Duplex printing bug head to toe - HP printer

thanks for contacting directly. I sent the file and instructions to your
other mail account.

HP is supposed to be releasing the Full Featured drivers again with this fix
and others.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Gino" <Gino@discussions.microsoft.com> wrote in message
newsAFBD246-7C41-4466-850B-3365AF33B655@microsoft.com...
> Alan
> My HP 7410 All-In-One printer has had this "head to toe" duplex printing
> problem ever since I switched to Vista. Could you please send me the
> patch
> since I am unable to find any such thing on the HP or MS website?
> Thanks
> Gino
>
> "Alan Morris [MSFT]" wrote:
>
>> HP does have the fix and they are working to get the 20 drivers that have
>> the same issue onto Windows Update.
>>
>> In the meantime the HP driver developer who determined the issue told me
>> I
>> could hand out the fix
>> mail me directly since I can't send the file using outlook.
>>
>> alanmo microsoft.com
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Jim Miller" <jmillerfo@aol.com> wrote in message
>> news:67D4C01E-7FD8-4CCF-8243-BD28391D80F4@microsoft.com...
>> >I have the same problem with the OfficeJet 7210. I reported it on RC2
>> >but
>> >today there is not a fix other than to use Manual Duplex.
>> >
>> >
>> > "Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message
>> > news:uZUZ%23fgUHHA.4832@TK2MSFTNGP04.phx.gbl...
>> >> Yes HP is aware of this issue and working to get the fix on Windows
>> >> Update.
>> >>
>> >> Please reply with the HP MODEL of the printer if anyone else is
>> >> experiencing this problem. The reason this issue is getting traction
>> >> is
>> >> this community. The HP driver developer here talked to me yesterday
>> >> about
>> >> this class of driver.
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "Saving" <Saving@discussions.microsoft.com> wrote in message
>> >> news:041261CF-2733-4FC1-A8B0-9524B40B32E2@microsoft.com...
>> >>> Huh, not sure what you're driving at there Steve?
>> >>> The Windows Vista driver has a setting of "Flip Pages Up" under the
>> >>> Finishing section of the Printing Preferences. When this is set the
>> >>> duplex is
>> >>> supposed to be lengthwise and when it isn't it's widthwise. The
>> >>> problem
>> >>> I'm
>> >>> having is the printer will not print anything other than lenghtwise
>> >>> duplex.
>> >>>
>> >>> Cheers
>> >>>
>> >>> Nigel
>> >>>
>> >>> "Steve Urbach" wrote:
>> >>>
>> >>>>
>> >>>> Weird!
>> >>>> Both my duplex capable printers use the terms:
>> >>>> My HP Deskjet:
>> >>>> "Flip on long edge" and "Flip on short edge"
>> >>>> The terms do not change when I change the print processor setting
>> >>>> for
>> >>>> the printer from: "Winprint" to "hpzpplhn"
>> >>>>
>> >>>> My other printer is a Brother MFC8820DN
>> >>>>
>> >>>> Both print Portrait mode Long edge flip properly.
>> >>>> (sometimes refereed to as Long edge Binding)
>> >>>>
>> >>>>
>> >>>> On Fri, 16 Feb 2007 01:08:08 -0800, Saving
>> >>>> <Saving@discussions.microsoft.com> wrote:
>> >>>>
>> >>>> >Hi,
>> >>>> >I have an HP Officejet 6110 which is using the Vista built in
>> >>>> >driver
>> >>>> >(there
>> >>>> >is no driver from HP). I have the duplex unit attached but Vista
>> >>>> >refuses to
>> >>>> >allow me to print duplex in Portrait with the pages back to back.
>> >>>> >Instead it
>> >>>> >insists on printing "Flip up pages" i.e. the pages are head to toe
>> >>>> >so
>> >>>> >you
>> >>>> >read the first page and flip it lengthwise instead of widthwise.
>> >>>> >There
>> >>>> >is a
>> >>>> >setting "Flip Pages Up" which is supposed to control this but it
>> >>>> >has
>> >>>> >no
>> >>>> >effect. I have seen other people with different HP printers but the
>> >>>> >same
>> >>>> >problem (google). Apparently it does work correctly in landscape
>> >>>> >but I
>> >>>> >haven't tried that.
>> >>>> >I do try not to print things out often but when I do I use duplex
>> >>>> >so
>> >>>> >this is
>> >>>> >painful.
>> >>>> >Are there any plans to fix the driver or any workarounds (no manual
>> >>>> >duplex
>> >>>> >is not a workaround by the way!)
>> >>>> >
>> >>>> >Thanks in advance
>> >>>> >
>> >>>> >Saving
>> >>>>
>> >>
>> >>
>> >
>>
>>
>>

