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bug with HP710C driver for Vista 64 ?

microsoft.public.windows.vista.print fax scan






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  #1 (permalink)  
Old 03-07-2007
=?Utf-8?B?VG91Y2gyNQ==?=
 

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bug with HP710C driver for Vista 64 ?
Vista well recognized my printer and installed the driver good. Some orders
operation like the print of the page test. But the printing of a text page
written with the Note Pad, for example, does not work. The carriage briefly
vibrates but does not move. The driver works well with XP 32bit.
Could you help me ?
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  #2 (permalink)  
Old 03-07-2007
Tom Ferguson
 

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Re: bug with HP710C driver for Vista 64 ?
That is puzzling, all right. The symptoms suggest a hardware
problem-something jamming the carriage assembly, for example-but the
fact that it works with XP 32 bit tends to rule that out.

I would try totally removing the present driver and installing the Vista
driver fro HP's web site.
http://h10025.www1.hp.com/ewfrf/wc/d...=59307&lang=en

For driver removal tips, see
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Tom
MSMVP
Windows Shell/User


"Touch25" <Touch25@discussions.microsoft.com> wrote in message
news:8BF75A99-EF05-49A3-96FA-07D8E01733D1@microsoft.com...
> Vista well recognized my printer and installed the driver good. Some
> orders
> operation like the print of the page test. But the printing of a text
> page
> written with the Note Pad, for example, does not work. The carriage
> briefly
> vibrates but does not move. The driver works well with XP 32bit.
> Could you help me ?


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