I have an HP OJ 7310. Been a nuisance since the first day I owned it,
but actually prints and copies fine... when it is working.
Mine is networked -- hardwired RJ45 to the router. I got a new Vista
Ultimate laptop a few months ago. First problem was the "head to toe"
issue that is fixed on another thread in this forum. I still get the
the "HP CUE" failure dialog box, but that's a minor issue compared to
the following:
On the laptop, the printer periodically goes "offline", and the only
way to get it to go back online is to either reboot the printer or
logoff, logon to the laptop.
Can't seem to find what is causing this, but it seems to occur after
the laptop has been in screensaver mode (but not always).
My desktop never loses the printer like the laptop does.
Can someone provide a solution or some troubleshooting advice?
--
kdcarver
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