You seem to be an expert. I hope you will be able to help me. I have been
using my Epson R300 printer for over 12 months with Vista Home Premium. It
worked fine until recently when it stopped working and I got a message saying
Windows does not recognise a usb device. a device has malfunctioned. I
tried deleting the printer using control panel and reinstalling by plugging
into a usb slot. I got the same message.
I contacted Epson on line support and was guided through various procedures
without success. The technician thought it was a Vista problem rather than
As the printer is still under an extended warranty, I took it to a local
Epson Repair Centre. The technician tested it and said he could find nothing
wrong but he reinstalled the firmware and reset the counter.
I tried again when I got home and reinstalled the printer using the "add
printer" feature in control panel and i actually managed to print a test page
and then a small word document. However, the next time I tried, it wouldn't
print anything and I got the same message - usb device not recognised.
"Alan Morris [MSFT]" wrote:
> The XP Epson driver may not work on Vista.
> You can either install the Vista driver onto the XP machine (you have to
> perform this from the Vista machine targeting the XP machine) or install the
> printer on Vista as a local printer, creating a Local Port in the form
> \\XPmachine\printersharename and use the R300 driver that ships with Vista.
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> This posting is provided "AS IS" with no warranties, and confers no rights.
> "LaurenceCook" <LaurenceCook@discussions.microsoft.com> wrote in message
> >I have an Epson Photo R300 printer connected to a desktop running WinXP and
> > shared on the home network. I have a Vista Home Premium laptop on the home
> > network and want to use the shared printer. I have gone through the add
> > printer wizard, selected the Epson printer from the list of printers on
> > the
> > network, and clicked to install the driver. At this point the wizard stops
> > responding, and the printer is not added to the Vista laptop.
> > Any suggestions?