Re: Error message hpqscnw----Scanningproblem with HP 3210
Thank you for your time to solve this problem.
I have contact HP and is 2 way to solve this problem:
1: go to C:\program(x86)\HP\digital imaging\bin\hpqscnvw.exe
make this file as shortcut on your desktop. This mean that you must use
scanning outside the hp solution center manually.
2: I you have a tablet and penn installed from Wacom you have to go and stop
the service. follow this: control panel\system &
service\admintool\services\Tablet PC Input Services and click stop the
HP will come with a fix during the mars month. !!!
> I can't help with networks but check that link I gave you and see if
> fixes it.
> For a USB connection the important thing is not to plug the USB cable
> into the PC until either the software installation tells you to or you
> reach Finish.
> It would be a good idea to get the system working over USB first and
> then try networking. If you try this make sure you delete any icons for
> the printer in Control Panel / Printers and Control Panel / Fax and
> Scan (if you have that) and uninstall any software for the printer that
> shows up in Control panel / Remove Programs.
> Then START / Run / type msconfig in the box and click on OK and look
> through the Startup programs and uncheck any that refer to HP.
> Then with the printer cable unplugged from the PC reboot the PC.
> Then install the software again. Disable any AV or Firewall you have.