I seem to have solved the problem on this... It took a number of
variations and tries to get it right, but it seems to have solved the
problem, so here are the suggested steps...
1 Download and use Dell's removal tool to remove the printer driver
and All-In-One (AIO) software for your printer. An unintended
consequence for me was tha the Dell Quickstart program was also
removed. The utility is posted with available downloads for your
printer on http://support.dell.com
. The utility will be labeled "Dell
2 If you found that Quickstart was removed, along with your AIO driver/
software, and you want Quickstart back, the search Dell's website and
find the Quickstart program and download and install that. Note that
if you don't want to use Quickstart, you can just disable it from
automatically starting in Windows, and you won't get annoying messages
that the program cannot be found.
4 Download and install the latest version of the printer driver, and
also the AIO software for your particular printer. Even though I am
working from my wireless laptop, I specified an installation with an
ethernet cable, since my printer is hooked to my wireless modem.
Hint.... Locate your printer service tag number (located on your
printer) prior to starting the search for the software mentioned
above. My particular printer had the updated driver/AIO software
easily available through the Service Tag number.