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Installing MP Toolbox with MS Vista

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  #1 (permalink)  
Old 03-06-2007
=?Utf-8?B?R2Vvcmdlcw==?=
 

Posts: n/a
Installing MP Toolbox with MS Vista
I have a Dell PC that came pre-loaded with Vista. My Canon MP700 printer
connected well to the PC (I can print). However I've tried to install MP
Toolbox Ver. 4.1.1.0mp01 (Windows Vista) from the Canon web site. When I run
MP Toolbox and click on "Settings" I have the following error message "A
supported scanner is not installed. Please install a supported scanner, and
then restart Toolbox". I've tried to install MP700 MultiPASS Suite Ver. 5.05
(Windows Vista) - 2007-01 and that did not help (the installation cannot
complete because the driver cannot find a printer connected). Can someone
help?
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  #2 (permalink)  
Old 03-06-2007
Cari \(MS-MVP\)
 

Posts: n/a
Re: Installing MP Toolbox with MS Vista
You should have installed the driver package BEFORE connecting the MP700 to
the PC. Uninstall and the printer and start again, connecting the printer
ONLY when the software tells you to do so.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Georges" <Georges@discussions.microsoft.com> wrote in message
news:34BEB6EB-8532-48F4-9242-8D1B810767EE@microsoft.com...
>I have a Dell PC that came pre-loaded with Vista. My Canon MP700 printer
> connected well to the PC (I can print). However I've tried to install MP
> Toolbox Ver. 4.1.1.0mp01 (Windows Vista) from the Canon web site. When I
> run
> MP Toolbox and click on "Settings" I have the following error message "A
> supported scanner is not installed. Please install a supported scanner,
> and
> then restart Toolbox". I've tried to install MP700 MultiPASS Suite Ver.
> 5.05
> (Windows Vista) - 2007-01 and that did not help (the installation cannot
> complete because the driver cannot find a printer connected). Can someone
> help?


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  #3 (permalink)  
Old 03-07-2007
=?Utf-8?B?R2Vvcmdlcw==?=
 

Posts: n/a
Re: Installing MP Toolbox with MS Vista
Many thanks Cari. It works fine now.
Cheers
Georges

"Cari (MS-MVP)" wrote:

> You should have installed the driver package BEFORE connecting the MP700 to
> the PC. Uninstall and the printer and start again, connecting the printer
> ONLY when the software tells you to do so.
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "Georges" <Georges@discussions.microsoft.com> wrote in message
> news:34BEB6EB-8532-48F4-9242-8D1B810767EE@microsoft.com...
> >I have a Dell PC that came pre-loaded with Vista. My Canon MP700 printer
> > connected well to the PC (I can print). However I've tried to install MP
> > Toolbox Ver. 4.1.1.0mp01 (Windows Vista) from the Canon web site. When I
> > run
> > MP Toolbox and click on "Settings" I have the following error message "A
> > supported scanner is not installed. Please install a supported scanner,
> > and
> > then restart Toolbox". I've tried to install MP700 MultiPASS Suite Ver.
> > 5.05
> > (Windows Vista) - 2007-01 and that did not help (the installation cannot
> > complete because the driver cannot find a printer connected). Can someone
> > help?

>
>

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  #4 (permalink)  
Old 03-08-2007
Cari \(MS-MVP\)
 

Posts: n/a
Re: Installing MP Toolbox with MS Vista
Happy printing!
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Georges" <Georges@discussions.microsoft.com> wrote in message
news:C5D5D446-72C0-4B78-9F31-3172408008CE@microsoft.com...
> Many thanks Cari. It works fine now.
> Cheers
> Georges
>


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