Duplex printing bug head to toe - HP printer

If I had wanted to manually print two-sided, I wouldn't have bought the
duplexer - which worked before I started using Vista. I can't afford a new
printer, so WHEN will a WORKING patch be available? The 6500 driver is no
help is solving the upside down back page!

"Alan Morris [MSFT]" wrote:

> HP has to provide the updated driver, they wrote the drivers that are
> included in Vista.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "GKWhite" <GKWhite.342hjd@DoNotSpam.com> wrote in message
> news:GKWhite.342hjd@DoNotSpam.com...
> >
> > I, too, have HP printers (7410 and 7310 Officejet All-in-One models),
> > each of which has a two-sided (duplex) printing attachment. However,
> > when printing using a new Dell notebook running Vista Home Premium, I
> > cannot print AUTOMATICALLY in duplex mode (it is not an option on the
> > print menus). I can print on both sides of the paper by MANUALLY
> > reinserting the paper. I was told by HP that "a patch is being worked
> > on by Microsoft", but cannot find any info about it. I'm thoroughly
> > disgusted. Can anyone provide any assitance?
> >
> >
> > --
> > GKWhite
> > ------------------------------------------------------------------------
> > GKWhite's Profile: http://forums.techarena.in/member.php?userid=40748
> > View this thread: http://forums.techarena.in/showthread.php?t=684361
> >
> > http://forums.techarena.in
> >
>
>
>

Nana wrote:

> If I had wanted to manually print two-sided, I wouldn't have bought the
> duplexer - which worked before I started using Vista. I can't afford a
> new
> printer, so WHEN will a WORKING patch be available? The 6500 driver is no
> help is solving the upside down back page!

As Mr. Morris told you, this is up to HP. They are the ones who write the
drivers for their hardware and *no one* else. I understand that you are
frustrated and irritated, but you should be focusing that frustration and
irritation where it belongs: on HP. Contact them.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Mr. Morris,

Mr. Morris,

I read your very helpful thread on the Microsoft web-site. Vista is great,
but I'm looking forward to my printer working properly. I have the HP
Officejet All-in-One 7310. Currently, the duplex-printing is erratic at best.
Could you please send me the fix?


Thank you and Best Regards,


Jessica


"Alan Morris [MSFT]" wrote:

> you will need to contact me directly
>
> send me mail with the model of the device you need the driver for.
>
> alanmo
> microsoft.com
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "hp_jafo" <hp_jafo.2p6arc@DoNotSpam.com> wrote in message
> news:hp_jafo.2p6arc@DoNotSpam.com...
> >
> > I am in the same boat with my 7310xi. I just got done re-installing at
> > the request of HP support which was pointless. Allen, can you send me
> > the fixes as well?
> >
> > junecline;2738240 Wrote:
> >> I've been having the same problem with my hp 7310. Tried HP's tech
> >> support, but did not have an answer for me. Can you please let me know
> >> what the fix is for this problem?
> >
> >
> > --
> > hp_jafo
> > ------------------------------------------------------------------------
> > hp_jafo's Profile: http://forums.techarena.in/member.php?userid=24760
> > View this thread: http://forums.techarena.in/showthread.php?t=684361
> >
> > http://forums.techarena.in
> >
>
>
>

When you send the message to my microsoft address I sure will.

