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Vista X64 can't print to shared Vista X86

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  #1 (permalink)  
Old 07-26-2008
KawaiDon
 

Posts: n/a
Vista X64 can't print to shared Vista X86
On my home network I have a main computer with 2 printers attached, and
shared. I can connect and print from another Vista X86 computer and from an
XP x86 machine. The network configuration is all correct and working well,
except for this one printer glitch.

I just built a new computer with Vista X64, and am stymied by my HP Laserjet
P3005. I cannot get it connected over the network, as I have with other
printers. This is especially strange as I have connected my Canon color
printer without any trouble.

- Canon Pixma on USB, shared - set up without any trouble on Vista 64
computer over the network
- HP Laserjet P3005 on LPT1 - cannot set up.

Downloaded drivers. During the initial setup on the network 64bit machine it
asked for drivers. I had downloaded them and unzipped them, so I pointed it
to the folder, and it appeared to install them. After a pause, I got an
error message from Vista: "Windows cannot connect to the printer. Operation
could not be completed (error 0x0000007e).

I then went to the 32 bit computer, opened the shared properties, and
selected the "additional drivers" button. I re-unzipped the driver locally,
then added the 64bit drivers. No change.

After reading on line, I attempted to create a local port with the //network
name/printer name format. I get "Access is Denied"

Next, I moved the new computer close to the printer and plugged the printer
directly into the 64 bit computer via USB. The printer installed correctly,
with no errors. This tells me that the printer drivers themselves are OK.
So I then tried to create a new local port from within the newly installed
printer properties window - no good, access denied.

I then re-tried to add the printer, hoping that the drivers would be
straightened out by the local install, but no good.

So . . .

Any suggestions??

Don Mannino




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  #2 (permalink)  
Old 07-27-2008
Cari \(MS-MVP\)
 

Posts: n/a
Re: Vista X64 can't print to shared Vista X86
Can the Vista PC 'see' the HP LaserJet on the XP PC?


--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"KawaiDon" <dmannino*NOSPAM*@kawaius.com> wrote in message
news:%23YEFuB37IHA.4532@TK2MSFTNGP05.phx.gbl...
> On my home network I have a main computer with 2 printers attached, and
> shared. I can connect and print from another Vista X86 computer and from
> an XP x86 machine. The network configuration is all correct and working
> well, except for this one printer glitch.
>
> I just built a new computer with Vista X64, and am stymied by my HP
> Laserjet P3005. I cannot get it connected over the network, as I have with
> other printers. This is especially strange as I have connected my Canon
> color printer without any trouble.
>
> - Canon Pixma on USB, shared - set up without any trouble on Vista 64
> computer over the network
> - HP Laserjet P3005 on LPT1 - cannot set up.
>
> Downloaded drivers. During the initial setup on the network 64bit machine
> it asked for drivers. I had downloaded them and unzipped them, so I
> pointed it to the folder, and it appeared to install them. After a pause,
> I got an error message from Vista: "Windows cannot connect to the printer.
> Operation could not be completed (error 0x0000007e).
>
> I then went to the 32 bit computer, opened the shared properties, and
> selected the "additional drivers" button. I re-unzipped the driver
> locally, then added the 64bit drivers. No change.
>
> After reading on line, I attempted to create a local port with the
> //network name/printer name format. I get "Access is Denied"
>
> Next, I moved the new computer close to the printer and plugged the
> printer directly into the 64 bit computer via USB. The printer installed
> correctly, with no errors. This tells me that the printer drivers
> themselves are OK. So I then tried to create a new local port from within
> the newly installed printer properties window - no good, access denied.
>
> I then re-tried to add the printer, hoping that the drivers would be
> straightened out by the local install, but no good.
>
> So . . .
>
> Any suggestions??
>
> Don Mannino
>
>
>
>


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  #3 (permalink)  
Old 07-27-2008
KawaiDon
 

Posts: n/a
Re: Vista X64 can't print to shared Vista X86
Cari,

Thanks for the reply! The laserjet is connected to and shared on a Vista 32
bit computer. The Vista 64 computer can see the printer, but cannot access
it at all. Printer drivers definitely function, as a direct USB connection
works. I also tried re-connecting the printer via USB (instead of LPT1) to
the 32 bit computer, then re-sharing the printer - same result.

It comes up in the network printer setup wizard, but then gives an error
when it attempts to install the printer.

The main Vista computer uses Vista ultimate 32 bit, and the new computer is
Vista personal 64 bit. All file sharing functions perfectly, and the other
printer (a Canon) works fine also. I am suspecting more and more that
something is funny with the HP 64 bit drivers that don't like running over a
network.

