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Problems installing software for a HP PSC ALL-IN-ONE 1400 series

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  #1 (permalink)  
Old 05-04-2008
Misty
 

Posts: n/a
Problems installing software for a HP PSC ALL-IN-ONE 1400 series
An error message pops up when trying to install software and says that the
following registry keys do not exist and are required to continue
installation (slbcsp.dll; sccbase.dll; gpkcsp.dll). It also says that it
cannot access registry key enum. What are registry keys and is there a way to
fix this.
Any help anyone can give would be greatly appreciated.
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  #2 (permalink)  
Old 05-04-2008
Cari \(MS-MVP\)
 

Posts: n/a
Re: Problems installing software for a HP PSC ALL-IN-ONE 1400 series
Are you logged on as the Administrator of the PC?

You can try downloading the driver package again from:
http://h10025.www1.hp.com/ewfrf/wc/s...cc=us&y=0&x=0#

Once it's on your PC, right click the file and select Run As Administrator.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows


"Misty" <Misty@discussions.microsoft.com> wrote in message
news:4E5995CC-6BFA-4EFE-8269-3E8F62F394FE@microsoft.com...
> An error message pops up when trying to install software and says that the
> following registry keys do not exist and are required to continue
> installation (slbcsp.dll; sccbase.dll; gpkcsp.dll). It also says that it
> cannot access registry key enum. What are registry keys and is there a way
> to
> fix this.
> Any help anyone can give would be greatly appreciated.


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