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Lexmark X2480 install problem (Vista Ultimate).

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  #1 (permalink)  
Old 02-16-2008
Roar Eriksen
 

Posts: n/a
Lexmark X2480 install problem (Vista Ultimate).
Hello, I bought a Lexmark X2480 and I am unable to install it on my system.
I do not have the driver cd as I bought it as a return-product, and I
downloaded the newest driver from Lexmark.com, but I am unable to install it
on Vista Ultimate. I use the downloaded driver program, follow the setup and
insert the USB-cable when required, but after the setup it just says that
the driver is not installed.

And during the installation the Windows hardware installation driver dialog
pops up and does not go away, so I guess it does not get installed anyway. I
have tried to install the drivers manually using the .INF but I only get an
error saying that it doesn't find the driver.

And yes, I do install it with administrative privileges. Hope you have
anything, thank you!


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  #2 (permalink)  
Old 02-18-2008
Alan Morris [MSFT]
 

Posts: n/a
Re: Lexmark X2480 install problem (Vista Ultimate).
It's possible you have a corrupted setup file

Will any other USB devices install on your machine?

Error message when you try to install a new hardware device in Windows
Vista: "Windows encountered a problem installing the driver software for
your device"
http://support.microsoft.com/kb/937187


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Roar Eriksen" <roar@downthesink.com> wrote in message
news:Ob68hsMcIHA.3696@TK2MSFTNGP03.phx.gbl...
> Hello, I bought a Lexmark X2480 and I am unable to install it on my
> system. I do not have the driver cd as I bought it as a return-product,
> and I downloaded the newest driver from Lexmark.com, but I am unable to
> install it on Vista Ultimate. I use the downloaded driver program, follow
> the setup and insert the USB-cable when required, but after the setup it
> just says that the driver is not installed.
>
> And during the installation the Windows hardware installation driver
> dialog pops up and does not go away, so I guess it does not get installed
> anyway. I have tried to install the drivers manually using the .INF but I
> only get an error saying that it doesn't find the driver.
>
> And yes, I do install it with administrative privileges. Hope you have
> anything, thank you!
>
>



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