HP is supposed to be releasing updated drivers but I still have not gotten
notification yet, just waiting for the day when I can point you guys to the
official HP fix for this issue.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jessica" <Jessica@discussions.microsoft.com> wrote in message
news:A65616C3-E232-40AE-9999-F1F0B8A3F679@microsoft.com...
> Mr. Morris,
>
> Mr. Morris,
>
> I read your very helpful thread on the Microsoft web-site. Vista is
> great,
> but I'm looking forward to my printer working properly. I have the HP
> Officejet All-in-One 7310. Currently, the duplex-printing is erratic at
> best.
> Could you please send me the fix?
>
>
> Thank you and Best Regards,
>
>
> Jessica
>
>
> "Alan Morris [MSFT]" wrote:
>
>> you will need to contact me directly
>>
>> send me mail with the model of the device you need the driver for.
>>
>> alanmo
>> microsoft.com
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "hp_jafo" <hp_jafo.2p6arc@DoNotSpam.com> wrote in message
>> news:hp_jafo.2p6arc@DoNotSpam.com...
>> >
>> > I am in the same boat with my 7310xi. I just got done re-installing at
>> > the request of HP support which was pointless. Allen, can you send me
>> > the fixes as well?
>> >
>> > junecline;2738240 Wrote:
>> >> I've been having the same problem with my hp 7310. Tried HP's tech
>> >> support, but did not have an answer for me. Can you please let me know
>> >> what the fix is for this problem?
>> >
>> >
>> > --
>> > hp_jafo
>> > ------------------------------------------------------------------------
>> > hp_jafo's Profile: http://forums.techarena.in/member.php?userid=24760
>> > View this thread: http://forums.techarena.in/showthread.php?t=684361
>> >
>> > http://forums.techarena.in
>> >
>>
>>
>>

Mr. Morris,

Thank you so much for getting back to me so quickly. I shall email you
about the 7310. I have this as your email address:

alanmo@online.microsoft.com

And it doesn't seem to work. Is there a better email?

Thank you again, you've saved my next meetings!

Jessica

"Alan Morris [MSFT]" wrote:

> Yes HP is aware of this issue and working to get the fix on Windows Update.
>
> Please reply with the HP MODEL of the printer if anyone else is experiencing
> this problem. The reason this issue is getting traction is this community.
> The HP driver developer here talked to me yesterday about this class of
> driver.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Saving" <Saving@discussions.microsoft.com> wrote in message
> news:041261CF-2733-4FC1-A8B0-9524B40B32E2@microsoft.com...
> > Huh, not sure what you're driving at there Steve?
> > The Windows Vista driver has a setting of "Flip Pages Up" under the
> > Finishing section of the Printing Preferences. When this is set the duplex
> > is
> > supposed to be lengthwise and when it isn't it's widthwise. The problem
> > I'm
> > having is the printer will not print anything other than lenghtwise
> > duplex.
> >
> > Cheers
> >
> > Nigel
> >
> > "Steve Urbach" wrote:
> >
> >>
> >> Weird!
> >> Both my duplex capable printers use the terms:
> >> My HP Deskjet:
> >> "Flip on long edge" and "Flip on short edge"
> >> The terms do not change when I change the print processor setting for
> >> the printer from: "Winprint" to "hpzpplhn"
> >>
> >> My other printer is a Brother MFC8820DN
> >>
> >> Both print Portrait mode Long edge flip properly.
> >> (sometimes refereed to as Long edge Binding)
> >>
> >>
> >> On Fri, 16 Feb 2007 01:08:08 -0800, Saving
> >> <Saving@discussions.microsoft.com> wrote:
> >>
> >> >Hi,
> >> >I have an HP Officejet 6110 which is using the Vista built in driver
> >> >(there
> >> >is no driver from HP). I have the duplex unit attached but Vista refuses
> >> >to
> >> >allow me to print duplex in Portrait with the pages back to back.
> >> >Instead it
> >> >insists on printing "Flip up pages" i.e. the pages are head to toe so
> >> >you
> >> >read the first page and flip it lengthwise instead of widthwise. There
> >> >is a
> >> >setting "Flip Pages Up" which is supposed to control this but it has no
> >> >effect. I have seen other people with different HP printers but the same
> >> >problem (google). Apparently it does work correctly in landscape but I
> >> >haven't tried that.
> >> >I do try not to print things out often but when I do I use duplex so
> >> >this is
> >> >painful.
> >> >Are there any plans to fix the driver or any workarounds (no manual
> >> >duplex
> >> >is not a workaround by the way!)
> >> >
> >> >Thanks in advance
> >> >
> >> >Saving
> >>
>
>
>

Remove "online": xxxxxx@xxxxxxxxx,com


I Bleed Blue and Gold
GO BEARS!


