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Error on installation of HP printer on 1 machine but others fine.

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  #1 (permalink)  
Old 02-11-2008
Eric
 

Posts: n/a
Error on installation of HP printer on 1 machine but others fine.
I'm getting an error during the installation of a printer driver.

C:\Windows\system32\spoolsv.exe

Function Address 0x1000173f caused a protection fault (exception code
0xC0000005) Some or all property page(s) may not be displayed.

I've tried reinstalling the printer driver multiple times and get the same
error. I have also tried restarting the printer spool service and rebooting
the pc but nothing seems to remedy the issue.
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  #2 (permalink)  
Old 02-12-2008
Cari \(MS-MVP\)
 

Posts: n/a
Re: Error on installation of HP printer on 1 machine but others fine.
When was that PC last checked for malware?

http://www.updatexp.com/0xC0000005.html
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Eric" <Eric@discussions.microsoft.com> wrote in message
news:112BA63B-D432-4366-9293-430C62F5CCCB@microsoft.com...
> I'm getting an error during the installation of a printer driver.
>
> C:\Windows\system32\spoolsv.exe
>
> Function Address 0x1000173f caused a protection fault (exception code
> 0xC0000005) Some or all property page(s) may not be displayed.
>
> I've tried reinstalling the printer driver multiple times and get the same
> error. I have also tried restarting the printer spool service and
> rebooting
> the pc but nothing seems to remedy the issue.


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  #3 (permalink)  
Old 02-12-2008
Eric
 

Posts: n/a
Re: Error on installation of HP printer on 1 machine but others fi
Sorry I should have explained that the pc is running vista business. No
malware on the pc--basically fresh install.

"Cari (MS-MVP)" wrote:

> When was that PC last checked for malware?
>
> http://www.updatexp.com/0xC0000005.html
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
> "Eric" <Eric@discussions.microsoft.com> wrote in message
> news:112BA63B-D432-4366-9293-430C62F5CCCB@microsoft.com...
> > I'm getting an error during the installation of a printer driver.
> >
> > C:\Windows\system32\spoolsv.exe
> >
> > Function Address 0x1000173f caused a protection fault (exception code
> > 0xC0000005) Some or all property page(s) may not be displayed.
> >
> > I've tried reinstalling the printer driver multiple times and get the same
> > error. I have also tried restarting the printer spool service and
> > rebooting
> > the pc but nothing seems to remedy the issue.

>

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  #4 (permalink)  
Old 02-12-2008
Eric
 

Posts: n/a
Re: Error on installation of HP printer on 1 machine but others fi
I seem to have the same issues as (Trouble using "properties" option when
printing). Today i seem to be getting a different error of 0x166173f (it
seems to be short 1 character) --Guessing it has something to do with hp
laser printers and vista.


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  #5 (permalink)  
Old 02-12-2008
Eric
 

Posts: n/a
Re: Error on installation of HP printer on 1 machine but others fi
I Wacked the entire spool directory and seems to have fixed it
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  #6 (permalink)  
Old 02-26-2008
Helen
 

Posts: n/a
Re: Error on installation of HP printer on 1 machine but others fi
What exactly did you do cause I'm having the same problem? I'm getting the
following 'C:\WINDOWS\system32\spoolsv.exe' error message every time I try to
print anything, or when I reboot computer: "Function address 0x40423fa caused
a protection fault. (exception code 0xc0000096) Some or all property page(s)
may not be displayed." Everything had been working fine till a few days ago
when this started happening -- I've tried everything I know and can't figure
out what's causing this error message!?

"Eric" wrote:

> I Wacked the entire spool directory and seems to have fixed it

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