Microsoft Windows Vista Community Forums - Vistaheads
Driver Scanner 2009 - Free Scan Now



Welcome to the Microsoft Windows Vista Community Forums - Vistaheads, YOUR Largest Resource for Windows Vista related information.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so , join our community today!

If you have any problems with the registration process or your account login, please contact us.

Registry Mechanic - Free Scan Now

Network Printer

microsoft.public.windows.vista.print fax scan



Click On Your Flag for Translation
Simplified Chinese French Spanish Italian Portugeuse Japanese German Dutch
Reply
  #1 (permalink)  
Old 07-15-2008
B Whit
 

Posts: n/a
Network Printer
A Dell A920 Printer is connected to my old laptop running XP. I am using
another laptop running vista. When I try to use the printer on the XP via
the vista computer I am unsuccessful. I have tried reading through the
forums and this is what I've done so far.
1. Updated both drivers on both computers.
2. Tested the printer out on both computers via usb (and worked)
3. Set up a Local Port on the Vista machine and then changed it to
\\computername\printername.
4. Have both computers in the same workgroup and can share files/media with
no problem.
5. Turned off all Security related programs except windows defender and
enabled printer sharing.
6. Pinged each computer with good results.

It seems to all work right up until the point where I try to print and then
get a message saying "communication not available". I've very baffled.

Here is what the event log says:

EventID 54

[ Qualifiers] 49152

Level 2

Task 0

Keywords 0x80000000000000

Don't know what that means, but hopefully someone else does! Please help...
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old 07-15-2008
Alan Morris [MSFT]
 

Posts: n/a
Re: Network Printer
whose popping the "communication not available" dialog?

Is event 54 a printing event or network related?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"B Whit" <B Whit@discussions.microsoft.com> wrote in message
news:A72DEAD7-EEE6-4E9B-A878-100F29BFB18E@microsoft.com...
>A Dell A920 Printer is connected to my old laptop running XP. I am using
> another laptop running vista. When I try to use the printer on the XP via
> the vista computer I am unsuccessful. I have tried reading through the
> forums and this is what I've done so far.
> 1. Updated both drivers on both computers.
> 2. Tested the printer out on both computers via usb (and worked)
> 3. Set up a Local Port on the Vista machine and then changed it to
> \\computername\printername.
> 4. Have both computers in the same workgroup and can share files/media
> with
> no problem.
> 5. Turned off all Security related programs except windows defender and
> enabled printer sharing.
> 6. Pinged each computer with good results.
>
> It seems to all work right up until the point where I try to print and
> then
> get a message saying "communication not available". I've very baffled.
>
> Here is what the event log says:
>
> EventID 54
>
> [ Qualifiers] 49152
>
> Level 2
>
> Task 0
>
> Keywords 0x80000000000000
>
> Don't know what that means, but hopefully someone else does! Please
> help...



Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #3 (permalink)  
Old 07-15-2008
B Whit
 

Posts: n/a
Re: Network Printer
Ok, I think I was jumping the gun on the event error. I just tried printing
again and found that the event 54 error did not show up, so that must have
been something else. However, now that I read the pop up closer here is what
it says exactly.

BriansComputer - Peer-to-Peer

Communication Not Available

The printer cannot communicate with the computer.

Try these solutions:
-Ensure the printer is powered on
-Disconnect and reconnect the printer's power cable.
-Disconnect and reconnect the USB cable.
-Check your Firewall settings to ensure printer communication is not blocked
-Restart your computer.

Now of course, I have tried all these steps, some of them several times.
Still no luck. It looks as though the dell printer is the one popping up the
error (just guessing from the way the pop-up error looks, very similiar to
the printer's preference and setup pages). Hope that helps!

"Alan Morris [MSFT]" wrote:

> whose popping the "communication not available" dialog?
>
> Is event 54 a printing event or network related?
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "B Whit" <B Whit@discussions.microsoft.com> wrote in message
> news:A72DEAD7-EEE6-4E9B-A878-100F29BFB18E@microsoft.com...
> >A Dell A920 Printer is connected to my old laptop running XP. I am using
> > another laptop running vista. When I try to use the printer on the XP via
> > the vista computer I am unsuccessful. I have tried reading through the
> > forums and this is what I've done so far.
> > 1. Updated both drivers on both computers.
> > 2. Tested the printer out on both computers via usb (and worked)
> > 3. Set up a Local Port on the Vista machine and then changed it to
> > \\computername\printername.
> > 4. Have both computers in the same workgroup and can share files/media
> > with
> > no problem.
> > 5. Turned off all Security related programs except windows defender and
> > enabled printer sharing.
> > 6. Pinged each computer with good results.
> >
> > It seems to all work right up until the point where I try to print and
> > then
> > get a message saying "communication not available". I've very baffled.
> >
> > Here is what the event log says:
> >
> > EventID 54
> >
> > [ Qualifiers] 49152
> >
> > Level 2
> >
> > Task 0
> >
> > Keywords 0x80000000000000
> >
> > Don't know what that means, but hopefully someone else does! Please
> > help...

