In article <6E816CD0-296E-4869-8453-80F92E94E89B@microsoft.com>, Bill wrote:
> *I've looked through the manual and there's*
> nothing there to tell me how to do a maintenance cycle and unfortunately,*
> since I'm using Vista, I'm not able to load the software that came with the*
That last would mean that you are using the VISTA in the box driver and these
are often far from fully functioned. In my experience the maintenace feature
is usually a TAB or another choice in the Printer Properties (right mouse
click on the icon in Start / Settings / Printers and select properties but it
may not be there.
On the fully featured setup for my PS 8250 it is in Properties / General /
Printing Prefferences (a button at the bottom of the general tab) / Services
where it says Service this device and then gives you a list of things you can
do from Aligning to cleaning to print a diagnostic page and so on.
If this is not available with the driver you have have you tried installing an
earlier version using Compatibility mode set to that version of Windows?
Try using the XP full software at:
Make sure you download it to your PC and know where it is located -- do not
Run it from the HP website; Save it.
Use Compatibility mode set to XP with SP2 and use Run as Administrator to
install it and then apply all the updates listed on that page, downloading
each one and running it as above.
Do this after unplugging the USB printer cable from the PC and uninstalling
all traces of the printer that there may be in the Uninstall Programs or in
the Printers folder mentioned above. Then reboot and do not plug the printer
cable in until the installation either tells you to or the installation is
If you don't know how to do Compatibility mode and Run as Administrator,