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HP OfficeJet G85 & Vista Scan and Fax not working

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  #1 (permalink)  
Old 01-11-2008
 

Join Date: Jan 2008
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HP OfficeJet G85 & Vista Scan and Fax not working
Hi there
I've got Windows Vista Enterprise and my scanning does not work.
When I use the "new Scan" in "Windows Fax and Scan" I get this error:
"The service cannot be started, either because it is disabled or because it has no enabled devices assosiated with it" , but I can use the printer and on HP's website there is no driver/programs to install!!

Please help.

Thanks
W@lly




PS: I do not have Nortan installed!!

Last edited by W@lly : 01-11-2008 at 16:23.
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  #2 (permalink)  
Old 01-11-2008
huwyngr
 

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Re: HP OfficeJet G85 & Vista Scan and Fax not working
Do a search/look around here on the G85 -- someone found their Gateway
laptop did not include the G85 drivers which are certainly in my
"retail" VISTA Ultimate.

You'll see a message from me showing where those driver files are
located on my computer -- you could check yours.

What PC are you using?

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  #3 (permalink)  
Old 01-12-2008
huwyngr
 

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Re: HP OfficeJet G85 & Vista Scan and Fax not working
In article <Wlly.3312so@no-mx.forums.vistaheads.com>, W@lly wrote:

> I've got Windows Vista Enterprise


A thought, but it's a question not a statement:

I understand the Enterprise version is intended for use by Enterprises
(surprise!) where the IT people will establish what should actually be
installed on each computer. I would imagine but don't know that this
would include specifying what VISTA components and what drivers (for
what hardware) should go down the line.

If this is the case, did you do whatever an IT manager has to do to get
your PC setup to do what you want it to do?

See what I mean? <s>

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  #4 (permalink)  
Old 01-24-2009
hansonc8
 

Posts: n/a
Re: HP OfficeJet G85 & Vista Scan and Fax not working

huwyngr you mention you have listed the driver paths for the G85 for
vista, i cannot find this post anywhere, any chance you could repost the
details as i am attempting to fudge an install on the Window 7 beta and
cannot find the drivers on my vista install as i have managed to corrupt
it through the Windows 7 beta update feature... any help would be much
appreciated.

Regards

Craig H


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