Cannot fax from Vista on a Small Business Server fax

Interesting...

I tried to connect to the SBS:
\\Servername
and now I get the message that I have no right to do that - and that I need
to contact a "Fax administrator" even though I have administrative rights.

"Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:

> I think you setup a new fax server..not a printer
> new fax
> Connect to fax server
> \\yoursbsservername
>
> try that
>
> Russ Valentine [MVP-Outlook] wrote:
> > Got it. I'll send this on the the developers to see if they have any
> > ideas. In the meantime, why don't you post this in an SBS group to see
> > if we can find anyone else who can reproduce this.
> > Never mind. I see you already did. All quiet from that front, I see.
>

But this is Vista. Are you running as an administrator?
--
Russ Valentine
[MVP-Outlook]
"Roland" <Roland@discussions.microsoft.com> wrote in message
news:E7D29621-8FAB-4651-B1E9-4C765B63D874@microsoft.com...
> Interesting...
>
> I tried to connect to the SBS:
> \\Servername
> and now I get the message that I have no right to do that - and that I
> need
> to contact a "Fax administrator" even though I have administrative rights.
>
> "Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:
>
>> I think you setup a new fax server..not a printer
>> new fax
>> Connect to fax server
>> \\yoursbsservername
>>
>> try that
>>
>> Russ Valentine [MVP-Outlook] wrote:
>> > Got it. I'll send this on the the developers to see if they have any
>> > ideas. In the meantime, why don't you post this in an SBS group to see
>> > if we can find anyone else who can reproduce this.
>> > Never mind. I see you already did. All quiet from that front, I see.
>>

Yes, I belong to the Domain group "Administrators"

"Russ Valentine [MVP-Outlook]" wrote:

> But this is Vista. Are you running as an administrator?
> --
> Russ Valentine
> [MVP-Outlook]
> "Roland" <Roland@discussions.microsoft.com> wrote in message
> news:E7D29621-8FAB-4651-B1E9-4C765B63D874@microsoft.com...
> > Interesting...
> >
> > I tried to connect to the SBS:
> > \\Servername
> > and now I get the message that I have no right to do that - and that I
> > need
> > to contact a "Fax administrator" even though I have administrative rights.
> >
> > "Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:
> >
> >> I think you setup a new fax server..not a printer
> >> new fax
> >> Connect to fax server
> >> \\yoursbsservername
> >>
> >> try that
> >>
> >> Russ Valentine [MVP-Outlook] wrote:
> >> > Got it. I'll send this on the the developers to see if they have any
> >> > ideas. In the meantime, why don't you post this in an SBS group to see
> >> > if we can find anyone else who can reproduce this.
> >> > Never mind. I see you already did. All quiet from that front, I see.
> >>
>

I kept trying to connect to the server, and at one point it accepted!!

It seems to be that there were some network problems, but this seems strange
to me since everything else including Remote Desktop to the server worked.

So, Susan's idea works, however the whole process is not straightforward and
inconsistent and I think that Microsoft did not do the best job here...

Thanks for your help!!

"Roland" wrote:

> Yes, I belong to the Domain group "Administrators"
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
> > But this is Vista. Are you running as an administrator?
> > --
> > Russ Valentine
> > [MVP-Outlook]
> > "Roland" <Roland@discussions.microsoft.com> wrote in message
> > news:E7D29621-8FAB-4651-B1E9-4C765B63D874@microsoft.com...
> > > Interesting...
> > >
> > > I tried to connect to the SBS:
> > > \\Servername
> > > and now I get the message that I have no right to do that - and that I
> > > need
> > > to contact a "Fax administrator" even though I have administrative rights.
> > >
> > > "Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:
> > >
> > >> I think you setup a new fax server..not a printer
> > >> new fax
> > >> Connect to fax server
> > >> \\yoursbsservername
> > >>
> > >> try that
> > >>
> > >> Russ Valentine [MVP-Outlook] wrote:
> > >> > Got it. I'll send this on the the developers to see if they have any
> > >> > ideas. In the meantime, why don't you post this in an SBS group to see
> > >> > if we can find anyone else who can reproduce this.
> > >> > Never mind. I see you already did. All quiet from that front, I see.
> > >>
> >

