Unable to Print or Print Preview from IE7 on Vista Home Premium

I've been struggling with this for some time now.

The computer is a Toshiba laptop with Vista Home Premium. It prints to the
USB connected Brother printer with no problem from Word, Excel, Firefox, etc.
However, it is unable to print HTML documents from either IE7 or Outlook
(plain text emails in Outlook do print fine)

There is no response when I select "Print" in IE7. No error, no document
spooled to the printer. This is consistent no matter which printer I select
as the default printer. When I select "Print Preview", the print preview
window opens, but no document is displayed.

I have:
- installed an updated, Vista compatible driver for the primary printer
- installed all available updates for IE
- changed Outlook to display messages as plain text - which is a work-around
only
- disabled UAC
- disabled "Protected Mode" in IE
- Run IE as administrator

So far, nothing has fixed the problem. Has anyone else encountered this? I'm
seeing a lot of printing problems with Vista, but very few that don't spool a
document or display an error.

Hi Poppy,

I am having the same problem and it is very frustrating, I have an HP
printer and HP blames Microsoft, I contacted Microsoft but they said I have
to either pay the fee for them to tell me what's wrong or I can go to my
computer manufacturer and ask them for help, either way there is NO help
anywhere, no one seems to know how to fix this..I have spent almost 2 hours
looking for an answer in the Windows Vista Community postings but no one has
posted how to fix this problem..sorry I'm just extremely frustrated.

"Poppy" wrote:

> I've been struggling with this for some time now.
>
> The computer is a Toshiba laptop with Vista Home Premium. It prints to the
> USB connected Brother printer with no problem from Word, Excel, Firefox, etc.
> However, it is unable to print HTML documents from either IE7 or Outlook
> (plain text emails in Outlook do print fine)
>
> There is no response when I select "Print" in IE7. No error, no document
> spooled to the printer. This is consistent no matter which printer I select
> as the default printer. When I select "Print Preview", the print preview
> window opens, but no document is displayed.
>
> I have:
> - installed an updated, Vista compatible driver for the primary printer
> - installed all available updates for IE
> - changed Outlook to display messages as plain text - which is a work-around
> only
> - disabled UAC
> - disabled "Protected Mode" in IE
> - Run IE as administrator
>
> So far, nothing has fixed the problem. Has anyone else encountered this? I'm
> seeing a lot of printing problems with Vista, but very few that don't spool a
> document or display an error.
>
>
>

On Jan 24, 9:11 pm, VegasDood <VegasD...@discussions.microsoft.com>
wrote:
> Hi Poppy,
>
> I am having the same problem and it is very frustrating, I have an HP
> printer and HP blames Microsoft, I contacted Microsoft but they said I have
> to either pay the fee for them to tell me what's wrong or I can go to my
> computer manufacturer and ask them for help, either way there is NO help
> anywhere, no one seems to know how to fix this..I have spent almost 2 hours
> looking for an answer in the WindowsVistaCommunity postings but no one has
> posted how to fix this problem..sorry I'm just extremely frustrated.
>
> "Poppy" wrote:
> > I've been struggling with this for some time now.
>
> > The computer is a Toshiba laptop withVistaHome Premium. It prints to the
> > USB connected Brother printer with no problem from Word, Excel, Firefox, etc.
> > However, it is unable toprintHTML documents from eitherIE7or Outlook
> > (plain text emails in Outlook doprintfine)
>
> > There is no response when I select "Print" inIE7. No error, no document
> > spooled to the printer. This is consistent no matter which printer I select
> > as the default printer. When I select "PrintPreview", theprintpreview
> > window opens, but no document is displayed.
>
> > I have:
> > - installed an updated,Vistacompatible driver for the primary printer
> > - installed all available updates for IE
> > - changed Outlook to display messages as plain text - which is a work-around
> > only
> > - disabled UAC
> > - disabled "Protected Mode" in IE
> > - Run IE as administrator
>
> > So far, nothing has fixed the problem. Has anyone else encountered this? I'm
> > seeing a lot of printing problems withVista, but very few that don't spool a
> > document or display an error.

Yes, I have a new HP dv6404 laptop running Vista and IE7 and when I
print from IE7 I get the following error message:

Line: 14

Char: 1

Error: Library not registered

Code: 0

URL: res://ieframe.dll/preview.dlg

(when I click on "yes" or "no" at the prompt, the error messages
changer slightly from Line: 14 to Line: 439)

I have switched to Firefox because I have tried all the fixes on the
net without resolving the problem. There is no way to reinstall IE7 on
Vista, no standalone IE7 software to install over the broken IE7 and
no way to uninstall IE7 from Vista that I have found.