Again, another Vista 32 bit computer connects to the printer fine, and a XP
computer also connects to it fine.

So, I wonder if anyone out there have an HP laserjet set up as a shared
printer using Vista 64 bit?

Don Mannino

"Cari (MS-MVP)" <newsgroups@coribright.com> wrote in message
news:56AE40C0-07F1-4057-A225-45B696B29210@microsoft.com...
> Can the Vista PC 'see' the HP LaserJet on the XP PC?
>
>
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>


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  #4 (permalink)  
Old 07-27-2008
Cari \(MS-MVP\)
 

Posts: n/a
Re: Vista X64 can't print to shared Vista X86
Did you add the 64 bit driver to the Vista 32 bit PC..... It's under the
Properties of the Printer... in the Sharing tab, there's a box marked
Additional Drivers.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"KawaiDon" <dmannino*NOSPAM*@kawaius.com> wrote in message
news:eY%23pgT57IHA.2064@TK2MSFTNGP02.phx.gbl...
> Cari,
>
> Thanks for the reply! The laserjet is connected to and shared on a Vista
> 32 bit computer. The Vista 64 computer can see the printer, but cannot
> access it at all. Printer drivers definitely function, as a direct USB
> connection works. I also tried re-connecting the printer via USB (instead
> of LPT1) to the 32 bit computer, then re-sharing the printer - same
> result.
>
> It comes up in the network printer setup wizard, but then gives an error
> when it attempts to install the printer.
>
> The main Vista computer uses Vista ultimate 32 bit, and the new computer
> is Vista personal 64 bit. All file sharing functions perfectly, and the
> other printer (a Canon) works fine also. I am suspecting more and more
> that something is funny with the HP 64 bit drivers that don't like running
> over a network.
>
> Again, another Vista 32 bit computer connects to the printer fine, and a
> XP computer also connects to it fine.
>
> So, I wonder if anyone out there have an HP laserjet set up as a shared
> printer using Vista 64 bit?
>
> Don Mannino
>
> "Cari (MS-MVP)" <newsgroups@coribright.com> wrote in message
> news:56AE40C0-07F1-4057-A225-45B696B29210@microsoft.com...
>> Can the Vista PC 'see' the HP LaserJet on the XP PC?
>>
>>
>> --
>> Cari (MS-MVP) Printing & Imaging
>> www.coribright.com/windows
>>

>


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  #5 (permalink)  
Old 07-28-2008
KawaiDon
 

Posts: n/a
Re: Vista x64 can't print to shared Vista X86 - Laserjet
Cari,

Yes, I did install the drivers from both sides - on the network printer, and
on the sharing host printer in the sharing configuration.

I also tried a network print server today. The print server identified the
printer correctly, but the driver will not install.

I am convinced now that Hewlett Packard has a problem with the 64 bit driver
that keeps it from working over a network connection. The printer works
fine when connected direct via USB.

If you have any other thoughts, let me know. Thanks again for taking the
time to respond.

Don


"Cari (MS-MVP)" <newsgroups@coribright.com> wrote in message
news:C5CFAD94-CAC9-45AB-AB4C-746E9F15BAC9@microsoft.com...
> Did you add the 64 bit driver to the Vista 32 bit PC..... It's under the
> Properties of the Printer... in the Sharing tab, there's a box marked
> Additional Drivers.
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>


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  #6 (permalink)  
Old 07-28-2008
KawaiDon
 

Posts: n/a
Re: Vista x64 can't print to shared Vista X86 - Laserjet
Cari,

Yes, I did install the drivers from both sides - on the network printer, and
on the sharing host printer in the sharing configuration.

I also tried a network print server today. The print server identified the
printer correctly, but the driver will not install.

I am convinced now that Hewlett Packard has a problem with the 64 bit driver
that keeps it from working over a network connection. The printer works
fine when connected direct via USB.

If you have any other thoughts, let me know. Thanks again for taking the
time to respond.

Don


"Cari (MS-MVP)" <newsgroups@coribright.com> wrote in message
news:C5CFAD94-CAC9-45AB-AB4C-746E9F15BAC9@microsoft.com...
> Did you add the 64 bit driver to the Vista 32 bit PC..... It's under the
> Properties of the Printer... in the Sharing tab, there's a box marked
> Additional Drivers.
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>


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  #7 (permalink)  
Old 07-28-2008
KawaiDon
 

Posts: n/a
Re: Vista x64 can't print to shared Vista X86 - Laserjet
Cari,

Yes, I did install the drivers from both sides - on the network printer, and
on the sharing host printer in the sharing configuration.

I also tried a network print server today. The print server identified the
printer correctly, but the driver will not install.