That's not what I asked. This is Vista, not XP. You are not running as an
administrator just because you belong to an administrator group. Launch the
Fax program as an administrator (R click the icon).
--
Russ Valentine
[MVP-Outlook]
"Roland" <Roland@discussions.microsoft.com> wrote in message
news:C6A654E7-18E3-4C0D-AA5E-16E8FEE18402@microsoft.com...
> Yes, I belong to the Domain group "Administrators"
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> But this is Vista. Are you running as an administrator?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Roland" <Roland@discussions.microsoft.com> wrote in message
>> news:E7D29621-8FAB-4651-B1E9-4C765B63D874@microsoft.com...
>> > Interesting...
>> >
>> > I tried to connect to the SBS:
>> > \\Servername
>> > and now I get the message that I have no right to do that - and that I
>> > need
>> > to contact a "Fax administrator" even though I have administrative
>> > rights.
>> >
>> > "Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:
>> >
>> >> I think you setup a new fax server..not a printer
>> >> new fax
>> >> Connect to fax server
>> >> \\yoursbsservername
>> >>
>> >> try that
>> >>
>> >> Russ Valentine [MVP-Outlook] wrote:
>> >> > Got it. I'll send this on the the developers to see if they have any
>> >> > ideas. In the meantime, why don't you post this in an SBS group to
>> >> > see
>> >> > if we can find anyone else who can reproduce this.
>> >> > Never mind. I see you already did. All quiet from that front, I see.
>> >>
>>

I also did what you asked - start the Fax wizard specifically as
"Administrator".
Same result.
However, see my earlier post - I managed to solve the problem more or less
by accident.

Thanks for your help!
Roland

"Russ Valentine [MVP-Outlook]" wrote:

> That's not what I asked. This is Vista, not XP. You are not running as an
> administrator just because you belong to an administrator group. Launch the
> Fax program as an administrator (R click the icon).
> --
> Russ Valentine
> [MVP-Outlook]
> "Roland" <Roland@discussions.microsoft.com> wrote in message
> news:C6A654E7-18E3-4C0D-AA5E-16E8FEE18402@microsoft.com...
> > Yes, I belong to the Domain group "Administrators"
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> But this is Vista. Are you running as an administrator?
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Roland" <Roland@discussions.microsoft.com> wrote in message
> >> news:E7D29621-8FAB-4651-B1E9-4C765B63D874@microsoft.com...
> >> > Interesting...
> >> >
> >> > I tried to connect to the SBS:
> >> > \\Servername
> >> > and now I get the message that I have no right to do that - and that I
> >> > need
> >> > to contact a "Fax administrator" even though I have administrative
> >> > rights.
> >> >
> >> > "Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:
> >> >
> >> >> I think you setup a new fax server..not a printer
> >> >> new fax
> >> >> Connect to fax server
> >> >> \\yoursbsservername
> >> >>
> >> >> try that
> >> >>
> >> >> Russ Valentine [MVP-Outlook] wrote:
> >> >> > Got it. I'll send this on the the developers to see if they have any
> >> >> > ideas. In the meantime, why don't you post this in an SBS group to
> >> >> > see
> >> >> > if we can find anyone else who can reproduce this.
> >> >> > Never mind. I see you already did. All quiet from that front, I see.
> >> >>
> >>
>