"Jessica" <Jessica@discussions.microsoft.com> wrote in message
news:1EFA73BC-B5F8-4C89-87EC-C10B6650DA44@microsoft.com...
> Mr. Morris,
>
> Thank you so much for getting back to me so quickly. I shall email you
> about the 7310. I have this as your email address:
>
> alanmo@online.microsoft.com
>
> And it doesn't seem to work. Is there a better email?
>
> Thank you again, you've saved my next meetings!
>
> Jessica
>
> "Alan Morris [MSFT]" wrote:
>
>> Yes HP is aware of this issue and working to get the fix on Windows Update.
>>
>> Please reply with the HP MODEL of the printer if anyone else is experiencing
>> this problem. The reason this issue is getting traction is this community.
>> The HP driver developer here talked to me yesterday about this class of
>> driver.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no rights.
>>
>> "Saving" <Saving@discussions.microsoft.com> wrote in message
>> news:041261CF-2733-4FC1-A8B0-9524B40B32E2@microsoft.com...
>> > Huh, not sure what you're driving at there Steve?
>> > The Windows Vista driver has a setting of "Flip Pages Up" under the
>> > Finishing section of the Printing Preferences. When this is set the duplex
>> > is
>> > supposed to be lengthwise and when it isn't it's widthwise. The problem
>> > I'm
>> > having is the printer will not print anything other than lenghtwise
>> > duplex.
>> >
>> > Cheers
>> >
>> > Nigel
>> >
>> > "Steve Urbach" wrote:
>> >
>> >>
>> >> Weird!
>> >> Both my duplex capable printers use the terms:
>> >> My HP Deskjet:
>> >> "Flip on long edge" and "Flip on short edge"
>> >> The terms do not change when I change the print processor setting for
>> >> the printer from: "Winprint" to "hpzpplhn"
>> >>
>> >> My other printer is a Brother MFC8820DN
>> >>
>> >> Both print Portrait mode Long edge flip properly.
>> >> (sometimes refereed to as Long edge Binding)
>> >>
>> >>
>> >> On Fri, 16 Feb 2007 01:08:08 -0800, Saving
>> >> <Saving@discussions.microsoft.com> wrote:
>> >>
>> >> >Hi,
>> >> >I have an HP Officejet 6110 which is using the Vista built in driver
>> >> >(there
>> >> >is no driver from HP). I have the duplex unit attached but Vista refuses
>> >> >to
>> >> >allow me to print duplex in Portrait with the pages back to back.
>> >> >Instead it
>> >> >insists on printing "Flip up pages" i.e. the pages are head to toe so
>> >> >you
>> >> >read the first page and flip it lengthwise instead of widthwise. There
>> >> >is a
>> >> >setting "Flip Pages Up" which is supposed to control this but it has no
>> >> >effect. I have seen other people with different HP printers but the same
>> >> >problem (google). Apparently it does work correctly in landscape but I
>> >> >haven't tried that.
>> >> >I do try not to print things out often but when I do I use duplex so
>> >> >this is
>> >> >painful.
>> >> >Are there any plans to fix the driver or any workarounds (no manual
>> >> >duplex
>> >> >is not a workaround by the way!)
>> >> >
>> >> >Thanks in advance
>> >> >
>> >> >Saving
>> >>
>>
>>
>>

