Thank you Alan for the reply. I didn't find any answer from HP site with
reference to the phrase "No NTSTATUS matched".
I called HP service centre and was advised to download and install the
"Universal Print Driver for Windows - PostScript" instead of the "Windows -
PCL 5" driver.
1) The installation of Printer driver was successful;
2) Test print Word 2007 - successful
3) Test print Excel 2007 - successful
4) Test print Powerpoint 2007 - successful (although waited for a while)
5) Test print from IE7 - not successful (same old reason - file not found)
I hope the above feedback will benefit other users like me. Cheers!
* * * * * * * * * * *
"Alan Morris [MSFT]" wrote:
> this is the error
> E:\>winerror 0X000003eb
> 1003 ERROR_CAN_NOT_COMPLETE <--> No NTSTATUS matched
> check the HP site for the error
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> This posting is provided "AS IS" with no warranties, and confers no rights.
> "Sibuan" <Sibuan@discussions.microsoft.com> wrote in message
> > My desktop PC o/s is Vista Ultimate and tried to install latest Universal
> > PCL5 Drvr for my HPLJ1200 using USB port. I encountered the following
> > error
> > msg:
> > "Unable to install printer. Operation could not be completed (error
> > 0X000003eb)"
> > 1) this printer is not shared and is a local printer;
> > 2) running fine with previous version of Universal PCL5 printer driver in
> > Word and Excel 2007 as well as adobe 8;
> > 3) previous Prnt Drvr not able to print in IE7 (cannot locate a particular
> > "file") and printed black rectangular box from Powerpoint 2007.
> > I might have by now messed up print settings and would appreciate some
> > guidance on how to reset and start from fresh.
> > Would appreciate your assistance in resolving my Printer Driver
> > installation
> > problem.
> > Thanks.