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Problems installing HP 1320n on Vista

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  #1 (permalink)  
Old 08-17-2008
kimrancholsen@gmail.com
 

Posts: n/a
Problems installing HP 1320n on Vista
I have connected the printer to the USB port, but Vista does not
detect the printer automatically. When I looked in the Hardware
Management (in danish Enhedshåndtering) on the IEEE 1284.4 port, the
printer is visible.

I tryied install it by doing the following actions:

Add printer
Choose LPT1
I downloaded the latest drivers from HP and chose "have disk..."
I chose the printer
And followed the last steps succesfully

However, when I try to print a test page, the printer status changes
to Error.

I hope that you can help me out here....

Thanks

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  #2 (permalink)  
Old 08-17-2008
Cari \(MS-MVP\)
 

Posts: n/a
Re: Problems installing HP 1320n on Vista
You're supposed to install the required software BEFORE connecting the
printer to the PC
http://h20000.www2.hp.com/bizsupport...&swEnvOID=2093


--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

<kimrancholsen@gmail.com> wrote in message
news:ee4f64c0-c384-4b3e-b1cf-ca0e917dd0d9@25g2000hsx.googlegroups.com...
I have connected the printer to the USB port, but Vista does not
detect the printer automatically. When I looked in the Hardware
Management (in danish Enhedshåndtering) on the IEEE 1284.4 port, the
printer is visible.

I tryied install it by doing the following actions:

Add printer
Choose LPT1
I downloaded the latest drivers from HP and chose "have disk..."
I chose the printer
And followed the last steps succesfully

However, when I try to print a test page, the printer status changes
to Error.

I hope that you can help me out here....

Thanks

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  #3 (permalink)  
Old 08-18-2008
Bob Headrick
 

Posts: n/a
Re: Problems installing HP 1320n on Vista
<kimrancholsen@gmail.com> wrote in message
news:ee4f64c0-c384-4b3e-b1cf-ca0e917dd0d9@25g2000hsx.googlegroups.com...
> I have connected the printer to the USB port, but Vista does not
> detect the printer automatically. When I looked in the Hardware

[snip]
> Add printer
> Choose LPT1
> I downloaded the latest drivers from HP and chose "have disk..."
> I chose the printer And followed the last steps successfully
>
> However, when I try to print a test page, the printer status changes
> to Error.


It sounds like you have the driver set to use LPT1: rather then the USB
port. Go to Start, Settings, Printers, right click on the 1320,
Properties, Ports and select the appropriate USB port.

Regards,
Bob Headrick, MS MVP Printing/Imaging


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  #4 (permalink)  
Old 08-18-2008
Bob Headrick
 

Posts: n/a
Re: Problems installing HP 1320n on Vista
"Bob Headrick" <bobh@mvps.org> wrote in message
news:63BA7748-9839-4071-A976-5B83B448FBAD@microsoft.com...
> <kimrancholsen@gmail.com> wrote in message
> news:ee4f64c0-c384-4b3e-b1cf-ca0e917dd0d9@25g2000hsx.googlegroups.com...
>> I have connected the printer to the USB port, but Vista does not
>> detect the printer automatically. When I looked in the Hardware

> [snip]
> It sounds like you have the driver set to use LPT1: rather then the USB
> port. Go to Start, Settings, Printers, right click on the 1320,
> Properties, Ports and select the appropriate USB port.


Bad form to reply to my own post, but I just ran across the following that
may help:
http://forums.microsoft.com/technet/...&tf=0&pageid=1

Regards,
Bob Headrick, MS MVP Printing/Imaging

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  #5 (permalink)  
Old 08-18-2008
kimrancholsen@gmail.com
 

Posts: n/a
Re: Problems installing HP 1320n on Vista
On 18 Aug., 07:00, "Bob Headrick" <b...@mvps.org> wrote:
> "Bob Headrick" <b...@mvps.org> wrote in message
>
> news:63BA7748-9839-4071-A976-5B83B448FBAD@microsoft.com...
>
> > <kimranchol...@gmail.com> wrote in message
> >news:ee4f64c0-c384-4b3e-b1cf-ca0e917dd0d9@25g2000hsx.googlegroups.com...
> >> I have connected the printer to the USB port, but Vista does not
> >> detect the printer automatically. When I looked in the Hardware

> > [snip]
> > It sounds like you have the driver set to use LPT1: rather then the USB
> > port. Go to Start, Settings, Printers, right click on the 1320,
> > Properties, Ports and select the appropriate USB port.

>
> Bad form to reply to my own post, but I just ran across the following that
> may help:http://forums.microsoft.com/technet/...d=1594463&site...
>
> Regards,
> Bob Headrick, MS MVP Printing/Imaging


Hi Bob,

That last link from the MS Technet forum did the trick. Thank you very
much for your fast response. This was the first time I tried to post a
problem to a news group ever. And it will certainly not be the last
time.

Regards,
Kim Ranch Olsen
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  #6 (permalink)  
Old 08-18-2008
kimrancholsen@gmail.com
 

Posts: n/a
Re: Problems installing HP 1320n on Vista
On 17 Aug., 23:29, "Cari \(MS-MVP\)" <newsgro...@coribright.com>
wrote:
> You're supposed to install the required software BEFORE connecting the
> printer to the PChttp://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?la...
>
> --
> Cari (MS-MVP) Printing & Imagingwww.coribright.com/windows
>
> <kimranchol...@gmail.com> wrote in message
>
> news:ee4f64c0-c384-4b3e-b1cf-ca0e917dd0d9@25g2000hsx.googlegroups.com...
> I have connected the printer to the USB port, but Vista does not
> detect the printer automatically. When I looked in the Hardware
> Management (in danish Enhedshåndtering) on the IEEE 1284.4 port, the
> printer is visible.
>
> I tryied install it by doing the following actions:
>
> Add printer
> Choose LPT1
> I downloaded the latest drivers from HP and chose "have disk..."
> I chose the printer
> And followed the last steps succesfully
>
> However, when I try to print a test page, the printer status changes
> to Error.
>
> I hope that you can help me out here....
>
> Thanks


Hi Cari,

Thank you for your suggestion, however I tried Bob Headricks solution
first as this was the easier one of the two. Thanks anyway.

Regards,
Kim R. Olsen

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