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Duplex printing bug head to toe - HP printer

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  #21 (permalink)  
Old 04-05-2007
Alan Morris [MSFT]
 

Posts: n/a
Re: Duplex printing bug head to toe - HP printer
take out the "online" in the address

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"EdL" <EdL@discussions.microsoft.com> wrote in message
news:50141FF5-DE5B-415A-9837-EF97650F6142@microsoft.com...
> Alan -
>
> I tried emailing you directly, but mssg bounced.
>
> I have an OfficeJet 7310 with the same problem. I would appreciate any
> fix
> you have.
>
> Ed
>
>
> "Alan Morris [MSFT]" wrote:
>
>> Yes HP is aware of this issue and working to get the fix on Windows
>> Update.
>>
>> Please reply with the HP MODEL of the printer if anyone else is
>> experiencing
>> this problem. The reason this issue is getting traction is this
>> community.
>> The HP driver developer here talked to me yesterday about this class of
>> driver.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Saving" <Saving@discussions.microsoft.com> wrote in message
>> news:041261CF-2733-4FC1-A8B0-9524B40B32E2@microsoft.com...
>> > Huh, not sure what you're driving at there Steve?
>> > The Windows Vista driver has a setting of "Flip Pages Up" under the
>> > Finishing section of the Printing Preferences. When this is set the
>> > duplex
>> > is
>> > supposed to be lengthwise and when it isn't it's widthwise. The problem
>> > I'm
>> > having is the printer will not print anything other than lenghtwise
>> > duplex.
>> >
>> > Cheers
>> >
>> > Nigel
>> >
>> > "Steve Urbach" wrote:
>> >
>> >>
>> >> Weird!
>> >> Both my duplex capable printers use the terms:
>> >> My HP Deskjet:
>> >> "Flip on long edge" and "Flip on short edge"
>> >> The terms do not change when I change the print processor setting for
>> >> the printer from: "Winprint" to "hpzpplhn"
>> >>
>> >> My other printer is a Brother MFC8820DN
>> >>
>> >> Both print Portrait mode Long edge flip properly.
>> >> (sometimes refereed to as Long edge Binding)
>> >>
>> >>
>> >> On Fri, 16 Feb 2007 01:08:08 -0800, Saving
>> >> <Saving@discussions.microsoft.com> wrote:
>> >>
>> >> >Hi,
>> >> >I have an HP Officejet 6110 which is using the Vista built in driver
>> >> >(there
>> >> >is no driver from HP). I have the duplex unit attached but Vista
>> >> >refuses
>> >> >to
>> >> >allow me to print duplex in Portrait with the pages back to back.
>> >> >Instead it
>> >> >insists on printing "Flip up pages" i.e. the pages are head to toe so
>> >> >you
>> >> >read the first page and flip it lengthwise instead of widthwise.
>> >> >There
>> >> >is a
>> >> >setting "Flip Pages Up" which is supposed to control this but it has
>> >> >no
>> >> >effect. I have seen other people with different HP printers but the
>> >> >same
>> >> >problem (google). Apparently it does work correctly in landscape but
>> >> >I
>> >> >haven't tried that.
>> >> >I do try not to print things out often but when I do I use duplex so
>> >> >this is
>> >> >painful.
>> >> >Are there any plans to fix the driver or any workarounds (no manual
>> >> >duplex
>> >> >is not a workaround by the way!)
>> >> >
>> >> >Thanks in advance
>> >> >
>> >> >Saving
>> >>

>>
>>
>>



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  #22 (permalink)  
Old 04-05-2007
stephenoliver
 

Posts: n/a
Re: Duplex printing bug head to toe - HP printer

HP OfficeJet d155 with 2 trays and duplex unit.

Confirm that in Vista I am unable to select any form of duplexing - it
flags an error with automatic media type, but even setting that to a
manual media type I cannot select duplex.


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  #23 (permalink)  
Old 04-07-2007
talberry
 

Posts: n/a
Re: Duplex printing bug head to toe - HP printer

Hi Alan,

I too have the Officejet 7310 duplex printing prints second side upside
down - please send fix if you can.

Thank you in advance.

Tim


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  #24 (permalink)  
Old 04-10-2007
junecline
 

Posts: n/a
Re: Duplex printing bug head to toe - HP printer

'Alan Morris [MSFT Wrote:
> ;2678487']HP does have the fix and they are working to get the 20
> drivers that have
> the same issue onto Windows Update.
>
> In the meantime the HP driver developer who determined the issue told
> me I
> could hand out the fix
> mail me directly since I can't send the file using outlook.
>
> alanmo microsoft.com


I've been having the same problem with my hp 7310. Tried HP's tech
support, but did not have an answer for me. Can you please let me know
what the fix is for this problem?


