Vista Ultimate Print Driver

I am looking for help with installing the print driver for Samsung ML-2010
onto my laptop that is running Vista Ultimate 64 bit. When I tried to
install the driver on my laptop, all I got was an error message saying that
"The printer driver is not compatible with a policy enabled on your computer
that blocks NT 4.0 drivers"

I also have a desktop that is running the 64 bit version of Vista Home
Premium. When I plugged the printer into the desktop, I had no problems
installing the print driver. If both computers are running 64 bit version of
Vista, shouldn't the print driver work with both.

This is the usual reference for this problem:
http://support.microsoft.com/kb/931719

Are you sure that the notebook is running 64 bit Vista and not 32? Just a
thought. I don't know of any Notebooks/Laptops that actually are supplied
with the 64 bit version. Of course, that leaves aside a custom order or a
later change.
--

Tom
MSMVP 1998-2007


"Ben" <Ben@discussions.microsoft.com> wrote in message
news:E74865A8-9ACB-4798-8CF8-38731DCA4012@microsoft.com...
>I am looking for help with installing the print driver for Samsung ML-2010
> onto my laptop that is running Vista Ultimate 64 bit. When I tried to
> install the driver on my laptop, all I got was an error message saying
> that
> "The printer driver is not compatible with a policy enabled on your
> computer
> that blocks NT 4.0 drivers"
>
> I also have a desktop that is running the 64 bit version of Vista Home
> Premium. When I plugged the printer into the desktop, I had no problems
> installing the print driver. If both computers are running 64 bit version
> of
> Vista, shouldn't the print driver work with both.

Thanks for the help Tom, unfortunately, I am still trying to resolve the
issue. I double checked my laptop and it is running the 64 bit version of
Vista Ultimate.

Since the print driver works on the 64 bit version of Home Premium, why
won't it work on my laptop?

"Tom Ferguson" wrote:

> This is the usual reference for this problem:
> http://support.microsoft.com/kb/931719
>
> Are you sure that the notebook is running 64 bit Vista and not 32? Just a
> thought. I don't know of any Notebooks/Laptops that actually are supplied
> with the 64 bit version. Of course, that leaves aside a custom order or a
> later change.
> --
>
> Tom
> MSMVP 1998-2007
>
>
> "Ben" <Ben@discussions.microsoft.com> wrote in message
> news:E74865A8-9ACB-4798-8CF8-38731DCA4012@microsoft.com...
> >I am looking for help with installing the print driver for Samsung ML-2010
> > onto my laptop that is running Vista Ultimate 64 bit. When I tried to
> > install the driver on my laptop, all I got was an error message saying
> > that
> > "The printer driver is not compatible with a policy enabled on your
> > computer
> > that blocks NT 4.0 drivers"
> >
> > I also have a desktop that is running the 64 bit version of Vista Home
> > Premium. When I plugged the printer into the desktop, I had no problems
> > installing the print driver. If both computers are running 64 bit version
> > of
> > Vista, shouldn't the print driver work with both.
>
>

Are you sure it is the correct driver? It might be worth downloading the 64
bit Vista driver again and re-trying. Possibly the install files have become
corrupted. The error message you are getting suggests that the driver you
are attempting to install is for a different Windows version.
--

Tom
MSMVP 1998-2007


"Ben" <Ben@discussions.microsoft.com> wrote in message
news:7FB30E25-2ACE-4567-B305-269C4424EBB1@microsoft.com...
> Thanks for the help Tom, unfortunately, I am still trying to resolve the
> issue. I double checked my laptop and it is running the 64 bit version of
> Vista Ultimate.
>
> Since the print driver works on the 64 bit version of Home Premium, why
> won't it work on my laptop?
>
> "Tom Ferguson" wrote:
>
>> This is the usual reference for this problem:
>> http://support.microsoft.com/kb/931719
>>
>> Are you sure that the notebook is running 64 bit Vista and not 32? Just a
>> thought. I don't know of any Notebooks/Laptops that actually are supplied
>> with the 64 bit version. Of course, that leaves aside a custom order or a
>> later change.
>> --
>>
>> Tom
>> MSMVP 1998-2007
>>
>>
>> "Ben" <Ben@discussions.microsoft.com> wrote in message
>> news:E74865A8-9ACB-4798-8CF8-38731DCA4012@microsoft.com...
>> >I am looking for help with installing the print driver for Samsung
>> >ML-2010
>> > onto my laptop that is running Vista Ultimate 64 bit. When I tried to
>> > install the driver on my laptop, all I got was an error message saying
>> > that
>> > "The printer driver is not compatible with a policy enabled on your
>> > computer
>> > that blocks NT 4.0 drivers"
>> >
>> > I also have a desktop that is running the 64 bit version of Vista Home
>> > Premium. When I plugged the printer into the desktop, I had no
>> > problems
>> > installing the print driver. If both computers are running 64 bit
>> > version
>> > of
>> > Vista, shouldn't the print driver work with both.
>>
>>

