there is a failure when the application or explorer process loads the UI
page. This is an issue with the driver.
The best step is to verify you have the most recent driver for the device
from the vendor. Download any driver uninstall applications for your
device. Uninstall the printer and driver, then reinstall following the
vendor instructions.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
"Dan" <Dan@discussions.microsoft.com> wrote in message
news:00320967-E552-4668-806D-503E97E88BAC@microsoft.com...
>I am unable to open the print preferences box either from control
> panel/printers or direct from the 'print' dialogue box in vista - it
> flashes
> up briefly before disapperaring!. I see a number of others have listed
> similar probs on the web but as yet have found no solution?