Thanks, Jessica has the fix now.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Cal Bear '66" <x1x1x1@x1x1x1.org> wrote in message
news:07020584-7C34-4770-BEEE-BD74B9BCA8EB@microsoft.com...
> Remove "online": xxxxxx@xxxxxxxxx,com
>
>
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "Jessica" <Jessica@discussions.microsoft.com> wrote in message
> news:1EFA73BC-B5F8-4C89-87EC-C10B6650DA44@microsoft.com...
>> Mr. Morris,
>>
>> Thank you so much for getting back to me so quickly. I shall email you
>> about the 7310. I have this as your email address:
>>
>> alanmo@online.microsoft.com
>>
>> And it doesn't seem to work. Is there a better email?
>>
>> Thank you again, you've saved my next meetings!
>>
>> Jessica
>>
>> "Alan Morris [MSFT]" wrote:
>>
>>> Yes HP is aware of this issue and working to get the fix on Windows
>>> Update.
>>>
>>> Please reply with the HP MODEL of the printer if anyone else is
>>> experiencing
>>> this problem. The reason this issue is getting traction is this
>>> community.
>>> The HP driver developer here talked to me yesterday about this class of
>>> driver.
>>>
>>> --
>>> Alan Morris
>>> Windows Printing Team
>>> Search the Microsoft Knowledge Base here:
>>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>>
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>>
>>> "Saving" <Saving@discussions.microsoft.com> wrote in message
>>> news:041261CF-2733-4FC1-A8B0-9524B40B32E2@microsoft.com...
>>> > Huh, not sure what you're driving at there Steve?
>>> > The Windows Vista driver has a setting of "Flip Pages Up" under the
>>> > Finishing section of the Printing Preferences. When this is set the
>>> > duplex
>>> > is
>>> > supposed to be lengthwise and when it isn't it's widthwise. The
>>> > problem
>>> > I'm
>>> > having is the printer will not print anything other than lenghtwise
>>> > duplex.
>>> >
>>> > Cheers
>>> >
>>> > Nigel
>>> >
>>> > "Steve Urbach" wrote:
>>> >
>>> >>
>>> >> Weird!
>>> >> Both my duplex capable printers use the terms:
>>> >> My HP Deskjet:
>>> >> "Flip on long edge" and "Flip on short edge"
>>> >> The terms do not change when I change the print processor setting for
>>> >> the printer from: "Winprint" to "hpzpplhn"
>>> >>
>>> >> My other printer is a Brother MFC8820DN
>>> >>
>>> >> Both print Portrait mode Long edge flip properly.
>>> >> (sometimes refereed to as Long edge Binding)
>>> >>
>>> >>
>>> >> On Fri, 16 Feb 2007 01:08:08 -0800, Saving
>>> >> <Saving@discussions.microsoft.com> wrote:
>>> >>
>>> >> >Hi,
>>> >> >I have an HP Officejet 6110 which is using the Vista built in driver
>>> >> >(there
>>> >> >is no driver from HP). I have the duplex unit attached but Vista
>>> >> >refuses
>>> >> >to
>>> >> >allow me to print duplex in Portrait with the pages back to back.
>>> >> >Instead it
>>> >> >insists on printing "Flip up pages" i.e. the pages are head to toe
>>> >> >so
>>> >> >you
>>> >> >read the first page and flip it lengthwise instead of widthwise.
>>> >> >There
>>> >> >is a
>>> >> >setting "Flip Pages Up" which is supposed to control this but it has
>>> >> >no
>>> >> >effect. I have seen other people with different HP printers but the
>>> >> >same
>>> >> >problem (google). Apparently it does work correctly in landscape but
>>> >> >I
>>> >> >haven't tried that.
>>> >> >I do try not to print things out often but when I do I use duplex so
>>> >> >this is
>>> >> >painful.
>>> >> >Are there any plans to fix the driver or any workarounds (no manual
>>> >> >duplex
>>> >> >is not a workaround by the way!)
>>> >> >
>>> >> >Thanks in advance
>>> >> >
>>> >> >Saving
>>> >>
>>>
>>>
>>>
>
>

Dear Alan,

Really are you sending correct printer drivers to others ?

I have the same issue with my printer HP Photosmart 6280 -- duplex printing
does not work too ... If you could help me then it will be appreciated .

But where it is not working (please find below my findings):
- System: MS Vista 32/64, MS Office 2003/2007
- Printing from:
A-Adobe Acrobat -- OK - (but use as PrintProcessor: WinPrint [Printer
properties/Advanced/...])
B-Internet Explorer - OK (not tested dependency on PrintProcesor usage)
C-MS Office - NOT OK - allways !

So, I am starting to think that it could be something related to MS Office...

The message just after push Print button looks like: Module for duplex
printing is not installed (...)

