Can't fax or dial long distance numbers
I am having a problem with the Windows Vista telephony. I have the Wall
Line-Out plugged into the modem and the telephone plugged into the Line-In.
If I open up the line on the phone and tell Outlook (or Dialer.exe) to call
someone it works just fine as long as it is a local number with no area code.
The problem starts when I attempt to call someone long distance or send a
fax. In both instances I get a "this number cannot be dialed or is no longer
in service" error. If I pickup the phone and dial it manually it works fine
and I can connect so I know that I am not dialing the numbers incorrectly.
Faxing has the same issue and tell me that it cannot connect. If I dial the
number directly on the phone I get the familiar "fax tone."
I have configured the dialing rules for "My Locations" to include the area
code and my line is a simple POTS line around my house without any special
dialing rules. Could someone point me in the direction of a good
troubleshooting document or give me some tips on getting this to work?