Vista / IE7 Unable to print
 

I am running vista Business and am unable to print from any web page using
IE7. The problem does not exist in Firefox or with any other application -
Office 2007, Acrobat, etc.

I am told that turning off 'protected mode' would solve the problem.

Is there any fix that is a little less dangerous and time consuming?

I have uninstalled and reinstalled printer [wireless] with fresh drivers.

Printer is physically connected to a XP Home machine but attaching it to one
of the Vista computers makes no difference.

Many thanks for any help

Re: Vista / IE7 Unable to print
 

Which make and model of printer(s)?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Christopher" <chrissie@lambo.org> wrote in message
news:E6B2F296-3A55-4828-99DA-53C1E715CCC8@microsoft.com...
>I am running vista Business and am unable to print from any web page using
> IE7. The problem does not exist in Firefox or with any other
> application -
> Office 2007, Acrobat, etc.
>
> I am told that turning off 'protected mode' would solve the problem.
>
> Is there any fix that is a little less dangerous and time consuming?
>
> I have uninstalled and reinstalled printer [wireless] with fresh drivers.
>
> Printer is physically connected to a XP Home machine but attaching it to
> one of the Vista computers makes no difference.
>
> Many thanks for any help
>

Re: Vista / IE7 Unable to print
 

The printer is an HP PSC 1510 [all in one] and I don't expect to be able to
do anything but print from a remote computer.

Although something of an amateur - as the printer prints without problem
from Firefox, Office 2007, Adobe, etc - surely this has to be a problem with
IE7 and/or Internet Protected Mode?



"Cari (MS-MVP)" <newsgroups@coribright.com> wrote in message
news:BA1E37F0-5C95-4474-96A1-860D38D19BC9@microsoft.com...
> Which make and model of printer(s)?
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
> "Christopher" <chrissie@lambo.org> wrote in message
> news:E6B2F296-3A55-4828-99DA-53C1E715CCC8@microsoft.com...
>>I am running vista Business and am unable to print from any web page using
>> IE7. The problem does not exist in Firefox or with any other
>> application -
>> Office 2007, Acrobat, etc.
>>
>> I am told that turning off 'protected mode' would solve the problem.
>>
>> Is there any fix that is a little less dangerous and time consuming?
>>
>> I have uninstalled and reinstalled printer [wireless] with fresh drivers.
>>
>> Printer is physically connected to a XP Home machine but attaching it to
>> one of the Vista computers makes no difference.
>>
>> Many thanks for any help
>>
>

Re: Vista / IE7 Unable to print
 

Christopher,

Are you by any chance running AVG 8.x Free? If so uninstall this program
and go back to the older version (AVG 7.x Free). I had the exact same
problem you described and I finally traced it down to my installation of AVG
8.x Free a few days earlier. Apparently, from my testing, AVG 8.x Free is
interacting oddly with IE7 Protected Mode and this is preventing IE7 from
printing to a local physical printer. If you try printing to say a PDF
writer (PrimoPDF, Acrobat Full, etc.) I found I could so without issue and
then as you found print from the associated program with no issue. Only from
within IE7 was I unable to print. Once I uninstalled AVG 8.x Free and went
back to the older version AVG 7.x Free I could print again from within IE7
without issue. Some have suggested that installation of KB929547 may help
resolve this problem, but for my money I just removed AVG Free 8.x untill
Grisoft resolves their programming issue.

Brian
--
Brian Moffitt, MCSE 2003


"Christopher" wrote:

> The printer is an HP PSC 1510 [all in one] and I don't expect to be able to
> do anything but print from a remote computer.
>
> Although something of an amateur - as the printer prints without problem
> from Firefox, Office 2007, Adobe, etc - surely this has to be a problem with
> IE7 and/or Internet Protected Mode?
>
>
>
> "Cari (MS-MVP)" <newsgroups@coribright.com> wrote in message
> news:BA1E37F0-5C95-4474-96A1-860D38D19BC9@microsoft.com...
> > Which make and model of printer(s)?
> > --
> > Cari (MS-MVP) Printing & Imaging
> > www.coribright.com/windows
> >
> > "Christopher" <chrissie@lambo.org> wrote in message
> > news:E6B2F296-3A55-4828-99DA-53C1E715CCC8@microsoft.com...
> >>I am running vista Business and am unable to print from any web page using
> >> IE7. The problem does not exist in Firefox or with any other
> >> application -
> >> Office 2007, Acrobat, etc.
> >>
> >> I am told that turning off 'protected mode' would solve the problem.
> >>
> >> Is there any fix that is a little less dangerous and time consuming?
> >>
> >> I have uninstalled and reinstalled printer [wireless] with fresh drivers.
> >>
> >> Printer is physically connected to a XP Home machine but attaching it to
> >> one of the Vista computers makes no difference.
> >>
> >> Many thanks for any help
> >>
> >
>

