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HP printer trouble

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  #1 (permalink)  
Old 01-23-2008
tdguetig
 

Posts: n/a
HP printer trouble
Whenever I change my print page size in the control panels it never works. I
go in, save it, go back to my document and it's not there.

I've had Geek Squad out here to make sure I have the correct printer driver
for Vista installed but it's still giving me the same problem.

Can anyone help???
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  #2 (permalink)  
Old 01-23-2008
Cari \(MS-MVP\)
 

Posts: n/a
Re: HP printer trouble
Make and model of Printer?
--
Cari (MS-MVP Printing & Imaging)
http://www.coribright.com/windows

"tdguetig" <tdguetig@discussions.microsoft.com> wrote in message
news:BBDD2550-922B-47B4-8DAF-AAB395395E3E@microsoft.com...
> Whenever I change my print page size in the control panels it never works.
> I
> go in, save it, go back to my document and it's not there.
>
> I've had Geek Squad out here to make sure I have the correct printer
> driver
> for Vista installed but it's still giving me the same problem.
>
> Can anyone help???


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  #3 (permalink)  
Old 01-23-2008
tdguetig
 

Posts: n/a
Re: HP printer trouble
That would help. HP color laserjet 2550n

"Cari (MS-MVP)" wrote:

> Make and model of Printer?
> --
> Cari (MS-MVP Printing & Imaging)
> http://www.coribright.com/windows
>
> "tdguetig" <tdguetig@discussions.microsoft.com> wrote in message
> news:BBDD2550-922B-47B4-8DAF-AAB395395E3E@microsoft.com...
> > Whenever I change my print page size in the control panels it never works.
> > I
> > go in, save it, go back to my document and it's not there.
> >
> > I've had Geek Squad out here to make sure I have the correct printer
> > driver
> > for Vista installed but it's still giving me the same problem.
> >
> > Can anyone help???

>

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  #4 (permalink)  
Old 01-24-2008
huwyngr
 

Posts: n/a
Re: HP printer trouble
In article <BBDD2550-922B-47B4-8DAF-AAB395395E3E@microsoft.com>,
Tdguetig wrote:

> Geek Squad out here to make sure I have the correct printer driver*
> for Vista installed


And what did they say / what is the correct printer driver for VISTA
and that pre-VISTA printer?

From the HP drivers page for it, it looks as though you should be using
one of the PCL drivers and you'd probabaly be better trying the PCL5
one first.

Remember that if your printer is USB connected you must NOT have the
USB cable plugged into the PC until after the software is installed or
until the installation procedure tells you to plug it in.

If that Universal driver does not work then I'd be inclined to download
the XP complete software package and install that using Compatibility
mode set to XP with SP2 and also start the installation with Run as
Administrator.

You need to remove any traces of the printer from your setup and reboot
the PC before trying a fresh installation.

Say if you need help on any specifics.

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  #5 (permalink)  
Old 01-24-2008
huwyngr
 

Posts: n/a
Re: HP printer trouble
I forgot to include the link to the HP Webpage for the drivers for the
LJ2550n:

http://h20000.www2.hp.com/bizsupport...wnload.jsp?pro
dNameId=388399&lang=en&cc=us&taskId=135&prodTypeId =18972&prodSeriesId=3
88394&refresh=true

Are you trying to get the printer working connected directly to the PC
by USB I imagine or via a network connection?

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