Re: Printer no longer printing from Vista
I was sure this was going to be the answer, but my Update History
doesn't show Vista Service Pack 1. There are only 6 updates since 5/14
(I'm sure the printer worked before that): four are for Office, one is
a definition update for Windows Defender, and one is Windows Malicious
Software Removal tool. I will try a system restore and let you know
what happens. Thanks to all who responded.
On May 19, 5:28 pm, Ken M. <K...@discussions.microsoft.com> wrote:
> Check VIEW UPDATE HISTORY under Windows Update. As long as you did not run
> System Restore, I would bet that Update History shows that about the same
> time you started to have printer problems, your system automatically
> installed Vista Service Pack 1.
> System Restore will do nothing more than move your system back prior to the
> download of Vista SP1. When Windows Update checks the status of your system
> and sees that SP1 is not there, Windows Update will intall it again and your
> problems will continue.
> Uninstall SP1 through your Control Panel / Programs and Features. The
> uninstall will take about 20 to 30 minutes. After unistalling - run Windows
> Update. Windows Update will AGAIN try to install Vista SP1. Right click on
> that install option and tell Windows Update to hide that update. (It can be
> accessed and loaded at a later date.)
> There's a reason why MS is offering free support on Vista SP1. Check this
> site in a few weeks to see if SP1 is ready for prime time, if there is a
> HOTFIX for printing / print drivers, and/or check with your printer
> manufacturer to see if they have a driver out that supports Vista Service
> Pack 1.
> "KatesMom" wrote:
> > I have an HP L7680 installed on my home network. I have drivers set up
> > for it on my Vista Ultimate desktop and my XP notebook. All has been
> > working well for a couple of months. A day or two ago the printer
> > stopped printing from the Vista machine. I get no error messages. The
> > print jobs just sit in the queue. I have hard coded an IP address for
> > the printer, and it is still correct. I can connect to the printer's
> > configuration page over the network using the IP address. I can still
> > print to the printer from the notebook running XP--no problems. I can
> > also print to a USB-connected printer on the Vista machine. Any
> > suggestions would be appreciated.