In article <90EE0DEB-94D3-4FD4-8F55-27E45C75E097@microsoft.com>, Deelite
> Got HP tech on line, he got into my computer, I have all the drivers and*
> everything is installed properly. *He said the new Vista program is not*
> compatible with my HP 2610 all in one, and I would have to wait for the SP2*
> from MSN. *
He might correctly have said that your VISTA Home version does not include the
VISTA Fax and Scan Utility but as Bill has said there is a Full software set
on the HP website.
How is your AIO connected to the PC -- by USB cable or by Network? I'll assume
Network and you should get that working anyway since most scanners do not work
Download that AIO_CDB_Full_Network_enu.exe file to your computer to a location
you can find -- do NOT use Install Now but use Download only.
Then disconnect your AIO's USB cable from the PC end. Delete any icons for it
you may find in Control Panel / Printers and Uninstall any HP sofware for it
that you may find in Control Panel / Remove Programs. Then reboot your
Find the exe file your downloaded and right mouse click on it and select Run
as Administrator in the Context menu that appears. If that does not start the
installation then just double click on the exe file and that should do it.
Do not connect the AIO USB cable to the PC until the installation procedure
tells you to or until you reach [Finish].
Let us know if that works or not -- good luck.