Re: Spooler failure
Tom, Thanks for your response. It worked great, but I didn't find any
infection. But everything works now. Thanks again.
"Tom ferguson" wrote:
> The message suggests to me that there might be a malware infection
> (Trojan, virus, @co). I would delete the printer driver, restart the
> machine and do a thorough spyware and virus check. |9Windows Defender,
> Avast or Nod32 or the like). Then I would reinstall the driver and try
> MSMVP 1998-2007
> "aldon" <email@example.com> wrote in message
> >I have a Dell computer with Vista and a HP printer laser jet 1020.
> > both have been working perfectly since Feb 2007. But, now I can't
> > print
> > anything and I keep getting the message "Spooler Subsystem App was
> > closed.
> > Data Execution Prevention has closed the Spooler Subsystem App." I
> > followed
> > all the instructions and tried everything, but nothing works.
> > I restart the spooler and before I can try to print, it stops again.
> > I
> > tried the add a printer and got the message Windows can't open Add
> > Printer.
> > The local spooler service is not running. Please restart the spooler
> > or
> > restart the machine. I did that and nothing. Can someone help,
> > please?
> > --
> > Aldon