scanner won't work

I recently purchased an HP Pavillion with Vista installed. I'm still using
my Dell All In One 964 printer. The printer works but the scanner won't.
When I run the diagnostic it says everything is fine. Any ideas?

Did you contact Dell support for assistance?

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance

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"Silverbird" <Silverbird@discussions.microsoft.com> wrote in message news:A1055893-2D5A-460D-B494-EDE9822D4A79@microsoft.com...
I recently purchased an HP Pavillion with Vista installed. I'm still using
my Dell All In One 964 printer. The printer works but the scanner won't.
When I run the diagnostic it says everything is fine. Any ideas?