Here is what the fax developers recommended: use \\servername in the text
box for remote server. That should work. No need to put the trailing “\fax�.
How did you get around the lack of rights problem? Did you get the same
error message even when you ran as an administrator? What was the exact
content of the error message?
--
Russ Valentine
[MVP-Outlook]
"Roland" <Roland@discussions.microsoft.com> wrote in message
news:FB97902D-6165-4DA0-9F41-8521A4AC2C71@microsoft.com...
>I also did what you asked - start the Fax wizard specifically as
> "Administrator".
> Same result.
> However, see my earlier post - I managed to solve the problem more or less
> by accident.
>
> Thanks for your help!
> Roland
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> That's not what I asked. This is Vista, not XP. You are not running as an
>> administrator just because you belong to an administrator group. Launch
>> the
>> Fax program as an administrator (R click the icon).
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Roland" <Roland@discussions.microsoft.com> wrote in message
>> news:C6A654E7-18E3-4C0D-AA5E-16E8FEE18402@microsoft.com...
>> > Yes, I belong to the Domain group "Administrators"
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> But this is Vista. Are you running as an administrator?
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Roland" <Roland@discussions.microsoft.com> wrote in message
>> >> news:E7D29621-8FAB-4651-B1E9-4C765B63D874@microsoft.com...
>> >> > Interesting...
>> >> >
>> >> > I tried to connect to the SBS:
>> >> > \\Servername
>> >> > and now I get the message that I have no right to do that - and that
>> >> > I
>> >> > need
>> >> > to contact a "Fax administrator" even though I have administrative
>> >> > rights.
>> >> >
>> >> > "Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:
>> >> >
>> >> >> I think you setup a new fax server..not a printer
>> >> >> new fax
>> >> >> Connect to fax server
>> >> >> \\yoursbsservername
>> >> >>
>> >> >> try that
>> >> >>
>> >> >> Russ Valentine [MVP-Outlook] wrote:
>> >> >> > Got it. I'll send this on the the developers to see if they have
>> >> >> > any
>> >> >> > ideas. In the meantime, why don't you post this in an SBS group
>> >> >> > to
>> >> >> > see
>> >> >> > if we can find anyone else who can reproduce this.
>> >> >> > Never mind. I see you already did. All quiet from that front, I
>> >> >> > see.
>> >> >>
>> >>
>>

hi

i am currently testing vista rc1 build 5600. i am trying to connect the
windows fax & scan to SBS2000 fax server and i get connection error in the
fax account status.

my XP fax is working fine connecting to the same fax server.

any idea on how to solve my problem

"Roland" wrote:

> We are currently upgrading to Vista (final release).
> Our SBS 2003 has a Fax server installed. The fax server is published in the
> directory.
>
> Somehow, Vista does not recognize this fax server. As soon as we try to
> connect to the SBS fax server, Vista starts some new "Windows Fax and Scan".
> However, we are not able to connect to SBS fax from this "Windows Fax and
> Scan".
>
> Any idea, how to send faxes from Vista using a SBS fax?
>
> Thanks
>

I had same problem, and there are no specific posts in the KB... been messing
with it off and on for more than a week now and happened to stumble on this.
I'm normally a fan of MS products but this just seems like sloppy coding...
what is the point of UNC if it's not used consistently? Just didn't want you
all to think this fellow was the only one having the problem...


"Russ Valentine [MVP-Outlook]" wrote:

> Here is what the fax developers recommended: use \\servername in the text
> box for remote server. That should work. No need to put the trailing “\fax�.
> How did you get around the lack of rights problem? Did you get the same
> error message even when you ran as an administrator? What was the exact
> content of the error message?
> --
> Russ Valentine
> [MVP-Outlook]
> "Roland" <Roland@discussions.microsoft.com> wrote in message
> news:FB97902D-6165-4DA0-9F41-8521A4AC2C71@microsoft.com...
> >I also did what you asked - start the Fax wizard specifically as
> > "Administrator".
> > Same result.
> > However, see my earlier post - I managed to solve the problem more or less
> > by accident.
> >
> > Thanks for your help!
> > Roland
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> That's not what I asked. This is Vista, not XP. You are not running as an
> >> administrator just because you belong to an administrator group. Launch
> >> the
> >> Fax program as an administrator (R click the icon).
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Roland" <Roland@discussions.microsoft.com> wrote in message
> >> news:C6A654E7-18E3-4C0D-AA5E-16E8FEE18402@microsoft.com...
> >> > Yes, I belong to the Domain group "Administrators"
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> But this is Vista. Are you running as an administrator?
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "Roland" <Roland@discussions.microsoft.com> wrote in message
> >> >> news:E7D29621-8FAB-4651-B1E9-4C765B63D874@microsoft.com...
> >> >> > Interesting...
> >> >> >
> >> >> > I tried to connect to the SBS:
> >> >> > \\Servername
> >> >> > and now I get the message that I have no right to do that - and that
> >> >> > I
> >> >> > need
> >> >> > to contact a "Fax administrator" even though I have administrative
> >> >> > rights.
> >> >> >
> >> >> > "Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:
> >> >> >
> >> >> >> I think you setup a new fax server..not a printer
> >> >> >> new fax
> >> >> >> Connect to fax server
> >> >> >> \\yoursbsservername
> >> >> >>
> >> >> >> try that
> >> >> >>
> >> >> >> Russ Valentine [MVP-Outlook] wrote:
> >> >> >> > Got it. I'll send this on the the developers to see if they have
> >> >> >> > any
> >> >> >> > ideas. In the meantime, why don't you post this in an SBS group
> >> >> >> > to
> >> >> >> > see
> >> >> >> > if we can find anyone else who can reproduce this.
> >> >> >> > Never mind. I see you already did. All quiet from that front, I
> >> >> >> > see.
> >> >> >>
> >> >>
> >>
>

