Dell Photo AIO printer 924 doesn't work in Vista-Why?

Please help me! I've installed the driver and checked the firewall settings
and I keep getting the message that I can't print because the computer and
printer are not "communicating". What do I do?

stall and re-install I get the same issues with my lexmark z816. Cannot
get answers from lexmark or this forum. Computer recognizes the usb
printer and installs the drivers to usb001 virtual port, but cannot
communicate to print.


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solidrock

Even with updated drivers from Lexmark?
http://www.lexmark.com/lexmark/seque...9_0_en,00.html

You are installing the software BEFORE connecting the printer to the PC
aren't you?
http://www.coribright.com/windows/Article_One.htm

Did you try another USB port? Or changing the cable? Even try on a
friend's PC?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"solidrock" <solidrock.2wvex2@no-mx.forums.net> wrote in message
news:solidrock.2wvex2@no-mx.forums.net...
>
> stall and re-install I get the same issues with my lexmark z816. Cannot
> get answers from lexmark or this forum. Computer recognizes the usb
> printer and installs the drivers to usb001 virtual port, but cannot
> communicate to print.
>
>
> --
> solidrock

I have tried both ways, running lexmarks exe file which then prompts a
usb connection, and then uninstalling and going with a usb insert
install. both ways come up with a communication error. changed cables,
changed usb ports, but if I connect either of my laptops to the printer
I have no issues. I turned off my firewall just to make sure, and I
just discovered an "active armor" firewall that is running and at the
moment I cannot find a way to turn it off, but I don't think that will
fix the problem.







Cari \(MS-MVP\);452221 Wrote:
> Even with updated drivers from Lexmark?
> 'Windows Vista -- Lexmark United States'
> (http://www.lexmark.com/lexmark/seque...9_0_en,00.html)
>
> You are installing the software BEFORE connecting the printer to the PC
> aren't you?
> 'Article One' (http://www.coribright.com/windows/Article_One.htm)
>
> Did you try another USB port? Or changing the cable? Even try on a
> friend's PC?
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> 'Welcome' (http://www.coribright.com/windows)
>
> "solidrock" <solidrock.2wvex2@xxxxxx-mx.forums.net> wrote in message
> news:solidrock.2wvex2@xxxxxx-mx.forums.net...


--
solidrock