Re: Spooler subsystem app has stopped working...
Hi there, I was able to fix my problem: I removed all existing printers, and
downloaded a new vista-only driver from the Samsung website - the
self-installer was able to register a new printer with Vista without having
the spooler subsystem problem. Thanks for the help!
"Alan Morris [MSFT]" wrote:
> What print drivers are installed on the Vista machine? If you have Business
> or Ultimate, launch printmanagement.msc, Home versions open the printers
> folder, right click any white space and select Server Properties, Drivers.
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> This posting is provided "AS IS" with no warranties, and confers no rights.
> "Jay" <Jay@discussions.microsoft.com> wrote in message
> > Hi guys, been having problems setting up my printer at work. We have 4
> > computers on an Asus WL-520GU router, 1 is hardwired to the router. The
> > hardwired computer has the Samsung CLP-300 printer connected to it. This
> > computer runs XP. 3 of the other computers also run XP, and I have had no
> > problems setting up printing on these computers through the network. The
> > problem comes from my Vista machine - everytime I try to install the
> > network
> > printer, it gives me this error message that the spooler subsystem app has
> > stopped working. I have NOT YET installed any drivers, so I really don't
> > think this comes from a printer driver incompatiblity issue. After I get
> > the
> > error, I need to restart the spooler service to be able to try to install
> > the
> > printer again... but no luck. Anyone have any advice? Thanks.