Scanned Fax page is garbled

I can scan just fine from the WFS tool. However, when I try to to scan a
page to fax it, the fax is unreadable ...even in my "preview".

Its not the scanner sicne I can scan just fine .

Check with your hardware mfg. to see if they have Vista compatible software
or drivers. I have an HP All-In-One 5510 with fax, and Vista does not
support it. Thus, everything else works fine in Vista, but, the fax, and HP
is not saying if, or when, they might have Vista compatible sw or drivers
for it.

Hope this helps.

Jan
MS MVP - Windows IE


"Doug" <Doug@discussions.microsoft.com> wrote in message
news:6EA2D244-0132-49DC-9E02-1D68C54AD7DF@microsoft.com...
>I can scan just fine from the WFS tool. However, when I try to to scan a
> page to fax it, the fax is unreadable ...even in my "preview".
>
> Its not the scanner sicne I can scan just fine .

If that was the case, I wouldn't be able to scan ...scanning works just fine.

As a workaround, I use the Epson scan utils to scan and then "print" to FAX
and that works fine ..

Its the scan module inside the FAX application, its doing at a too low of a
resolution.

"Jan Ilacqua [MVP]" wrote:

> Check with your hardware mfg. to see if they have Vista compatible software
> or drivers. I have an HP All-In-One 5510 with fax, and Vista does not
> support it. Thus, everything else works fine in Vista, but, the fax, and HP
> is not saying if, or when, they might have Vista compatible sw or drivers
> for it.
>
> Hope this helps.
>
> Jan
> MS MVP - Windows IE
>
>
> "Doug" <Doug@discussions.microsoft.com> wrote in message
> news:6EA2D244-0132-49DC-9E02-1D68C54AD7DF@microsoft.com...
> >I can scan just fine from the WFS tool. However, when I try to to scan a
> > page to fax it, the fax is unreadable ...even in my "preview".
> >
> > Its not the scanner sicne I can scan just fine .
>
>
>

"Doug" <Doug@discussions.microsoft.com> wrote in message
news:08A3C9EE-0DE8-41DA-B3AB-CBE50E9F7D06@microsoft.com...
> If that was the case, I wouldn't be able to scan ...scanning works just
> fine.
>
> As a workaround, I use the Epson scan utils to scan and then "print" to
> FAX
> and that works fine ..
>
> Its the scan module inside the FAX application, its doing at a too low of
> a
> resolution.

I see. Good luck in getting it resolved. I have a second desktop that I
can use for my Faxes, so it am not totally without fax capability, but, I
would like to be able to work from within Vista without having go around
about.

Jan
MS MVP - Windows IE

>
> "Jan Ilacqua [MVP]" wrote:
>
>> Check with your hardware mfg. to see if they have Vista compatible
>> software
>> or drivers. I have an HP All-In-One 5510 with fax, and Vista does not
>> support it. Thus, everything else works fine in Vista, but, the fax, and
>> HP
>> is not saying if, or when, they might have Vista compatible sw or drivers
>> for it.
>>
>> Hope this helps.
>>
>> Jan
>> MS MVP - Windows IE
>>
>>
>> "Doug" <Doug@discussions.microsoft.com> wrote in message
>> news:6EA2D244-0132-49DC-9E02-1D68C54AD7DF@microsoft.com...
>> >I can scan just fine from the WFS tool. However, when I try to to scan
>> >a
>> > page to fax it, the fax is unreadable ...even in my "preview".
>> >
>> > Its not the scanner sicne I can scan just fine .
>>
>>
>>