You have missed my whole point. I have solved my problem. I am just trying
to tell others how I did it even though the printers are different. It
sometimes helps in solving problems if the blinders are taken off and
realize that there may be more than one factor. Again, I was just trying to
help by offering the solution that I found. If she hasn't done it already,
DeAnn should go to
www.HP.com and download a new driver for her printer that
is compatible with VISTA.
"huwyngr" <Hugh_Wyn_Griffith@simpilot.net> wrote in message
news:VA.0000053d.002f2313@unspam.tampabay.rr.com.. .
> You've lost me -- this thread is about a problem with an HP Printer and
> now you say you have a Canon MFP. I can't help you with Canon and I'd
> rather not in this HP thread so I suggest you post a new message rather
> than joining an existing thread about a different printer.
>
> However do try disconnecting your printer from the PC, uninstalling all
> the Canon software and deleting the icon for it in the Printers and in
> the Scanners folder if there and rebooting the PC.
>
> Then install the Canon software and do not connect the printer until it
> tells you to or you reach Finish. That might do it although depending
> on your version of VISTA the scanner may give problems.
>