I have had intermittent problems with my HP 6110 All in One since I
got my laptop with Vista Ultimate April 2007. This time the printer has
been out of
action for 4 weeks and nothing I have done has fixed the problem.
On a previous occasion I removed all Apple software which then fixed
the problem! I have no more to remove now.

The printer says "scanner failure - turn off then on again" (exactly
as it did before) and sounds as though the scanner on the flatbed is
jammed (again: as before). Nothing prints. On previous occasions I found
out the error code, but can't identify one this time.

I have removed and reinstalled the driver disc; downloaded a fresh
driver; used the Vista driver all without success. I have also run
through all the HP and MS suggested fixes etc.

Can you suggest anything or send a fix?


"Alan Morris [MSFT]" wrote:

> thanks for contacting directly. I sent the file and instructions to your
> other mail account.
>
> HP is supposed to be releasing the Full Featured drivers again with this fix
> and others.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Gino" <Gino@discussions.microsoft.com> wrote in message
> newsAFBD246-7C41-4466-850B-3365AF33B655@microsoft.com...
> > Alan
> > My HP 7410 All-In-One printer has had this "head to toe" duplex printing
> > problem ever since I switched to Vista. Could you please send me the
> > patch
> > since I am unable to find any such thing on the HP or MS website?
> > Thanks
> > Gino
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> HP does have the fix and they are working to get the 20 drivers that have
> >> the same issue onto Windows Update.
> >>
> >> In the meantime the HP driver developer who determined the issue told me
> >> I
> >> could hand out the fix
> >> mail me directly since I can't send the file using outlook.
> >>
> >> alanmo microsoft.com
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Jim Miller" <jmillerfo@aol.com> wrote in message
> >> news:67D4C01E-7FD8-4CCF-8243-BD28391D80F4@microsoft.com...
> >> >I have the same problem with the OfficeJet 7210. I reported it on RC2
> >> >but
> >> >today there is not a fix other than to use Manual Duplex.
> >> >
> >> >
> >> > "Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message
> >> > news:uZUZ%23fgUHHA.4832@TK2MSFTNGP04.phx.gbl...
> >> >> Yes HP is aware of this issue and working to get the fix on Windows
> >> >> Update.
> >> >>
> >> >> Please reply with the HP MODEL of the printer if anyone else is
> >> >> experiencing this problem. The reason this issue is getting traction
> >> >> is
> >> >> this community. The HP driver developer here talked to me yesterday
> >> >> about
> >> >> this class of driver.
> >> >>
> >> >> --
> >> >> Alan Morris
> >> >> Windows Printing Team
> >> >> Search the Microsoft Knowledge Base here:
> >> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >> >>
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >>
> >> >> "Saving" <Saving@discussions.microsoft.com> wrote in message
> >> >> news:041261CF-2733-4FC1-A8B0-9524B40B32E2@microsoft.com...
> >> >>> Huh, not sure what you're driving at there Steve?
> >> >>> The Windows Vista driver has a setting of "Flip Pages Up" under the
> >> >>> Finishing section of the Printing Preferences. When this is set the
> >> >>> duplex is
> >> >>> supposed to be lengthwise and when it isn't it's widthwise. The
> >> >>> problem
> >> >>> I'm
> >> >>> having is the printer will not print anything other than lenghtwise
> >> >>> duplex.
> >> >>>
> >> >>> Cheers
> >> >>>
> >> >>> Nigel
> >> >>>
> >> >>> "Steve Urbach" wrote:
> >> >>>
> >> >>>>
> >> >>>> Weird!
> >> >>>> Both my duplex capable printers use the terms:
> >> >>>> My HP Deskjet:
> >> >>>> "Flip on long edge" and "Flip on short edge"
> >> >>>> The terms do not change when I change the print processor setting
> >> >>>> for
> >> >>>> the printer from: "Winprint" to "hpzpplhn"
> >> >>>>
> >> >>>> My other printer is a Brother MFC8820DN
> >> >>>>
> >> >>>> Both print Portrait mode Long edge flip properly.
> >> >>>> (sometimes refereed to as Long edge Binding)
> >> >>>>
> >> >>>>
> >> >>>> On Fri, 16 Feb 2007 01:08:08 -0800, Saving
> >> >>>> <Saving@discussions.microsoft.com> wrote:
> >> >>>>
> >> >>>> >Hi,
> >> >>>> >I have an HP Officejet 6110 which is using the Vista built in
> >> >>>> >driver
> >> >>>> >(there
> >> >>>> >is no driver from HP). I have the duplex unit attached but Vista
> >> >>>> >refuses to
> >> >>>> >allow me to print duplex in Portrait with the pages back to back.
> >> >>>> >Instead it
> >> >>>> >insists on printing "Flip up pages" i.e. the pages are head to toe
> >> >>>> >so
> >> >>>> >you
> >> >>>> >read the first page and flip it lengthwise instead of widthwise.
> >> >>>> >There
> >> >>>> >is a
> >> >>>> >setting "Flip Pages Up" which is supposed to control this but it
> >> >>>> >has
> >> >>>> >no
> >> >>>> >effect. I have seen other people with different HP printers but the
> >> >>>> >same
> >> >>>> >problem (google). Apparently it does work correctly in landscape
> >> >>>> >but I
> >> >>>> >haven't tried that.
> >> >>>> >I do try not to print things out often but when I do I use duplex
> >> >>>> >so
> >> >>>> >this is
> >> >>>> >painful.
> >> >>>> >Are there any plans to fix the driver or any workarounds (no manual
> >> >>>> >duplex
> >> >>>> >is not a workaround by the way!)
> >> >>>> >
> >> >>>> >Thanks in advance
> >> >>>> >
> >> >>>> >Saving
> >> >>>>
> >> >>
> >> >>
> >> >
> >>
> >>
> >>
>
>
>

