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Can't connect to HP PSC2400 printer

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  #1 (permalink)  
Old 04-28-2008
rafman
 

Posts: n/a
Can't connect to HP PSC2400 printer

Hello,
New to this site and hoping that someone can help me out here.
I have a PSC2400 All-In-One printer that is connected to my desktop
computer running Windows XP SP2 (via USB cable). On the desktop, the
printer is shared as the network printer; I have another desktop
computer that is also running Windows XP SP2 and both computers can
print just fine.
On my notebook, I can see all the devices on my network including the
shared PSC2400 printer that is connected to the desktop but when when I
try to connect, I get access is denied message and will not connect.
I've tried HP support with no success so hoping for better results here.
Thanks in advance,
Ray


--
rafman
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  #2 (permalink)  
Old 04-28-2008
Robert Schweitzer
 

Posts: n/a
Re: Can't connect to HP PSC2400 printer
I'm guessing the notebook is Vista OS?

Have you try to make an local printer port on the Vista computer?

Add a printer
Add a local printer
Create a new port
Local Port
\\remotemachine\printershare
Select printer driver
Printer name

"rafman" <guest@unknown-email.com> wrote in message
news:4eff893216a5fb4241b79dfca5452301@nntp-gateway.com...
>
> Hello,
> New to this site and hoping that someone can help me out here.
> I have a PSC2400 All-In-One printer that is connected to my desktop
> computer running Windows XP SP2 (via USB cable). On the desktop, the
> printer is shared as the network printer; I have another desktop
> computer that is also running Windows XP SP2 and both computers can
> print just fine.
> On my notebook, I can see all the devices on my network including the
> shared PSC2400 printer that is connected to the desktop but when when I
> try to connect, I get access is denied message and will not connect.
> I've tried HP support with no success so hoping for better results here.
> Thanks in advance,
> Ray
>
>
> --
> rafman


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  #3 (permalink)  
Old 04-28-2008
rafman
 

Posts: n/a
Re: Can't connect to HP PSC2400 printer

Perfect . . . followed your instructions and I'm good to go on my Vista
OS'd notebook. Gee and to think I spent hours with HP customer service
and got nowhere. Customer service? Sadly to say that it was more like
customer run-around.
Thanks,
Ray

Robert Schweitzer;696698 Wrote:
> I'm guessing the notebook is Vista OS?
>
> Have you try to make an local printer port on the Vista computer?
>
> Add a printer
> Add a local printer
> Create a new port
> Local Port
> \\remotemachine\printershare
> Select printer driver
> Printer name
>
> "rafman" <guest@xxxxxx-email.com> wrote in message
> news:4eff893216a5fb4241b79dfca5452301@xxxxxx-gateway.com...> > >
> > >
> > > Hello,
> > > New to this site and hoping that someone can help me out here.
> > > I have a PSC2400 All-In-One printer that is connected to my desktop
> > > computer running Windows XP SP2 (via USB cable). On the desktop, the
> > > printer is shared as the network printer; I have another desktop
> > > computer that is also running Windows XP SP2 and both computers can
> > > print just fine.
> > > On my notebook, I can see all the devices on my network including the
> > > shared PSC2400 printer that is connected to the desktop but when when

> > I
> > > try to connect, I get access is denied message and will not connect.
> > > I've tried HP support with no success so hoping for better results

> > here.
> > > Thanks in advance,
> > > Ray
> > >
> > >
> > > --
> > > rafman > >



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rafman
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  #4 (permalink)  
Old 04-28-2008
Larry
 

Posts: n/a
Re: Can't connect to HP PSC2400 printer
Ray, I take it you are new to dealing w/HP. afa I'm concerned they have
some of the worst tech support help.
Take them off their script and forget it. Glad to see you got your printer
set up.

"rafman" <guest@unknown-email.com> wrote in message
news:1378029cf0459f0eaee3c30ec9e0162d@nntp-gateway.com...
>
> Perfect . . . followed your instructions and I'm good to go on my Vista
> OS'd notebook. Gee and to think I spent hours with HP customer service
> and got nowhere. Customer service? Sadly to say that it was more like
> customer run-around.
> Thanks,
> Ray
>
> Robert Schweitzer;696698 Wrote:
>> I'm guessing the notebook is Vista OS?
>>
>> Have you try to make an local printer port on the Vista computer?
>>
>> Add a printer
>> Add a local printer
>> Create a new port
>> Local Port
>> \\remotemachine\printershare
>> Select printer driver
>> Printer name
>>
>> "rafman" <guest@xxxxxx-email.com> wrote in message
>> news:4eff893216a5fb4241b79dfca5452301@xxxxxx-gateway.com...> > >
>> > >
>> > > Hello,
>> > > New to this site and hoping that someone can help me out here.
>> > > I have a PSC2400 All-In-One printer that is connected to my desktop
>> > > computer running Windows XP SP2 (via USB cable). On the desktop, the
>> > > printer is shared as the network printer; I have another desktop
>> > > computer that is also running Windows XP SP2 and both computers can
>> > > print just fine.
>> > > On my notebook, I can see all the devices on my network including the
>> > > shared PSC2400 printer that is connected to the desktop but when when
>> > I
>> > > try to connect, I get access is denied message and will not connect.
>> > > I've tried HP support with no success so hoping for better results
>> > here.
>> > > Thanks in advance,
>> > > Ray
>> > >
>> > >
>> > > --
>> > > rafman > >

>
>
> --
> rafman


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