I found out that the driver that the computer was trying to install was for
the 32 bit version. I deleted the driver and tried reinstalling it from the
Samsung website, only to get the same result. I even tried to install the
printer as a network printer thinking that since the driver worked on my
desktop, then it would work on my laptop. I still wasn't able to install the
print driver getting the same error message. Is there anything else I can
try or am I just S.O.L.?

"Tom Ferguson" wrote:

> Are you sure it is the correct driver? It might be worth downloading the 64
> bit Vista driver again and re-trying. Possibly the install files have become
> corrupted. The error message you are getting suggests that the driver you
> are attempting to install is for a different Windows version.
> --
>
> Tom
> MSMVP 1998-2007
>
>
> "Ben" <Ben@discussions.microsoft.com> wrote in message
> news:7FB30E25-2ACE-4567-B305-269C4424EBB1@microsoft.com...
> > Thanks for the help Tom, unfortunately, I am still trying to resolve the
> > issue. I double checked my laptop and it is running the 64 bit version of
> > Vista Ultimate.
> >
> > Since the print driver works on the 64 bit version of Home Premium, why
> > won't it work on my laptop?
> >
> > "Tom Ferguson" wrote:
> >
> >> This is the usual reference for this problem:
> >> http://support.microsoft.com/kb/931719
> >>
> >> Are you sure that the notebook is running 64 bit Vista and not 32? Just a
> >> thought. I don't know of any Notebooks/Laptops that actually are supplied
> >> with the 64 bit version. Of course, that leaves aside a custom order or a
> >> later change.
> >> --
> >>
> >> Tom
> >> MSMVP 1998-2007
> >>
> >>
> >> "Ben" <Ben@discussions.microsoft.com> wrote in message
> >> news:E74865A8-9ACB-4798-8CF8-38731DCA4012@microsoft.com...
> >> >I am looking for help with installing the print driver for Samsung
> >> >ML-2010
> >> > onto my laptop that is running Vista Ultimate 64 bit. When I tried to
> >> > install the driver on my laptop, all I got was an error message saying
> >> > that
> >> > "The printer driver is not compatible with a policy enabled on your
> >> > computer
> >> > that blocks NT 4.0 drivers"
> >> >
> >> > I also have a desktop that is running the 64 bit version of Vista Home
> >> > Premium. When I plugged the printer into the desktop, I had no
> >> > problems
> >> > installing the print driver. If both computers are running 64 bit
> >> > version
> >> > of
> >> > Vista, shouldn't the print driver work with both.
> >>
> >>
>
>

If you cannot locate a 64 bit Samsung driver for the printer, check for a
Dell Laser Printer 1100 driver for Vista 64.
--

Tom
MSMVP 1998-2007


"Ben" <Ben@discussions.microsoft.com> wrote in message
news:F0928EA7-31AD-4D1A-B3E6-AEFADF798CEB@microsoft.com...
>I found out that the driver that the computer was trying to install was for
> the 32 bit version. I deleted the driver and tried reinstalling it from
> the
> Samsung website, only to get the same result. I even tried to install the
> printer as a network printer thinking that since the driver worked on my
> desktop, then it would work on my laptop. I still wasn't able to install
> the
> print driver getting the same error message. Is there anything else I can
> try or am I just S.O.L.?
>
> "Tom Ferguson" wrote:
>
>> Are you sure it is the correct driver? It might be worth downloading the
>> 64
>> bit Vista driver again and re-trying. Possibly the install files have
>> become
>> corrupted. The error message you are getting suggests that the driver you
>> are attempting to install is for a different Windows version.
>> --
>>
>> Tom
>> MSMVP 1998-2007
>>
>>
>> "Ben" <Ben@discussions.microsoft.com> wrote in message
>> news:7FB30E25-2ACE-4567-B305-269C4424EBB1@microsoft.com...
>> > Thanks for the help Tom, unfortunately, I am still trying to resolve
>> > the
>> > issue. I double checked my laptop and it is running the 64 bit version
>> > of
>> > Vista Ultimate.
>> >
>> > Since the print driver works on the 64 bit version of Home Premium, why
>> > won't it work on my laptop?
>> >
>> > "Tom Ferguson" wrote:
>> >
>> >> This is the usual reference for this problem:
>> >> http://support.microsoft.com/kb/931719
>> >>
>> >> Are you sure that the notebook is running 64 bit Vista and not 32?
>> >> Just a
>> >> thought. I don't know of any Notebooks/Laptops that actually are
>> >> supplied
>> >> with the 64 bit version. Of course, that leaves aside a custom order
>> >> or a
>> >> later change.
>> >> --
>> >>
>> >> Tom
>> >> MSMVP 1998-2007
>> >>
>> >>
>> >> "Ben" <Ben@discussions.microsoft.com> wrote in message
>> >> news:E74865A8-9ACB-4798-8CF8-38731DCA4012@microsoft.com...
>> >> >I am looking for help with installing the print driver for Samsung
>> >> >ML-2010
>> >> > onto my laptop that is running Vista Ultimate 64 bit. When I tried
>> >> > to
>> >> > install the driver on my laptop, all I got was an error message
>> >> > saying
>> >> > that
>> >> > "The printer driver is not compatible with a policy enabled on your
>> >> > computer
>> >> > that blocks NT 4.0 drivers"
>> >> >
>> >> > I also have a desktop that is running the 64 bit version of Vista
>> >> > Home
>> >> > Premium. When I plugged the printer into the desktop, I had no
>> >> > problems
>> >> > installing the print driver. If both computers are running 64 bit
>> >> > version
>> >> > of
>> >> > Vista, shouldn't the print driver work with both.
>> >>
>> >>
>>
>>

