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Scan & Fax

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  #1 (permalink)  
Old 01-31-2008
Visintini
 

Posts: n/a
Scan & Fax
Yesterday my scan & fax was working fine, now I get an error message when
scanning; to the effect that "an error occured while setting scanner
properties" and "if another program is scanning please wait for it to
complete and try again" but there isn't another program using the scanner!
Also the preview works but then I get the error message after the preview and
to click scan gets the second message. Any ideas?
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  #2 (permalink)  
Old 02-02-2008
Cari \(MS-MVP\)
 

Posts: n/a
Re: Scan & Fax
First thing to try is rebooting the PC.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Visintini" <Visintini@discussions.microsoft.com> wrote in message
news:15DDDA8D-BE20-4653-AC1D-AE8DB5471231@microsoft.com...
> Yesterday my scan & fax was working fine, now I get an error message when
> scanning; to the effect that "an error occured while setting scanner
> properties" and "if another program is scanning please wait for it to
> complete and try again" but there isn't another program using the scanner!
> Also the preview works but then I get the error message after the preview
> and
> to click scan gets the second message. Any ideas?


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  #3 (permalink)  
Old 02-03-2008
Visintini
 

Posts: n/a
Re: Scan & Fax
Thanks - why did I not think of that? Probably because I had the problem
once before which was part of a more serious problem which needed a
re-installation of Vista and I assumed that this may be a recurrence.
Clearly not, thankfully.

"Cari (MS-MVP)" wrote:

> First thing to try is rebooting the PC.
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
> "Visintini" <Visintini@discussions.microsoft.com> wrote in message
> news:15DDDA8D-BE20-4653-AC1D-AE8DB5471231@microsoft.com...
> > Yesterday my scan & fax was working fine, now I get an error message when
> > scanning; to the effect that "an error occured while setting scanner
> > properties" and "if another program is scanning please wait for it to
> > complete and try again" but there isn't another program using the scanner!
> > Also the preview works but then I get the error message after the preview
> > and
> > to click scan gets the second message. Any ideas?

>

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