Re: Dell A920 Printer Offline
try to disconnect everything and reconnect
does the "all-in-one centre" works ?
it seems that Microsoft did a driver for Vista
which works for the printer but not for the scan nor the zerox.
"crimey617" <firstname.lastname@example.org> a écrit dans le message de
> I just purchased a Compaq Presario with Windows Vista Home Premium
> pre-installed. I had previously had a Dell Dimension. I am experienceing
> a prblem installing my printer and getting it to work. I have a Dell
> All In One A920. I installed the software and obtained the
> compatibility drivers from the Microsoft website and I have the service
> pack 1 update. The computer is recoginzing the printer and I have it
> set to a USB port. However, the printer appers OFFLINE no matter what I
> do. When I try to print a doc, I get an error stating that there is a
> problem with the computer communicating with the printer. The printer
> worked just fine on my old computer so I know it's in fine working
> condition. I just can't seem to get it working with Vista. How can I
> get the printer to appear ONLINE and actually print a document? PLEASE
> HELP!!! Thanks!