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Cannot open Fax Settings to configure Fax Device

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  #1 (permalink)  
Old 08-29-2007
Jan-André Tiedemann
 

Posts: n/a
Cannot open Fax Settings to configure Fax Device
Hi,

i have following Problem.
After i started Windows Fax and Scan under my Vista Ultimate x64 Version i
wanted to configure my FAX Modem.
But the Problem is that when i click Tools--->Fax Settings... or
Tools--->Fax Accounts... nothing happens.
I allready deinstalled the application ---> rebooted and ---> installed
again, but the problem persist.
I also started the application as Administrator, but with the same behaviour.
I have a Brother MFC 7420 Multi-Function Laser Print/Scan/Fax Device.
I would like to use it with the integrated Vista Software under Vista x64.
With the Brother Software via Printing to the "Brother Fax Device Printer"
all works fine.

Have you any suggestions ?
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  #2 (permalink)  
Old 08-29-2007
Hal Hostetler [MVP P/I]
 

Posts: n/a
Re: Cannot open Fax Settings to configure Fax Device
The problem is that you don't have a Fax modem; your Brother MFC 7420 cannot
be used as a Fax modem by Fax and Scan, you need a real modem for this. The
only way to use the 7420 for faxing from your computer is the Brother
software you're already using.

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Jan-André Tiedemann" <JanAndrTiedemann@discussions.microsoft.com> wrote in
message news:EA163B86-8711-4F24-AB60-2CA95D89AE75@microsoft.com...
> Hi,
>
> i have following Problem.
> After i started Windows Fax and Scan under my Vista Ultimate x64 Version i
> wanted to configure my FAX Modem.
> But the Problem is that when i click Tools--->Fax Settings... or
> Tools--->Fax Accounts... nothing happens.
> I allready deinstalled the application ---> rebooted and ---> installed
> again, but the problem persist.
> I also started the application as Administrator, but with the same

behaviour.
> I have a Brother MFC 7420 Multi-Function Laser Print/Scan/Fax Device.
> I would like to use it with the integrated Vista Software under Vista x64.
> With the Brother Software via Printing to the "Brother Fax Device Printer"
> all works fine.
>
> Have you any suggestions ?



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