Re: IHP AIO Imaging won't install
In article <2D732778-7F88-4212-B273-1E5FCF43FF72@microsoft.com>, JimH wrote:
> I am able to*
> install the printer using the "Add Printer" feature. The Imaging software*
> won't install via USB or as Network printer,
What order did you do this in? For USB you need to install the software
before connecting the USB cable to the PC.
I'd clean everything up by disconnecting the USB cable, deleting the AIO
icons in Printer and Fax & Scan (?), Uninstalling any related HP software
listed in Remove Programs, and then reboot.
Download the Full software package:
» HP Photosmart Full Feature Software and Drivers
01-2008 9.0.0 - 190.57M
and not the one for IT professionals since I think that does not include
Download the critical update while you are there:
» Critical update to prevent unexpected printer uninstall
12-2007 18.104.22.168 - 1.52M
and you might as well get the Diagnostic Utility although I've never used
I'd start the installation of the Imaging Software by right mouse clicking
on the individual file ..... .exe and selecting Run as Administrator. If
that does not start the installation then right mouse click again and select
Properties / Compatibility and check the [ ] Run as Administrator box there
and OK your way out then if it does not start up the installation, double
click on the exe file.
Do not connect the AIO USB cable to the PC until the installation procedure
tells you to or until after you reach [Finish].
Hope that helps.
Get it working on USB first and then worry about networking later.