Re: Vista / IE7 Unable to print
 

Brian - I posted this in a different group

"" Yes, I did have AVG 8 Free on my PC. I also called Microsoft Tech
Support
and when the 'Prefetch' was emptied, the problem went away temporarily! I
then upgraded to AVG 8 - 3 computer license for home use and reported the
fault to them. I am awaiting their response and shall advise.""


"Brian" <Brian@discussions.microsoft.com> wrote in message
news:57949FC7-B93B-4AFB-8280-8C7C9CEA4D2C@microsoft.com...
> Christopher,
>
> Are you by any chance running AVG 8.x Free? If so uninstall this program
> and go back to the older version (AVG 7.x Free). I had the exact same
> problem you described and I finally traced it down to my installation of
> AVG
> 8.x Free a few days earlier. Apparently, from my testing, AVG 8.x Free is
> interacting oddly with IE7 Protected Mode and this is preventing IE7 from
> printing to a local physical printer. If you try printing to say a PDF
> writer (PrimoPDF, Acrobat Full, etc.) I found I could so without issue and
> then as you found print from the associated program with no issue. Only
> from
> within IE7 was I unable to print. Once I uninstalled AVG 8.x Free and
> went
> back to the older version AVG 7.x Free I could print again from within IE7
> without issue. Some have suggested that installation of KB929547 may
> help
> resolve this problem, but for my money I just removed AVG Free 8.x untill
> Grisoft resolves their programming issue.
>
> Brian
> --
> Brian Moffitt, MCSE 2003
>
>
> "Christopher" wrote:
>
>> The printer is an HP PSC 1510 [all in one] and I don't expect to be able
>> to
>> do anything but print from a remote computer.
>>
>> Although something of an amateur - as the printer prints without problem
>> from Firefox, Office 2007, Adobe, etc - surely this has to be a problem
>> with
>> IE7 and/or Internet Protected Mode?
>>
>>
>>
>> "Cari (MS-MVP)" <newsgroups@coribright.com> wrote in message
>> news:BA1E37F0-5C95-4474-96A1-860D38D19BC9@microsoft.com...
>> > Which make and model of printer(s)?
>> > --
>> > Cari (MS-MVP) Printing & Imaging
>> > www.coribright.com/windows
>> >
>> > "Christopher" <chrissie@lambo.org> wrote in message
>> > news:E6B2F296-3A55-4828-99DA-53C1E715CCC8@microsoft.com...
>> >>I am running vista Business and am unable to print from any web page
>> >>using
>> >> IE7. The problem does not exist in Firefox or with any other
>> >> application -
>> >> Office 2007, Acrobat, etc.
>> >>
>> >> I am told that turning off 'protected mode' would solve the problem.
>> >>
>> >> Is there any fix that is a little less dangerous and time consuming?
>> >>
>> >> I have uninstalled and reinstalled printer [wireless] with fresh
>> >> drivers.
>> >>
>> >> Printer is physically connected to a XP Home machine but attaching it
>> >> to
>> >> one of the Vista computers makes no difference.
>> >>
>> >> Many thanks for any help
>> >>
>> >
>>

Re: Vista / IE7 Unable to print
 

Christopher,

Great! Glad to hear you found a solution. I've contacted a friend with
Microsoft and asked him to get this information into the tech support
pipeline (perhaps a KB article) so folks will know how to resolve it. Sadly,
from what I can tell there just isn't a good way for AVG Free users to
directly provide feedback to Grisoft except through the forums and that just
isn't a tenable solution for this type of programatic issue.