I am convinced now that Hewlett Packard has a problem with the 64 bit driver
that keeps it from working over a network connection. The printer works
fine when connected direct via USB.

If you have any other thoughts, let me know. Thanks again for taking the
time to respond.

Don


"Cari (MS-MVP)" <newsgroups@coribright.com> wrote in message
news:C5CFAD94-CAC9-45AB-AB4C-746E9F15BAC9@microsoft.com...
> Did you add the 64 bit driver to the Vista 32 bit PC..... It's under the
> Properties of the Printer... in the Sharing tab, there's a box marked
> Additional Drivers.
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>


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  #8 (permalink)  
Old 07-28-2008
KawaiDon
 

Posts: n/a
Re: Vista x64 can't print to shared Vista X86 - Laserjet
Cari,

Yes, I did install the drivers from both sides - on the network printer, and
on the sharing host printer in the sharing configuration.

I also tried a network print server today. The print server identified the
printer correctly, but the driver will not install.

I am convinced now that Hewlett Packard has a problem with the 64 bit driver
that keeps it from working over a network connection. The printer works
fine when connected direct via USB.

If you have any other thoughts, let me know. Thanks again for taking the
time to respond.

Don


"Cari (MS-MVP)" <newsgroups@coribright.com> wrote in message
news:C5CFAD94-CAC9-45AB-AB4C-746E9F15BAC9@microsoft.com...
> Did you add the 64 bit driver to the Vista 32 bit PC..... It's under the
> Properties of the Printer... in the Sharing tab, there's a box marked
> Additional Drivers.
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>


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  #9 (permalink)  
Old 07-28-2008
Alan Morris [MSFT]
 

Posts: n/a
Re: Vista x64 can't print to shared Vista X86 - Laserjet
module not found was the error returned.

E:\>winerror 0x0000007e
126 ERROR_MOD_NOT_FOUND <--> 0xc0000135 STATUS_DLL_NOT_FOUND


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"KawaiDon" <dmannino*NOSPAM*@kawaius.com> wrote in message
news:eDWs%23SE8IHA.5164@TK2MSFTNGP02.phx.gbl...
> Cari,
>
> Yes, I did install the drivers from both sides - on the network printer,
> and on the sharing host printer in the sharing configuration.
>
> I also tried a network print server today. The print server identified
> the printer correctly, but the driver will not install.
>
> I am convinced now that Hewlett Packard has a problem with the 64 bit
> driver that keeps it from working over a network connection. The printer
> works fine when connected direct via USB.
>
> If you have any other thoughts, let me know. Thanks again for taking the
> time to respond.
>
> Don
>
>
> "Cari (MS-MVP)" <newsgroups@coribright.com> wrote in message
> news:C5CFAD94-CAC9-45AB-AB4C-746E9F15BAC9@microsoft.com...
>> Did you add the 64 bit driver to the Vista 32 bit PC..... It's under the
>> Properties of the Printer... in the Sharing tab, there's a box marked
>> Additional Drivers.
>> --
>> Cari (MS-MVP) Printing & Imaging
>> www.coribright.com/windows
>>

>



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  #10 (permalink)  
Old 07-28-2008
Alan Morris [MSFT]
 

Posts: n/a
Re: Vista x64 can't print to shared Vista X86 - Laserjet
module not found was the error returned.

E:\>winerror 0x0000007e
126 ERROR_MOD_NOT_FOUND <--> 0xc0000135 STATUS_DLL_NOT_FOUND


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"KawaiDon" <dmannino*NOSPAM*@kawaius.com> wrote in message
news:eDWs%23SE8IHA.5164@TK2MSFTNGP02.phx.gbl...
> Cari,
>
> Yes, I did install the drivers from both sides - on the network printer,
> and on the sharing host printer in the sharing configuration.
>
> I also tried a network print server today. The print server identified
> the printer correctly, but the driver will not install.
>
> I am convinced now that Hewlett Packard has a problem with the 64 bit
> driver that keeps it from working over a network connection. The printer
> works fine when connected direct via USB.
>
> If you have any other thoughts, let me know. Thanks again for taking the
> time to respond.
>
> Don
>
>
> "Cari (MS-MVP)" <newsgroups@coribright.com> wrote in message
> news:C5CFAD94-CAC9-45AB-AB4C-746E9F15BAC9@microsoft.com...
>> Did you add the 64 bit driver to the Vista 32 bit PC..... It's under the
>> Properties of the Printer... in the Sharing tab, there's a box marked
>> Additional Drivers.
>> --
>> Cari (MS-MVP) Printing & Imaging
>> www.coribright.com/windows
>>

>



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