What a way to run a multi-billion dollar company by using customers as
the beta tester guinea pigs until enough people complain and they
develop a patch! Now their are alternatives and so they had better
start making more robust and bug-free software or they won't be around
in a decade.

[BruceH]

I had this problem for a long time (almost a year I guess - gave up eventaully). After a recent rebuild I did some more searching and found a solution: did you by chance move the location of your FAVORITES folder?

I moved the Favorites folder to my data drive. Apparently IE7 in protected mode runs in a limited security mode and windows does not automatically set the sharing security properly when this folder is moved.
(Which is why the protected mode diable fix works)

I had to go to my Favorites folder. Right click on Properties then go to the Security tab. Make sure that your user ID has full control marked. (Mine did not when I checked).

As soon as I set myself for Full Control, IE7 started printing again (on second attempt)

Hope this is helpfull to other.

[MKM]

Assuming you're running Vista... this is what worked for me when I experienced the same problem. Right click on the Internet Explorer icon on the desktop, then click on properties, then click the shortcuts tab, then choose the advanced tab (in the lower right corner) and then check "Run as Admisinstrator" box and click OK. This solved my problem - hope it works for you!

I can not make changes in that box to check "Run as Admisinstrator" as the
box is greyed out. I tried signed in as Administrator and user and can not
make changes in either. I will attempt to make a new shortcut from the .exe
file and see if I can make the changes.
My problems started when I did MS update KB929547 and Update to AVG free 8.0
The KB929547 was required by AVG to install the update.


"MKM" wrote:

>
> Assuming you're running Vista... this is what worked for me when I
> experienced the same problem. Right click on the Internet Explorer icon
> on the desktop, then click on properties, then click the shortcuts tab,
> then choose the advanced tab (in the lower right corner) and then check
> "Run as Admisinstrator" box and click OK. This solved my problem - hope
> it works for you!
>
>
> --
> MKM
> Posted via http://www.vistaheads.com
>
>

See following post

Re: Internet Explorer 7 Does Not Allow Printing


On Mon, 12 May 2008 06:02:00 -0700, Tony Zamboni
<TonyZamboni@discussions.microsoft.com> wrote:

>I can not make changes in that box to check "Run as Admisinstrator" as the
>box is greyed out. I tried signed in as Administrator and user and can not
>make changes in either. I will attempt to make a new shortcut from the .exe
>file and see if I can make the changes.
>My problems started when I did MS update KB929547 and Update to AVG free 8.0
>The KB929547 was required by AVG to install the update.
>
>
>"MKM" wrote:
>
>>
>> Assuming you're running Vista... this is what worked for me when I
>> experienced the same problem. Right click on the Internet Explorer icon
>> on the desktop, then click on properties, then click the shortcuts tab,
>> then choose the advanced tab (in the lower right corner) and then check
>> "Run as Admisinstrator" box and click OK. This solved my problem - hope
>> it works for you!
>>
>>
>> --
>> MKM
>> Posted via http://www.vistaheads.com
>>
>>
________________


Mate
Shipmate@circassia.com

[MKM]

I don't know why that area (Run as Administrator) would be greyed out for you. Sorry that my fix didn't work for you. I don't know if this next tip will help you but it's worth a try... Try making your user account in IE7 have full control. See the following link for information about User Account Control permissions: Understanding and Configuring User Account Control in Windows Vista.

Running as administrator turns off the protected mode which might work for
printing but which does nothing good for security.

It is a great shame that Microsoft does give a **** for consumers that have
this problem, of which there are many.


"MKM" <MKM.39bt8c@no-mx.forums.vistaheads.com> wrote in message
news:MKM.39bt8c@no-mx.forums.vistaheads.com...
>
> I don't know why that area (Run as Administrator) would be greyed out
> for you. Sorry that my fix didn't work for you. I don't know if this
> next tip will help you but it's worth a try... Try making your user
> account in IE7 have full control. See the following link for
> information about User Account Control permissions: 'Understanding and
> Configuring User Account Control in Windows Vista'
> (http://technet.microsoft.com/en-us/w...06025.aspx#ECG).
>
>
> --
> MKM
> Posted via http://www.vistaheads.com
>