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  #25 (permalink)  
Old 04-17-2007
hp_jafo
 

Posts: n/a
Re: Duplex printing bug head to toe - HP printer

I am in the same boat with my 7310xi. I just got done re-installing at
the request of HP support which was pointless. Allen, can you send me
the fixes as well?

junecline;2738240 Wrote:
> I've been having the same problem with my hp 7310. Tried HP's tech
> support, but did not have an answer for me. Can you please let me know
> what the fix is for this problem?



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  #26 (permalink)  
Old 04-17-2007
Alan Morris [MSFT]
 

Posts: n/a
Re: Duplex printing bug head to toe - HP printer
send me mail with the model of the device you need the driver for.

alanmo
microsoft.com

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"junecline" <junecline.2osy7n@DoNotSpam.com> wrote in message
news:junecline.2osy7n@DoNotSpam.com...
>
> 'Alan Morris [MSFT Wrote:
>> ;2678487']HP does have the fix and they are working to get the 20
>> drivers that have
>> the same issue onto Windows Update.
>>
>> In the meantime the HP driver developer who determined the issue told
>> me I
>> could hand out the fix
>> mail me directly since I can't send the file using outlook.
>>
>> alanmo microsoft.com

>
> I've been having the same problem with my hp 7310. Tried HP's tech
> support, but did not have an answer for me. Can you please let me know
> what the fix is for this problem?
>
>
> --
> junecline
> ------------------------------------------------------------------------
> junecline's Profile: http://forums.techarena.in/member.php?userid=24459
> View this thread: http://forums.techarena.in/showthread.php?t=684361
>
> http://forums.techarena.in
>



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  #27 (permalink)  
Old 04-17-2007
Alan Morris [MSFT]
 

Posts: n/a
Re: Duplex printing bug head to toe - HP printer
you will need to contact me directly

send me mail with the model of the device you need the driver for.

alanmo
microsoft.com

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"hp_jafo" <hp_jafo.2p6arc@DoNotSpam.com> wrote in message
news:hp_jafo.2p6arc@DoNotSpam.com...
>
> I am in the same boat with my 7310xi. I just got done re-installing at
> the request of HP support which was pointless. Allen, can you send me
> the fixes as well?
>
> junecline;2738240 Wrote:
>> I've been having the same problem with my hp 7310. Tried HP's tech
>> support, but did not have an answer for me. Can you please let me know
>> what the fix is for this problem?

>
>
> --
> hp_jafo
> ------------------------------------------------------------------------
> hp_jafo's Profile: http://forums.techarena.in/member.php?userid=24760
> View this thread: http://forums.techarena.in/showthread.php?t=684361
>
> http://forums.techarena.in
>



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  #28 (permalink)  
Old 04-30-2007
rubinls
 

Posts: n/a
Re: Duplex printing bug head to toe - HP printer

Alan, I also have a 7310, and i just got a new laptop that runs vista...
the 7310 works fine with our other computers that run on XP, but not
when I print from the new computer with Vista. Could you also send me
the fix? Thanks. I have tried to click on the link that you have
posted, but it keeps coming up as a dead link...


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  #29 (permalink)  
Old 04-30-2007
Alan Morris [MSFT]
 

Posts: n/a
Re: Duplex printing bug head to toe - HP printer
The link is to Microsoft KB articles.

take out the online portion of this email address.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"rubinls" <rubinls.2pvdjq@DoNotSpam.com> wrote in message
news:rubinls.2pvdjq@DoNotSpam.com...
>
> Alan, I also have a 7310, and i just got a new laptop that runs vista...
> the 7310 works fine with our other computers that run on XP, but not
> when I print from the new computer with Vista. Could you also send me
> the fix? Thanks. I have tried to click on the link that you have
> posted, but it keeps coming up as a dead link...
>
>
> --
> rubinls
> ------------------------------------------------------------------------
> rubinls's Profile: http://forums.techarena.in/member.php?userid=25209
> View this thread: http://forums.techarena.in/showthread.php?t=684361
>
> http://forums.techarena.in
>



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  #30 (permalink)  
Old 05-04-2007
thejavz
 

Posts: n/a
Re: Duplex printing bug head to toe - HP printer

Can you provide a driver for the HP Photosmart 7550? I'm having the
same issue with my duplex feasture.

-TheJavz


'Alan Morris [MSFT Wrote:
> ;2678487']HP does have the fix and they are working to get the 20
> drivers that have
> the same issue onto Windows Update.
>
> In the meantime the HP driver developer who determined the issue told
> me I
> could hand out the fix
> mail me directly since I can't send the file using outlook.
>
> alanmo microsoft.com



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