Cari
I removed the 3 virtual printers yesterday, however the Family Tree Maker
Printer reappeared once I started the application. A few instances of
spooler failure but most of the time was OK and I was able to use my new
canon ip2500 printer that I installed on Tuesday. NB The spooler issues go
back to March and that is when I tried to install the new Dell Vista
drivers. There are references to the Dell printers in the registry and Vista
tries to start a Dell program (dlbkmgr.exe) from a folder in program files
which no longer exists. I found this after running HiJackThis.
This morning (Friday) I had continual spooler fails, I had to regularly
restart the spooler manually using Services. The FTM printer was there still
but sometime the printer folder was empty and info only re-appeared when I
restarted the spooler which then died. Unable to delete the FTM printer as
it requires spooler to be running to do it, catch-22.
I shut the machine down as I was going out and when I started it again 2
hours later so far no spooler errors! I have deleted the FTM printer and
this worked, I now have just 2 printers showing the canon and an HP DeskJet
840C/841C/842C/843C which is at my house in France so is not connected.
I would also add that on some occasions over the 2 weeks my PC has not
started correctly, it stops after logging on requiring a reboot and safe
mode option. Most cases I opted for full start except that last week it
would not start at all and I had to do a system restore which seems to have
solved this problem.
Any ideas please, sorry to be a trial.
Peter
"Cari (MS-MVP)" <NewsGroups@coribright.com> wrote in message
news:OF5Cu9CDIHA.3712@TK2MSFTNGP02.phx.gbl...
> Check for updates for Acrobat with Adobe, if none of them, uninstall
> Acrobat and reinstall. Same with Family Tree Maker Printer. If you don't
> use the XPS Document writer, disable (or delete) it. Keep trying until
> you find the 'bad' printer.
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "Westperson" <westpeople2006@btinternet.com> wrote in message
> news:7030E9C0-DBB8-4771-A8B0-A156CC25E46E@microsoft.com...
>> Cari
>>
>> I have 3 printers that I assume are virtual.
>> ADOBE PDF, Family Tree Maker Printer and Microsoft XPS Document writer.
>> Is one of these the problem and how do I resolve the problem?
>>
>> Peter
>>
>> "Cari (MS-MVP)" <NewsGroups@coribright.com> wrote in message
>> news:%23fBJR0qCIHA.5712@TK2MSFTNGP05.phx.gbl...
>>> Do you have any other 'virtual' printers on the PC?
>>> --
>>> Cari (MS-MVP)
>>> Windows Technologies - Printing & Imaging
>>> http://www.coribright.com/windows
>>>
>>> "Westperson" <westpeople2006@btinternet.com> wrote in message
>>> news
7FD4411-493D-4AF9-89FB-DF7146A11FD1@microsoft.com...
>>>> Hi,
>>>> I too have this problem, it seems to started back in March when I tried
>>>> to
>>>> install the VISTA drivers my DELL 920 and 922 all in one printers.
>>>>
>>>> I have removed them and also run the DELL cleanup utility but the
>>>> spooler
>>>> dies occasionally. I have run Windows defender full check and full
>>>> virus scan, all come up clean.
>>>>
>>>> Today I installed a new Canon ip2500 printer which is working fine so
>>>> far
>>>> although I did have to restart the spooler 3 times during the
>>>> installation.
>>>>
>>>> Regards,
>>>>
>>>> Peter West UK
>>>>
>>>> "Cari (MS-MVP)" <NewsGroups@coribright.com> wrote in message
>>>> news:ejZuX9dCIHA.748@TK2MSFTNGP04.phx.gbl...
>>>>> Make and model of printer?
>>>>> --
>>>>> Cari (MS-MVP)
>>>>> Windows Technologies - Printing & Imaging
>>>>> http://www.coribright.com/windows
>>>>>
>>>>> "Jason" <Jason @discussions.microsoft.com> wrote in message
>>>>> news:2E6B29ED-8597-4325-9E5B-0F46BD796FD6@microsoft.com...
>>>>>>I have tried just about everything that i know to fix this problem.
>>>>>>Yet I
>>>>>> still cannot print to my network printer. I had been able to
>>>>>> previously.
>>>>>> Here are the problem details:
>>>>>> Problem signature:
>>>>>> Problem Event Name: APPCRASH
>>>>>> Application Name: spoolsv.exe
>>>>>> Application Version: 6.0.6000.16386
>>>>>> Application Timestamp: 4549b734
>>>>>> Fault Module Name: StackHash_b96e
>>>>>> Fault Module Version: 6.0.6000.16386
>>>>>> Fault Module Timestamp: 4549bdc9
>>>>>> Exception Code: c0000374
>>>>>> Exception Offset: 000af1c9
>>>>>> OS Version: 6.0.6000.2.0.0.768.3
>>>>>> Locale ID: 1033
>>>>>> Additional Information 1: b96e
>>>>>> Additional Information 2: 438eb0dac54b4c5ef53871db589f1f53
>>>>>> Additional Information 3: 652b
>>>>>> Additional Information 4: 77f0f489268055e2de68a0741a77f15b
>>>>>>
>>>>>> Read our privacy statement:
>>>>>> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>>>>>>
>>>>>>
>>>>>> If you have any ideas to fix this problem it would be greatly
>>>>>> appreciated.
>>>>>>
>>>>>
>>>>
>>>
>>
>
Linear Mode