>
>
>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #4 (permalink)  
Old 07-16-2008
Alan Morris [MSFT]
 

Posts: n/a
Re: Network Printer
See if you can disable bidirectional on the printer properties Ports tab.

It sounds like the Dell device is attempting to communicate locally (due to
the \\remote\share ) Local Port.

You would need to ask Dell if the software can't be disabled using one of
the printer settings.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"B Whit" <BWhit@discussions.microsoft.com> wrote in message
news:25E37162-C0E7-4562-82F4-76F13D1E5C13@microsoft.com...
> Ok, I think I was jumping the gun on the event error. I just tried
> printing
> again and found that the event 54 error did not show up, so that must have
> been something else. However, now that I read the pop up closer here is
> what
> it says exactly.
>
> BriansComputer - Peer-to-Peer
>
> Communication Not Available
>
> The printer cannot communicate with the computer.
>
> Try these solutions:
> -Ensure the printer is powered on
> -Disconnect and reconnect the printer's power cable.
> -Disconnect and reconnect the USB cable.
> -Check your Firewall settings to ensure printer communication is not
> blocked
> -Restart your computer.
>
> Now of course, I have tried all these steps, some of them several times.
> Still no luck. It looks as though the dell printer is the one popping up
> the
> error (just guessing from the way the pop-up error looks, very similiar to
> the printer's preference and setup pages). Hope that helps!
>
> "Alan Morris [MSFT]" wrote:
>
>> whose popping the "communication not available" dialog?
>>
>> Is event 54 a printing event or network related?
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "B Whit" <B Whit@discussions.microsoft.com> wrote in message
>> news:A72DEAD7-EEE6-4E9B-A878-100F29BFB18E@microsoft.com...
>> >A Dell A920 Printer is connected to my old laptop running XP. I am
>> >using
>> > another laptop running vista. When I try to use the printer on the XP
>> > via
>> > the vista computer I am unsuccessful. I have tried reading through the
>> > forums and this is what I've done so far.
>> > 1. Updated both drivers on both computers.
>> > 2. Tested the printer out on both computers via usb (and worked)
>> > 3. Set up a Local Port on the Vista machine and then changed it to
>> > \\computername\printername.
>> > 4. Have both computers in the same workgroup and can share files/media
>> > with
>> > no problem.
>> > 5. Turned off all Security related programs except windows defender
>> > and
>> > enabled printer sharing.
>> > 6. Pinged each computer with good results.
>> >
>> > It seems to all work right up until the point where I try to print and
>> > then
>> > get a message saying "communication not available". I've very baffled.
>> >
>> > Here is what the event log says:
>> >
>> > EventID 54
>> >
>> > [ Qualifiers] 49152
>> >
>> > Level 2
>> >
>> > Task 0
>> >
>> > Keywords 0x80000000000000
>> >
>> > Don't know what that means, but hopefully someone else does! Please
>> > help...

>>
>>
>>



Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Can't see other Computer on Network after installing network printer OldManEd microsoft.public.windows.vista.networking sharing 2 02-04-2008 23:28
Problem with Network printer over wireless network. Russ microsoft.public.windows.vista.print fax scan 1 10-30-2007 23:19
can not connect to a network printer brother laser printer evanbee microsoft.public.windows.vista.networking sharing 1 10-16-2007 10:44
How do I set up my network printer? Sam Korson microsoft.public.windows.vista.print fax scan 3 10-02-2007 22:45
Network Printer and Wireless Network problem Jim microsoft.public.windows.vista.installation setup 1 03-07-2007 19:02


All times are GMT +1. The time now is 23:57.


Registry Mechanic - Free Scan Now
Driver Scanner 2009 - Free Scan Now




Design by Vjacheslav Trushkin for phpBBStyles.com.
Powered by vBulletin® Version 3.6.7
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.0.0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119