One more issue: even though I have "configured" the fax on vista, it still
hits me with a windows fax and scan prompt to "first create a fax account"...
the server fax is already there, and it won't let me add another, and it
won't let me add a local, because i don't have a local modem installed...
very annoying to have to click ok each time. Suggestions?

"Russ Valentine [MVP-Outlook]" wrote:

> Here is what the fax developers recommended: use \\servername in the text
> box for remote server. That should work. No need to put the trailing “\fax�.
> How did you get around the lack of rights problem? Did you get the same
> error message even when you ran as an administrator? What was the exact
> content of the error message?
> --
> Russ Valentine
> [MVP-Outlook]
> "Roland" <Roland@discussions.microsoft.com> wrote in message
> news:FB97902D-6165-4DA0-9F41-8521A4AC2C71@microsoft.com...
> >I also did what you asked - start the Fax wizard specifically as
> > "Administrator".
> > Same result.
> > However, see my earlier post - I managed to solve the problem more or less
> > by accident.
> >
> > Thanks for your help!
> > Roland
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> That's not what I asked. This is Vista, not XP. You are not running as an
> >> administrator just because you belong to an administrator group. Launch
> >> the
> >> Fax program as an administrator (R click the icon).
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Roland" <Roland@discussions.microsoft.com> wrote in message
> >> news:C6A654E7-18E3-4C0D-AA5E-16E8FEE18402@microsoft.com...
> >> > Yes, I belong to the Domain group "Administrators"
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> But this is Vista. Are you running as an administrator?
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "Roland" <Roland@discussions.microsoft.com> wrote in message
> >> >> news:E7D29621-8FAB-4651-B1E9-4C765B63D874@microsoft.com...
> >> >> > Interesting...
> >> >> >
> >> >> > I tried to connect to the SBS:
> >> >> > \\Servername
> >> >> > and now I get the message that I have no right to do that - and that
> >> >> > I
> >> >> > need
> >> >> > to contact a "Fax administrator" even though I have administrative
> >> >> > rights.
> >> >> >
> >> >> > "Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:
> >> >> >
> >> >> >> I think you setup a new fax server..not a printer
> >> >> >> new fax
> >> >> >> Connect to fax server
> >> >> >> \\yoursbsservername
> >> >> >>
> >> >> >> try that
> >> >> >>
> >> >> >> Russ Valentine [MVP-Outlook] wrote:
> >> >> >> > Got it. I'll send this on the the developers to see if they have
> >> >> >> > any
> >> >> >> > ideas. In the meantime, why don't you post this in an SBS group
> >> >> >> > to
> >> >> >> > see
> >> >> >> > if we can find anyone else who can reproduce this.
> >> >> >> > Never mind. I see you already did. All quiet from that front, I
> >> >> >> > see.
> >> >> >>
> >> >>
> >>
>