Cannot print wide format HP CP1700

Good evening,

With Vista, I cannot print A3 with that printer. With XP I can !
There is no help on the HP site or via google.

Who has the solution ?

Thanks,

Roger

Is this printer supposed to be able to print A3? Did you create a custom
sized page in the Forms (from the Toolbar, File, Server Properties, Forms
tab)?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"tep" <tep_mazon@hotmail.com> wrote in message
news:489cadd2$0$2865$ba620e4c@news.skynet.be...
> Good evening,
>
> With Vista, I cannot print A3 with that printer. With XP I can !
> There is no help on the HP site or via google.
>
> Who has the solution ?
>
> Thanks,
>
> Roger
>
>

the printer description for the device (from HPW1B83L.GPD) does not include
A3.

the customsize is limited to 8.5 inch width

*Option: CUSTOMSIZE
{
*rcNameID: =RCID_DMPAPER_SYSTEM_NAME
*MinSize: PAIR(3600,6000)
*% 3 x 5
*MaxSize: PAIR(10200, 16800)
*% 8.5 x 18
*MaxPrintableWidth: 10200
*CenterPrintable?: TRUE


PS HP wrote this driver, they would be the one to write the solution. The
god news is this is fixed by HP but they don't have a supported why to get
this to their customers.

send me mail directly and I can send you the HP fixed file. remove the
online portion you see on my address.

alanmo
microsoft.com
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Cari (MS-MVP)" <newsgroups@coribright.com> wrote in message
news:838D21A8-2EFA-42F9-97C8-D8F09D0427E9@microsoft.com...
> Is this printer supposed to be able to print A3? Did you create a custom
> sized page in the Forms (from the Toolbar, File, Server Properties, Forms
> tab)?
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
> "tep" <tep_mazon@hotmail.com> wrote in message
> news:489cadd2$0$2865$ba620e4c@news.skynet.be...
>> Good evening,
>>
>> With Vista, I cannot print A3 with that printer. With XP I can !
>> There is no help on the HP site or via google.
>>
>> Who has the solution ?
>>
>> Thanks,
>>
>> Roger
>>
>>
>

The CP1700 from HP does offer page print sizes up to 13 x 19.
Vista does not offer these page sizes in the print dialog.
Many posts have pointed (incorrectly) at HP Their product, thier
driver. Come on that's a cop out. The CP1700 is a large format color
inkjet.
the software driver has the ability to print to the page size. Just
load 11x 17 into the paper feeder and print the largest paper you can-
it will print in vista at least mine does.
Redmond just can not see why anyone would want to print 11x17 thus it's
not a choice as a page size in the print dialog for vista. If it was
this would not be an issue. MS pointing fingers at HP for driver issues
is a cop out and the reason why Apple looks better and better every day.
When you charge someone $500 for a operating system you have to provide
some solutions not just point fingers.


--
cheng_me

this is a problem with the Paper Sizes defined in the GPD file for the
printer. This file is provided by HP for the driver that ships with Vista.

I have the text based file (also provided by HP) that has the corrected
Paper Size definitions.


The main cop out is MS (me included) are making HP provide a fix rather than
including the fix in a service pack and HP does not yet have a new download
that addresses the issue.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"cheng_me" <guest@unknown-email.com> wrote in message
news:1957ef11e644fe957d12d9a21facf3b6@nntp-gateway.com...
>
> The CP1700 from HP does offer page print sizes up to 13 x 19.
> Vista does not offer these page sizes in the print dialog.
> Many posts have pointed (incorrectly) at HP Their product, thier
> driver. Come on that's a cop out. The CP1700 is a large format color
> inkjet.
> the software driver has the ability to print to the page size. Just
> load 11x 17 into the paper feeder and print the largest paper you can-
> it will print in vista at least mine does.
> Redmond just can not see why anyone would want to print 11x17 thus it's
> not a choice as a page size in the print dialog for vista. If it was
> this would not be an issue. MS pointing fingers at HP for driver issues
> is a cop out and the reason why Apple looks better and better every day.
> When you charge someone $500 for a operating system you have to provide
> some solutions not just point fingers.
>
>
> --
> cheng_me

I'm still trying using the suggestion from Alan Morris but have not yet
been able to "email him direct"
anyone reporting success in printing the larger paper?


--
roumiller

No luck. My next printer will not be a HP.
As a matter of fact I'm thinking My next computer will not be a PC
either.
No help no how.


--
cheng_me

"roumiller" <guest@unknown-email.com> wrote in message
news:d2f02aba9f3a950ba28edc652d03379e@nntp-gateway.com...
>
> I'm still trying using the suggestion from Alan Morris but have not yet
> been able to "email him direct"
> anyone reporting success in printing the larger paper?

Yes, lots of folks have had success with the patch from Alan. I can send a
copy with instructions, drop me an email at bobh@proaxis.com with "Vista
CP1700" in the title.

Regards,
Bob Headrick, MS MVP Printing/Imaging

Bob,
got the bobh but after the "at" symbol is xxxx.
bobh at microsoft dot com ?


--
cheng_me

"cheng_me" <guest@unknown-email.com> wrote in message
news:95deba48ca643a1f4f7b613499add31a@nntp-gateway.com...
>
> Bob,
> got the bobh but after the "at" symbol is xxxx.

bobh at proaxis dot com or see
http://forums12.itrc.hp.com/service/...readId=1129787

Regards,
Bob Headrick, MS MVP Printing