In article <C490CA78-BCB9-4EC5-9C27-209606D34BDC@microsoft.com>, KTinTC
> HP Photosmart C5180 All-In-One Printer. *
Are you using the driver that may be in the box with VISTA or are you
using the HP Full Software for VISTA and that printer that you can
download from their support site:
HP Photosmart Full Feature Software and Drivers 03-2007
080.001.225.000 - 159.05M
It is not uncommon to find that certain features of a printer do not
work when the "out of the box" drivers in VISTA as it was released to
manufacture but that they are supported when HP comes out with a full
Note also the updates and fixes on that download page.
If you are not using the HP Full Software from the website (the CD with
it might only have XP drivers) then unplug the USB cable from the
printer to the PC and uninstall in Remove Programs all the references
you may find to HP and that printer. Then reboot.
Then go ahead and install the HP software package and DO NOT CONNECT
the printer to the PC until the installation software tells you to or
you finish installation.
Then the printer should be recognized and set up with the HP software.
Let us know the position you are in now and how you get on.