Try this but use your printer driver, It worked for me on the lexmark p4350
but I still have very slow printing.
Thank you for continuing to use our a-mail service. I apologize that we didn't
provide a solution the first time around, but I truly appreciate your
patience. I believe that we can now give you an answer that is more
applicable to this situation.
Here is your Service Request # 1-587655931.
You will need to uninstall and reinstall the printer driver. Please follow
the steps given below:
First, unplug the USB cable. Next, please download the clean up patch from
the link given below:
Then restart the computer.
Please download and install the Windows Vista driver from the website given
below in order to resolve the issue:
Please use the following steps to download the Lexmark P4350 Vista driver to
1. Click on "cjr4300EN.exe"
2. On the "File Download" screen, choose "Save."
3. The next screen will be titled "Save As." Choose to "Save in Desktop" and
4. You should see files being transferred.
****Note**** If your browser uses a different file downloading format than
specified above, you will need to resort to your browsers help files for
downloading instructions. The object of steps 1 - 4 is to download the
driver to your desktop. This way it is easily accessible.
5. Once the files have completed downloading, double click on the icon with
your file name.
6. On the "Win Zip Self-Extractor" screen click "OK." To unzip the
downloaded file choose "Unzip."
7. A screen will then display the number of files unzipped successfully,
8. Please follow the on screen instructions to complete installation of your
Note: Please plug the USB cable when prompted while installing the driver.
The USB cable should still be removed from the system, and the on-screen
prompts will remind you of this. Eventually, you will get to a screen asking
you to plug in the USB cable. This screen also has an "OK" button. Do not
hit this button yet. First, plug in the USB cable. The screen should
automatically detect and install the Lexmark P4300 series printer and
If you have any more questions or concerns, please contact me at your
convenience and I will be happy to assist you. (If I am not available,
another representative will reply to you as soon as possible.) To respond,
please select "Reply" in your e-mail software, and be sure that the past
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Lexmark eSupport Team
"solidrock" <firstname.lastname@example.org> wrote in message
> I have loaded and reloaded the drivers for my lexmark 816 printer which
> were downloaded from lexmark for my vista home premium edition. The os
> recognizes the printer when i plug the cable in and i direct it to the
> driver file on the hard drive. all works well until i print a test page
> where i get a "failed to communicate with the printer" error. my usb
> print drivers are up to date, and the printer is set to print through
> the virtual usb printer port. this is really frustrating and should be
> real easy to fix. ??