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Removal of old software

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  #1 (permalink)  
Old 08-14-2007
RENEE
 

Posts: n/a
Removal of old software
I had an HP all-in-one printer, etc. I thought I had removed all the old
software, but I have a newer all-in-one and the software for it will NOT
install properly. When I try to uninstall manually by finding parts of the
older software under C:/programs/HP, it says I don't have permission. Any
way to totally uninstall an old software program? I have Windows Vista
Ultimate - preinstalled on my 3 month old HP media centre computer.
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  #2 (permalink)  
Old 08-14-2007
Cari \(MS-MVP\)
 

Posts: n/a
Re: Removal of old software
Look for an uninstall utility at the HP website under the model of your old
printer.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"RENEE" <RENEE@discussions.microsoft.com> wrote in message
news:EC3BB88F-DE63-4D62-AF03-DFC8ED699E59@microsoft.com...
>I had an HP all-in-one printer, etc. I thought I had removed all the old
> software, but I have a newer all-in-one and the software for it will NOT
> install properly. When I try to uninstall manually by finding parts of
> the
> older software under C:/programs/HP, it says I don't have permission. Any
> way to totally uninstall an old software program? I have Windows Vista
> Ultimate - preinstalled on my 3 month old HP media centre computer.


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  #3 (permalink)  
Old 08-15-2007
RENEE
 

Posts: n/a
Re: Removal of old software
Thanks - I checked but for some reason, they don't have an uninstall program
for that particular model of printer. Will try to uninstall and reinstall
the new one once again. I can still see part of the HP Solutions Centre from
the old one and I cannot remove it as it still says I don't have permission.
If I'm not allowed to remove it off my own computer, who is?? Peculiar.

"Cari (MS-MVP)" wrote:

> Look for an uninstall utility at the HP website under the model of your old
> printer.
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "RENEE" <RENEE@discussions.microsoft.com> wrote in message
> news:EC3BB88F-DE63-4D62-AF03-DFC8ED699E59@microsoft.com...
> >I had an HP all-in-one printer, etc. I thought I had removed all the old
> > software, but I have a newer all-in-one and the software for it will NOT
> > install properly. When I try to uninstall manually by finding parts of
> > the
> > older software under C:/programs/HP, it says I don't have permission. Any
> > way to totally uninstall an old software program? I have Windows Vista
> > Ultimate - preinstalled on my 3 month old HP media centre computer.

>
>

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