This is supposed to be the Vista driver 32,64 bit. However, perhaps it is
the same as the one you tried.
http://www.samsung.com/us/support/do...isp_nm=ML-2010

--

Tom
MSMVP 1998-2007


"Ben" <Ben@discussions.microsoft.com> wrote in message
news:F0928EA7-31AD-4D1A-B3E6-AEFADF798CEB@microsoft.com...
>I found out that the driver that the computer was trying to install was for
> the 32 bit version. I deleted the driver and tried reinstalling it from
> the
> Samsung website, only to get the same result. I even tried to install the
> printer as a network printer thinking that since the driver worked on my
> desktop, then it would work on my laptop. I still wasn't able to install
> the
> print driver getting the same error message. Is there anything else I can
> try or am I just S.O.L.?
>
> "Tom Ferguson" wrote:
>
>> Are you sure it is the correct driver? It might be worth downloading the
>> 64
>> bit Vista driver again and re-trying. Possibly the install files have
>> become
>> corrupted. The error message you are getting suggests that the driver you
>> are attempting to install is for a different Windows version.
>> --
>>
>> Tom
>> MSMVP 1998-2007
>>
>>
>> "Ben" <Ben@discussions.microsoft.com> wrote in message
>> news:7FB30E25-2ACE-4567-B305-269C4424EBB1@microsoft.com...
>> > Thanks for the help Tom, unfortunately, I am still trying to resolve
>> > the
>> > issue. I double checked my laptop and it is running the 64 bit version
>> > of
>> > Vista Ultimate.
>> >
>> > Since the print driver works on the 64 bit version of Home Premium, why
>> > won't it work on my laptop?
>> >
>> > "Tom Ferguson" wrote:
>> >
>> >> This is the usual reference for this problem:
>> >> http://support.microsoft.com/kb/931719
>> >>
>> >> Are you sure that the notebook is running 64 bit Vista and not 32?
>> >> Just a
>> >> thought. I don't know of any Notebooks/Laptops that actually are
>> >> supplied
>> >> with the 64 bit version. Of course, that leaves aside a custom order
>> >> or a
>> >> later change.
>> >> --
>> >>
>> >> Tom
>> >> MSMVP 1998-2007
>> >>
>> >>
>> >> "Ben" <Ben@discussions.microsoft.com> wrote in message
>> >> news:E74865A8-9ACB-4798-8CF8-38731DCA4012@microsoft.com...
>> >> >I am looking for help with installing the print driver for Samsung
>> >> >ML-2010
>> >> > onto my laptop that is running Vista Ultimate 64 bit. When I tried
>> >> > to
>> >> > install the driver on my laptop, all I got was an error message
>> >> > saying
>> >> > that
>> >> > "The printer driver is not compatible with a policy enabled on your
>> >> > computer
>> >> > that blocks NT 4.0 drivers"
>> >> >
>> >> > I also have a desktop that is running the 64 bit version of Vista
>> >> > Home
>> >> > Premium. When I plugged the printer into the desktop, I had no
>> >> > problems
>> >> > installing the print driver. If both computers are running 64 bit
>> >> > version
>> >> > of
>> >> > Vista, shouldn't the print driver work with both.
>> >>
>> >>
>>
>>