Q1. If you have correct driver for HP Photosmart 6280 then please provide
me it (Vista_x32 and Vista_x64)?
(may be it is good idea to add these drivers to the standard Windows
software(...))
Q2. What is your opinion according to these new facts ?
Q3. If a lot of users have similar problem then do you have some info that
this issue was localized and it is going to be solved ?
Q4. Anybody has some news about the issue and the final solution - it seems
that it is already a long term issue or was it already solved ?

Regards, Xolek


"Alan Morris [MSFT]" wrote:

> send me mail with the model of the device you need the driver for.
>
> alanmo
> microsoft.com
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "junecline" <junecline.2osy7n@DoNotSpam.com> wrote in message
> news:junecline.2osy7n@DoNotSpam.com...
> >
> > 'Alan Morris [MSFT Wrote:
> >> ;2678487']HP does have the fix and they are working to get the 20
> >> drivers that have
> >> the same issue onto Windows Update.
> >>
> >> In the meantime the HP driver developer who determined the issue told
> >> me I
> >> could hand out the fix
> >> mail me directly since I can't send the file using outlook.
> >>
> >> alanmo microsoft.com
> >
> > I've been having the same problem with my hp 7310. Tried HP's tech
> > support, but did not have an answer for me. Can you please let me know
> > what the fix is for this problem?
> >
> >
> > --
> > junecline
> > ------------------------------------------------------------------------
> > junecline's Profile: http://forums.techarena.in/member.php?userid=24459
> > View this thread: http://forums.techarena.in/showthread.php?t=684361
> >
> > http://forums.techarena.in
> >
>
>
>

I have a text based change to the GPD file (modified by an HP driver
developer) that works on 32 and 64 bit systems.

The only files I have are for the drivers that ship in Vista. The updated
drivers need to be distributed by HP. No new drivers will be added to
Windows until the next release.

HP promised me that they were releasing the drivers with all the fixes. I
registered at HP.com 2 months ago even though I don't have any of the
devices for the faulty drivers but have never gotten an email stating new
drivers available.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Xolek" <Xolek@discussions.microsoft.com> wrote in message
news:32A8ED18-6698-4DDB-8682-29A3873633E9@microsoft.com...
> Dear Alan,
>
> Really are you sending correct printer drivers to others ?
>
> I have the same issue with my printer HP Photosmart 6280 -- duplex
> printing
> does not work too ... If you could help me then it will be appreciated .
>
> But where it is not working (please find below my findings):
> - System: MS Vista 32/64, MS Office 2003/2007
> - Printing from:
> A-Adobe Acrobat -- OK - (but use as PrintProcessor: WinPrint [Printer
> properties/Advanced/...])
> B-Internet Explorer - OK (not tested dependency on PrintProcesor usage)
> C-MS Office - NOT OK - allways !
>
> So, I am starting to think that it could be something related to MS
> Office...
>
> The message just after push Print button looks like: Module for duplex
> printing is not installed (...)
>
> Q1. If you have correct driver for HP Photosmart 6280 then please provide
> me it (Vista_x32 and Vista_x64)?
> (may be it is good idea to add these drivers to the standard Windows
> software(...))
> Q2. What is your opinion according to these new facts ?
> Q3. If a lot of users have similar problem then do you have some info that
> this issue was localized and it is going to be solved ?
> Q4. Anybody has some news about the issue and the final solution - it
> seems
> that it is already a long term issue or was it already solved ?
>
> Regards, Xolek
>
>
> "Alan Morris [MSFT]" wrote:
>
>> send me mail with the model of the device you need the driver for.
>>
>> alanmo
>> microsoft.com
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "junecline" <junecline.2osy7n@DoNotSpam.com> wrote in message
>> news:junecline.2osy7n@DoNotSpam.com...
>> >
>> > 'Alan Morris [MSFT Wrote:
>> >> ;2678487']HP does have the fix and they are working to get the 20
>> >> drivers that have
>> >> the same issue onto Windows Update.
>> >>
>> >> In the meantime the HP driver developer who determined the issue told
>> >> me I
>> >> could hand out the fix
>> >> mail me directly since I can't send the file using outlook.
>> >>
>> >> alanmo microsoft.com
>> >
>> > I've been having the same problem with my hp 7310. Tried HP's tech
>> > support, but did not have an answer for me. Can you please let me know
>> > what the fix is for this problem?
>> >
>> >
>> > --
>> > junecline
>> > ------------------------------------------------------------------------
>> > junecline's Profile: http://forums.techarena.in/member.php?userid=24459
>> > View this thread: http://forums.techarena.in/showthread.php?t=684361
>> >
>> > http://forums.techarena.in
>> >
>>
>>
>>

