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HP All-in-one printer won't work

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  #1 (permalink)  
Old 08-13-2007
Manray
 

Posts: n/a
HP All-in-one printer won't work
I'm not sure I'm posting this message in the correct forum.
For the first time I had to set up a computer running vista and I'm having a
hard time trying to have my printer and my internet connection to work at the
same time.

My printer: HP PSC 2500
My internet connection: netgear wg111v2.

If I want to print something I have to turn of netgear
If I want to get my emails I have to turn off netgear.

When they are both connected one or the other won't work.

Is this normal ? Is there a way to fix this problem ?
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  #2 (permalink)  
Old 08-14-2007
billbrandi
 

Posts: n/a
RE: HP All-in-one printer won't work
You might check with HP. When I installed Vista I found out that neither my
HP flatbed scanner nor my all-in-one worked with Vista. To compound the
problem, the HP Director software doesn't work with Vista either. HP can
tell you whether your hardware is compatible.

"Manray" wrote:

> I'm not sure I'm posting this message in the correct forum.
> For the first time I had to set up a computer running vista and I'm having a
> hard time trying to have my printer and my internet connection to work at the
> same time.
>
> My printer: HP PSC 2500
> My internet connection: netgear wg111v2.
>
> If I want to print something I have to turn of netgear
> If I want to get my emails I have to turn off netgear.
>
> When they are both connected one or the other won't work.
>
> Is this normal ? Is there a way to fix this problem ?

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  #3 (permalink)  
Old 08-16-2007
huwyngr
 

Posts: n/a
Re: HP All-in-one printer won't work
In article <4CADDE01-A7AB-4F4D-A2DE-071C6DDA0710@microsoft.com>, Manray wrote:

> hard time trying to have my printer and my internet connection to work at the*
> same time.
>
> My printer: HP PSC 2500
> My internet connection: netgear wg111v2.
>
> If I want to print something I have to turn of netgear
> If I want to get my emails I have to turn off netgear.


Are you trying to print etc over the wireless connection?

Have a look at:

HP technical support

HP PSC 2500 Photosmart All-in-One Series - Setting up and Installing on a Wired
(Ethernet) Network in Windows

http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?
lc=en&cc=uk&dlc=en&docname=c00033658

You may want to get it working over a wired connection first and then get the
wireless connection working -- note that you may not be able to scan over a
network; I don't know about this but I gather it may be so.

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