I, too, have HP printers (7410 and 7310 Officejet All-in-One models),
each of which has a two-sided (duplex) printing attachment. However,
when printing using a new Dell notebook running Vista Home Premium, I
cannot print AUTOMATICALLY in duplex mode (it is not an option on the
print menus). I can print on both sides of the paper by MANUALLY
reinserting the paper. I was told by HP that "a patch is being worked
on by Microsoft", but cannot find any info about it. I'm thoroughly
disgusted. Can anyone provide any assitance?


--
GKWhite
------------------------------------------------------------------------
GKWhite's Profile: http://forums.techarena.in/member.php?userid=40748
View this thread: http://forums.techarena.in/showthread.php?t=684361

http://forums.techarena.in

HP has to provide the updated driver, they wrote the drivers that are
included in Vista.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"GKWhite" <GKWhite.342hjd@DoNotSpam.com> wrote in message
news:GKWhite.342hjd@DoNotSpam.com...
>
> I, too, have HP printers (7410 and 7310 Officejet All-in-One models),
> each of which has a two-sided (duplex) printing attachment. However,
> when printing using a new Dell notebook running Vista Home Premium, I
> cannot print AUTOMATICALLY in duplex mode (it is not an option on the
> print menus). I can print on both sides of the paper by MANUALLY
> reinserting the paper. I was told by HP that "a patch is being worked
> on by Microsoft", but cannot find any info about it. I'm thoroughly
> disgusted. Can anyone provide any assitance?
>
>
> --
> GKWhite
> ------------------------------------------------------------------------
> GKWhite's Profile: http://forums.techarena.in/member.php?userid=40748
> View this thread: http://forums.techarena.in/showthread.php?t=684361
>
> http://forums.techarena.in
>

[giltolan]

My hp officejet 6110xi also flips the page even though Flip Page is NOT checked and the picture shows a spiral binder on the left of a page in portait layout.
Good News:
In Windows Vista updates I found:
Hewlett-Packard - Other Hardware - officejet 6100 (DOT4USB) that was released 1/9/2008.
Bad News:
I repeatedly get Failed update code 80070103. What does this code mean? What should I do? When I Goggled this code, it brought me to Vistaheads for the first time. Where is your search engine???