Brian
--
Brian Moffitt, MCSE 2003


"Christopher" wrote:

> Brian - I posted this in a different group
>
> "" Yes, I did have AVG 8 Free on my PC. I also called Microsoft Tech
> Support
> and when the 'Prefetch' was emptied, the problem went away temporarily! I
> then upgraded to AVG 8 - 3 computer license for home use and reported the
> fault to them. I am awaiting their response and shall advise.""
>
>
> "Brian" <Brian@discussions.microsoft.com> wrote in message
> news:57949FC7-B93B-4AFB-8280-8C7C9CEA4D2C@microsoft.com...
> > Christopher,
> >
> > Are you by any chance running AVG 8.x Free? If so uninstall this program
> > and go back to the older version (AVG 7.x Free). I had the exact same
> > problem you described and I finally traced it down to my installation of
> > AVG
> > 8.x Free a few days earlier. Apparently, from my testing, AVG 8.x Free is
> > interacting oddly with IE7 Protected Mode and this is preventing IE7 from
> > printing to a local physical printer. If you try printing to say a PDF
> > writer (PrimoPDF, Acrobat Full, etc.) I found I could so without issue and
> > then as you found print from the associated program with no issue. Only
> > from
> > within IE7 was I unable to print. Once I uninstalled AVG 8.x Free and
> > went
> > back to the older version AVG 7.x Free I could print again from within IE7
> > without issue. Some have suggested that installation of KB929547 may
> > help
> > resolve this problem, but for my money I just removed AVG Free 8.x untill
> > Grisoft resolves their programming issue.
> >
> > Brian
> > --
> > Brian Moffitt, MCSE 2003
> >
> >
> > "Christopher" wrote:
> >
> >> The printer is an HP PSC 1510 [all in one] and I don't expect to be able
> >> to
> >> do anything but print from a remote computer.
> >>
> >> Although something of an amateur - as the printer prints without problem
> >> from Firefox, Office 2007, Adobe, etc - surely this has to be a problem
> >> with
> >> IE7 and/or Internet Protected Mode?
> >>
> >>
> >>
> >> "Cari (MS-MVP)" <newsgroups@coribright.com> wrote in message
> >> news:BA1E37F0-5C95-4474-96A1-860D38D19BC9@microsoft.com...
> >> > Which make and model of printer(s)?
> >> > --
> >> > Cari (MS-MVP) Printing & Imaging
> >> > www.coribright.com/windows
> >> >
> >> > "Christopher" <chrissie@lambo.org> wrote in message
> >> > news:E6B2F296-3A55-4828-99DA-53C1E715CCC8@microsoft.com...
> >> >>I am running vista Business and am unable to print from any web page
> >> >>using
> >> >> IE7. The problem does not exist in Firefox or with any other
> >> >> application -
> >> >> Office 2007, Acrobat, etc.
> >> >>
> >> >> I am told that turning off 'protected mode' would solve the problem.
> >> >>
> >> >> Is there any fix that is a little less dangerous and time consuming?
> >> >>
> >> >> I have uninstalled and reinstalled printer [wireless] with fresh
> >> >> drivers.
> >> >>
> >> >> Printer is physically connected to a XP Home machine but attaching it
> >> >> to
> >> >> one of the Vista computers makes no difference.
> >> >>
> >> >> Many thanks for any help
> >> >>
> >> >
> >>
>
>

Re: Vista / IE7 Unable to print
 

I have Vista Ultimate SP1 installed. I installed AVG Free 8.0, but I
unselected the *Security Toolbar* during the installation.

I had no problem printing a web page in IE 7.

Has anyone else tried AVG 8.0 without installing the Security Toolbar
to confirm that the printing problem is there.

I suppose you could also try disabling the Security Toolbar in IE 7 if
it is already installed.

John


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Re: Vista / IE7 Unable to print
 

jmk94903;3744043 Wrote:
> I have Vista Ultimate SP1 installed. I installed AVG Free 8.0, but I
> unselected the *Security Toolbar* during the installation.
>
> I had no problem printing a web page in IE 7.
>
> Has anyone else tried AVG 8.0 without installing the Security Toolbar
> to confirm that the printing problem is there.
>
> I suppose you could also try disabling the Security Toolbar in IE 7 if
> it is already installed.
>
> JohnOther reports state that this is not a fix. Sorry.

Turning off UAC seems to be all that works at this point.

John


--
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