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Installing Printer

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  #1 (permalink)  
Old 05-06-2008
RIETTA
 

Posts: n/a
Installing Printer
I tried to install my HP Deskjet 3940, which is just plug and play, into
Windows Vista however, although it installed I can't print anything. I tried
to delete the documents and then the printer but it refuses to disappear to
allow me to try and reinstall. Any help or suggestions on how to install and
actually be able to print would be very appreciated. I also downloaded the
converter file so that I could use an older version of Word. But no luck.
Help!
--
RIETTA
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  #2 (permalink)  
Old 05-07-2008
Cari \(MS-MVP\)
 

Posts: n/a
Re: Installing Printer
Try the HP Diagnostic Utility:
http://h10025.www1.hp.com/ewfrf/wc/s...2093&lang=e n
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"RIETTA" <TEO2116@AOL.COM> wrote in message
news:FFC4210D-75C4-4D38-BECB-8B636891D94E@microsoft.com...
>I tried to install my HP Deskjet 3940, which is just plug and play, into
> Windows Vista however, although it installed I can't print anything. I
> tried
> to delete the documents and then the printer but it refuses to disappear
> to
> allow me to try and reinstall. Any help or suggestions on how to install
> and
> actually be able to print would be very appreciated. I also downloaded
> the
> converter file so that I could use an older version of Word. But no luck.
> Help!
> --
> RIETTA


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