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Lost HP Drivers

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  #1 (permalink)  
Old 08-16-2008
pgonza02
 

Posts: n/a
Lost HP Drivers
Hi,
I had to remove my printer from my laptop and when I tried to reinstall it
Windows cannot find the driver. I tried adding it manually and HP does not
even show up as a manufacturer.
I tried contacting HP and they just said that the driver should be built
into Vista and they don't have one they can provide.
My printer is an HP Deskjet 5650 and my laptop is running Vista Business
32-bit SP1.

Any idea?
TIA
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  #2 (permalink)  
Old 08-16-2008
Tom Ferguson
 

Posts: n/a
Re: Lost HP Drivers
Make sure the printer is _not_ connected to the computer. If it is, unplug
it and shut the computer down. Restart. After the desktop appears, Navigate
to Control Panel Printers. Add a printer. Local printer. Use an
existing port. File. After the install is complete, plug the printer in.
It should be detected and installed. It should be set as the default.

Let us know.
--

Tom
MSMVP 1998-2007


"pgonza02" <pgonza02@discussions.microsoft.com> wrote in message
news:FBBBBB9B-B9AA-4C2E-9431-259F3CEB555B@microsoft.com...
> Hi,
> I had to remove my printer from my laptop and when I tried to reinstall it
> Windows cannot find the driver. I tried adding it manually and HP does not
> even show up as a manufacturer.
> I tried contacting HP and they just said that the driver should be built
> into Vista and they don't have one they can provide.
> My printer is an HP Deskjet 5650 and my laptop is running Vista Business
> 32-bit SP1.
>
> Any idea?
> TIA


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  #3 (permalink)  
Old 08-17-2008
Mick Murphy
 

Posts: n/a
RE: Lost HP Drivers
http://h10025.www1.hp.com/ewfrf/wc/d...=2093&lang=en#

Go to the page at HP above for instructions on how to install the Vista
Driver for the printer, from your operating Stystem.
HP has a very good search engine re drivers, and info for installing!!!!!!!
--
Mick Murphy - Qld - Australia


"pgonza02" wrote:

> Hi,
> I had to remove my printer from my laptop and when I tried to reinstall it
> Windows cannot find the driver. I tried adding it manually and HP does not
> even show up as a manufacturer.
> I tried contacting HP and they just said that the driver should be built
> into Vista and they don't have one they can provide.
> My printer is an HP Deskjet 5650 and my laptop is running Vista Business
> 32-bit SP1.
>
> Any idea?
> TIA

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  #4 (permalink)  
Old 08-18-2008
Bob Headrick
 

Posts: n/a
Re: Lost HP Drivers
"pgonza02" <pgonza02@discussions.microsoft.com> wrote in message
news:FBBBBB9B-B9AA-4C2E-9431-259F3CEB555B@microsoft.com...
> Hi,
> I had to remove my printer from my laptop and when I tried to reinstall it
> Windows cannot find the driver. I tried adding it manually and HP does not
> even show up as a manufacturer.


The following may help:
http://www.texxors.com/2007/05/09/ho...-a-new-device/

Regards,
Bob Headrick, MS MVP Printing/Imaging

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  #5 (permalink)  
Old 08-18-2008
pgonza02
 

Posts: n/a
Re: Lost HP Drivers
That's the first thing I tried...no luck, Windows does not recognize the
device. That's the same answer HP gave me
When trying the manual process HP does not show up as a manufacturer.

TIA.

"Mick Murphy" <MickMurphy@discussions.microsoft.com> wrote in message
news:1E005084-15D0-4A15-9269-B0A4F5D62C22@microsoft.com...
> http://h10025.www1.hp.com/ewfrf/wc/d...=2093&lang=en#
>
> Go to the page at HP above for instructions on how to install the Vista
> Driver for the printer, from your operating Stystem.
> HP has a very good search engine re drivers, and info for
> installing!!!!!!!
> --
> Mick Murphy - Qld - Australia
>
>
> "pgonza02" wrote:
>
>> Hi,
>> I had to remove my printer from my laptop and when I tried to reinstall
>> it
>> Windows cannot find the driver. I tried adding it manually and HP does
>> not
>> even show up as a manufacturer.
>> I tried contacting HP and they just said that the driver should be built
>> into Vista and they don't have one they can provide.
>> My printer is an HP Deskjet 5650 and my laptop is running Vista Business
>> 32-bit SP1.
>>
>> Any idea?
>> TIA


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  #6 (permalink)  
Old 08-18-2008
pgonza02
 

Posts: n/a
Re: Lost HP Drivers
Tried it, no luck.

