Hi Alan,
I noticed your posting was from quite some time ago, but the problems still
persist. My HP 7310 All-In-One worked fine with Windows XP, but not with my
new computer, which is running Vista Home Premium. The two most annoying
problems are flipping the pages with duplex printing, and the printer
uninstalling itself on a regular basis.
The printing is a problem, because for anyone trying to save paper, this
feature is tremendously helpful. I used to use it all the time when I was
running XP. Now, it's really not usable because it keeps flipping the pages
like you were going to bind it at the top. I have turned on and off the
setting for "flip pages" - no effect. The HP support center even told me to
try to install the printer as a 6550 (I think), but this also did not work.
I feel really guilty wasting paper, because I can't duplex print!
As for the uninstalling, I know there is a patch, and have tried several
times to install it, but I keep getting the message: "This update does not
support any of the HP device drivers that you have on your PC. You do not
need this software update." Well, obviously I do.
I have been talking with HP for months about these problems, but getting
nowhere. It seems there should be a group of people coordinating issues like
this between HP and Microsoft. Any help you could give would be very
appreciated! Thanks!
"Alan Morris [MSFT]" wrote:
> Yes HP is aware of this issue and working to get the fix on Windows Update.
>
> Please reply with the HP MODEL of the printer if anyone else is experiencing
> this problem. The reason this issue is getting traction is this community.
> The HP driver developer here talked to me yesterday about this class of
> driver.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Saving" <Saving@discussions.microsoft.com> wrote in message
> news:041261CF-2733-4FC1-A8B0-9524B40B32E2@microsoft.com...
> > Huh, not sure what you're driving at there Steve?
> > The Windows Vista driver has a setting of "Flip Pages Up" under the
> > Finishing section of the Printing Preferences. When this is set the duplex
> > is
> > supposed to be lengthwise and when it isn't it's widthwise. The problem
> > I'm
> > having is the printer will not print anything other than lenghtwise
> > duplex.
> >
> > Cheers
> >
> > Nigel
> >
> > "Steve Urbach" wrote:
> >
> >>
> >> Weird!
> >> Both my duplex capable printers use the terms:
> >> My HP Deskjet:
> >> "Flip on long edge" and "Flip on short edge"
> >> The terms do not change when I change the print processor setting for
> >> the printer from: "Winprint" to "hpzpplhn"
> >>
> >> My other printer is a Brother MFC8820DN
> >>
> >> Both print Portrait mode Long edge flip properly.
> >> (sometimes refereed to as Long edge Binding)
> >>
> >>
> >> On Fri, 16 Feb 2007 01:08:08 -0800, Saving
> >> <Saving@discussions.microsoft.com> wrote:
> >>
> >> >Hi,
> >> >I have an HP Officejet 6110 which is using the Vista built in driver
> >> >(there
> >> >is no driver from HP). I have the duplex unit attached but Vista refuses
> >> >to
> >> >allow me to print duplex in Portrait with the pages back to back.
> >> >Instead it
> >> >insists on printing "Flip up pages" i.e. the pages are head to toe so
> >> >you
> >> >read the first page and flip it lengthwise instead of widthwise. There
> >> >is a
> >> >setting "Flip Pages Up" which is supposed to control this but it has no
> >> >effect. I have seen other people with different HP printers but the same
> >> >problem (google). Apparently it does work correctly in landscape but I
> >> >haven't tried that.
> >> >I do try not to print things out often but when I do I use duplex so
> >> >this is
> >> >painful.
> >> >Are there any plans to fix the driver or any workarounds (no manual
> >> >duplex
> >> >is not a workaround by the way!)
> >> >
> >> >Thanks in advance
> >> >
> >> >Saving
> >>
>
>
>
Linear Mode
