Does this KB article assist?
http://support.microsoft.com/default...b;en-us;324757
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows
"KellyJ" <KellyJ@discussions.microsoft.com> wrote in message
news:BBA50EAB-B00C-46BD-AEA4-F33D5BD8E2BA@microsoft.com...
>I am trying to print coupns online, I have downloadd the site's printing
> software, and everytime I try I try to print the site tells me there is a
> problem with my default printer. Then Windows tells that the "sub
> spooler"
> is not available and send me to the upgade site. I've tried to download
> the
> upgrades but then it says they do not apply to my system. I have newer
> computer running on Windows Vista. What is a sub spooler?