Thanks.

"Bob Headrick" <bobh@mvps.org> wrote in message
news:erMiFDPAJHA.3556@TK2MSFTNGP02.phx.gbl...
> "pgonza02" <pgonza02@discussions.microsoft.com> wrote in message
> news:FBBBBB9B-B9AA-4C2E-9431-259F3CEB555B@microsoft.com...
>> Hi,
>> I had to remove my printer from my laptop and when I tried to reinstall
>> it
>> Windows cannot find the driver. I tried adding it manually and HP does
>> not
>> even show up as a manufacturer.

>
> The following may help:
> http://www.texxors.com/2007/05/09/ho...-a-new-device/
>
> Regards,
> Bob Headrick, MS MVP Printing/Imaging
>


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  #7 (permalink)  
Old 08-18-2008
Alan Morris [MSFT]
 

Posts: n/a
Re: Lost HP Drivers
Have you updated to Vista SP1? There was a fix in SP1 in the core setup
files that blocked plug and play from locating the any inbox drivers.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"pgonza02" <pgonza02@hotmail.com> wrote in message
news:E9299B12-A7D9-40C9-B1E0-560A6B42EDD0@microsoft.com...
> Tried it, no luck.
>
> Thanks.
>
> "Bob Headrick" <bobh@mvps.org> wrote in message
> news:erMiFDPAJHA.3556@TK2MSFTNGP02.phx.gbl...
>> "pgonza02" <pgonza02@discussions.microsoft.com> wrote in message
>> news:FBBBBB9B-B9AA-4C2E-9431-259F3CEB555B@microsoft.com...
>>> Hi,
>>> I had to remove my printer from my laptop and when I tried to reinstall
>>> it
>>> Windows cannot find the driver. I tried adding it manually and HP does
>>> not
>>> even show up as a manufacturer.

>>
>> The following may help:
>> http://www.texxors.com/2007/05/09/ho...-a-new-device/
>>
>> Regards,
>> Bob Headrick, MS MVP Printing/Imaging
>>

>



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  #8 (permalink)  
Old 08-19-2008
Rainald Taesler
 

Posts: n/a
Re: Lost HP Drivers
pgonza02 wrote:

> I had to remove my printer from my laptop and when I tried to
> reinstall it Windows cannot find the driver. I tried adding it
> manually and HP does not even show up as a manufacturer.
> I tried contacting HP and they just said that the driver should be
> built into Vista and they don't have one they can provide.
> My printer is an HP Deskjet 5650 and my laptop is running Vista
> Business 32-bit SP1.


Does it happen to be a printer with USB interface?

Rainald
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  #9 (permalink)  
Old 08-22-2008
pgonza02
 

Posts: n/a
Re: Lost HP Drivers
Yes, it is.

Thanks.
"Rainald Taesler" <taesler@gmx.de> wrote in message
news:%23LoA4ojAJHA.3756@TK2MSFTNGP02.phx.gbl...
> pgonza02 wrote:
>
>> I had to remove my printer from my laptop and when I tried to
>> reinstall it Windows cannot find the driver. I tried adding it
>> manually and HP does not even show up as a manufacturer.
>> I tried contacting HP and they just said that the driver should be
>> built into Vista and they don't have one they can provide.
>> My printer is an HP Deskjet 5650 and my laptop is running Vista
>> Business 32-bit SP1.

>
> Does it happen to be a printer with USB interface?
>
> Rainald
>


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  #10 (permalink)  
Old 08-31-2008
pgonza02
 

Posts: n/a
Re: Lost HP Drivers
I finally fixed the problem.
After some thinking, I realized that my desktop had the printer configured
fine so I shared it and connected to it from the laptop. This forced the
drivers to be copied down to the laptop.
After that, I was able to connect the printer directly to the laptop (or
through my NAS) and the HP printer drivers were available once again.

I should email HP and let them know so they can think a little themselves.

Thanks for the ideas from the group.

"pgonza02" <pgonza02@discussions.microsoft.com> wrote in message
news:FBBBBB9B-B9AA-4C2E-9431-259F3CEB555B@microsoft.com...
> Hi,
> I had to remove my printer from my laptop and when I tried to reinstall it
> Windows cannot find the driver. I tried adding it manually and HP does not
> even show up as a manufacturer.
> I tried contacting HP and they just said that the driver should be built
> into Vista and they don't have one they can provide.
> My printer is an HP Deskjet 5650 and my laptop is running Vista Business
> 32-bit SP1.
>
> Any idea?
> TIA
>


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