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Please ask in the forum/newsgroup for Microsoft Word. Since the printer
will function normally when not using Word, it's not a general printing
Cari (MS-MVP) Printing & Imaging www.coribright.com/windows
"Gene" <Gene@discussions.microsoft.com> wrote in message
>I can't print ms word documents. I have a Lexmark all-in-one printer; I
> thought it was the problem, so I bought another printer. Same problem:
> email, web pages but not ms word documents.