Thank you Alan,
nothing more than wait for HP.

I have found some kind of havy work arround: set the printer driver to
"direct printing (Print directly to the printer)" then it works but of course
without spooling (slow).


"Alan Morris [MSFT]" wrote:

> I have a text based change to the GPD file (modified by an HP driver
> developer) that works on 32 and 64 bit systems.
>
> The only files I have are for the drivers that ship in Vista. The updated
> drivers need to be distributed by HP. No new drivers will be added to
> Windows until the next release.
>
> HP promised me that they were releasing the drivers with all the fixes. I
> registered at HP.com 2 months ago even though I don't have any of the
> devices for the faulty drivers but have never gotten an email stating new
> drivers available.
>
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Xolek" <Xolek@discussions.microsoft.com> wrote in message
> news:32A8ED18-6698-4DDB-8682-29A3873633E9@microsoft.com...
> > Dear Alan,
> >
> > Really are you sending correct printer drivers to others ?
> >
> > I have the same issue with my printer HP Photosmart 6280 -- duplex
> > printing
> > does not work too ... If you could help me then it will be appreciated .
> >
> > But where it is not working (please find below my findings):
> > - System: MS Vista 32/64, MS Office 2003/2007
> > - Printing from:
> > A-Adobe Acrobat -- OK - (but use as PrintProcessor: WinPrint [Printer
> > properties/Advanced/...])
> > B-Internet Explorer - OK (not tested dependency on PrintProcesor usage)
> > C-MS Office - NOT OK - allways !
> >
> > So, I am starting to think that it could be something related to MS
> > Office...
> >
> > The message just after push Print button looks like: Module for duplex
> > printing is not installed (...)
> >
> > Q1. If you have correct driver for HP Photosmart 6280 then please provide
> > me it (Vista_x32 and Vista_x64)?
> > (may be it is good idea to add these drivers to the standard Windows
> > software(...))
> > Q2. What is your opinion according to these new facts ?
> > Q3. If a lot of users have similar problem then do you have some info that
> > this issue was localized and it is going to be solved ?
> > Q4. Anybody has some news about the issue and the final solution - it
> > seems
> > that it is already a long term issue or was it already solved ?
> >
> > Regards, Xolek
> >
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> send me mail with the model of the device you need the driver for.
> >>
> >> alanmo
> >> microsoft.com
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "junecline" <junecline.2osy7n@DoNotSpam.com> wrote in message
> >> news:junecline.2osy7n@DoNotSpam.com...
> >> >
> >> > 'Alan Morris [MSFT Wrote:
> >> >> ;2678487']HP does have the fix and they are working to get the 20
> >> >> drivers that have
> >> >> the same issue onto Windows Update.
> >> >>
> >> >> In the meantime the HP driver developer who determined the issue told
> >> >> me I
> >> >> could hand out the fix
> >> >> mail me directly since I can't send the file using outlook.
> >> >>
> >> >> alanmo microsoft.com
> >> >
> >> > I've been having the same problem with my hp 7310. Tried HP's tech
> >> > support, but did not have an answer for me. Can you please let me know
> >> > what the fix is for this problem?
> >> >
> >> >
> >> > --
> >> > junecline
> >> > ------------------------------------------------------------------------
> >> > junecline's Profile: http://forums.techarena.in/member.php?userid=24459
> >> > View this thread: http://forums.techarena.in/showthread.php?t=684361
> >> >
> >> > http://forums.techarena.in
> >> >
> >>
> >>
> >>
>
>
>