"GKWhite" <GKWhite.342hjd@DoNotSpam.com> wrote in message
news:GKWhite.342hjd@DoNotSpam.com...
>
> I, too, have HP printers (7410 and 7310 Officejet All-in-One models),
> each of which has a two-sided (duplex) printing attachment. However,
> when printing using a new Dell notebook running Vista Home Premium, I
> cannot print AUTOMATICALLY in duplex mode (it is not an option on the
> print menus).

Make sure the duplexer has been enabled - Start, Printers, double-click on
the Officejet, Printer, Properties, Device Settings, Installable Options
and make sure the Duplex Unit (for 2-sided printing) is set to "Installed",
Apply, OK.

Once you do this you will probably find the back side is printed upside
down. In this case send me an email requesting a patch for the duplexer.

Regards,
Bob Headrick, MS MVP Printing/Imaging

Bob:

Thanks so much for sending the instructions for duplex printing using
Vista. It worked!!! However, as you indicated, the back side is being
printed upside down. Therefore, please e-mail me the patch for the
duplexer in order to correct it.

Thanks again!

GKWhite@aol.com


--
GKWhite

Same here with my 7310. Head to Toe no matter what you do. My Mac Pro does
just fine... infact better. Hey Microsoft... Get with the program, or a
Leopard with eat your lunch!!

C.

"Saving" wrote:

> Hi,
> I have an HP Officejet 6110 which is using the Vista built in driver (there
> is no driver from HP). I have the duplex unit attached but Vista refuses to
> allow me to print duplex in Portrait with the pages back to back. Instead it
> insists on printing "Flip up pages" i.e. the pages are head to toe so you
> read the first page and flip it lengthwise instead of widthwise. There is a
> setting "Flip Pages Up" which is supposed to control this but it has no
> effect. I have seen other people with different HP printers but the same
> problem (google). Apparently it does work correctly in landscape but I
> haven't tried that.
> I do try not to print things out often but when I do I use duplex so this is
> painful.
> Are there any plans to fix the driver or any workarounds (no manual duplex
> is not a workaround by the way!)
>
> Thanks in advance
>
> Saving

I just finished a chat with HP support. While he wouldn't acknowledge
the bug in the 6100 driver, he did have me install the Deskjet 6500
series driver in which the duplexing works right.

1. add printer - hp - officejet 6500 series
2. install as lpt1 for now. Finish the driver wizard.
3. Open printer properties as administrator and change the port to the
usb port the 6100 driver setup.

Print to the 6500 driver it will duplex right. Hope this helps.


--
Corvette Ken

Hi Bob,
Could you please send me the same patch for the same head to toe duplex
error on HP OfficeJet d155xi using Vista SP1 current driver version is
6.0.6001.18000.
I would be most grateful
Many thanks
bernard.abbott
>>>>>>>>>
bjapartnership.co.uk







"Bob Headrick" wrote:

> "GKWhite" <GKWhite.342hjd@DoNotSpam.com> wrote in message
> news:GKWhite.342hjd@DoNotSpam.com...
> >
> > I, too, have HP printers (7410 and 7310 Officejet All-in-One models),
> > each of which has a two-sided (duplex) printing attachment. However,
> > when printing using a new Dell notebook running Vista Home Premium, I
> > cannot print AUTOMATICALLY in duplex mode (it is not an option on the
> > print menus).
>
> Make sure the duplexer has been enabled - Start, Printers, double-click on
> the Officejet, Printer, Properties, Device Settings, Installable Options
> and make sure the Duplex Unit (for 2-sided printing) is set to "Installed",
> Apply, OK.
>
> Once you do this you will probably find the back side is printed upside
> down. In this case send me an email requesting a patch for the duplexer.
>
> Regards,
> Bob Headrick, MS MVP Printing/Imaging
>
>
>