Re: Outlook Web Access Problem - PLEASE HELP!
Thanks for the tips. Yes, sorry I mean Outlook Web Access. I tried
disabling virtually all add-ons, but it didn't work
Oh, I forgot to
mention that this worked fine at one point, then the next time I needed to
use my work email, I couldn't send an email!
Do you happen to know of any newsgroups like this for Exchange Clients like
"Robert Aldwinckle" wrote:
> (cross-post added to Exchange Clients, Vista Perf & Maint)
> "Estee0" <Estee0@discussions.microsoft.com> wrote in message
> > Hi,
> > When I connect to Microsoft Web Access (to view email from work), I can view
> > emails when opening them, I can move them to folders, and I can delete them.
> > However, if I compose a new email, or reply / forward an email, as soon as I
> > click send, IE7 locks up and needs to restart. I get the below error.
> Is "Microsoft Web Access" the same thing as Outlook Web Access (aka OWA)?
> If so, you may get better assistance from a newsgroup which specializes
> in Exchange (e.g. Exchange Clients). FWIW, my understanding is that you
> need something enabled on the Exchange server before you can expect the
> client to be fully functional.
> Also, you haven't disclosed your OS but I'm guessing that it's some version
> of Vista. The crash looks related to crashes in Module: unknown that IE
> gets in other OS. In that case the usual suspicion is that the crash is due to
> third-party interference in which case you should try running without add-ons.
> However, I suspect that OWA requires some kind of ActiveX support which
> would probably appear as a necessary add-on; so in that case your only
> alternative would be to disable as many non-essential add-ons as possible
> (e.g. using Tools, Manage Add-ons).
> > Thanks,
> > Steve
> > P.S. If I use Firefox, I can compose email fine, but I want to use IE b/c
> > Firefox doesn't let you file emails away.
> AIUI Firefox doesn't support the use of ActiveX components
> so the comparison would only be useful to prove connectivity
> which is not the issue here. A more relevant statement would be
> whether an otherwise identical browser (e.g. under same OS
> and same level of maintenance) can use the site successfully.
> E.g. that would at least be proof that the server supports your
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: iexplore.exe
> > Application Version: 7.0.6000.16473
> > Application Timestamp: 46296d48
> > Fault Module Name: StackHash_8d13
> I think that this is Vista's way of saying Module: unknown.
> It would just be more useful than that description for identifying
> duplicate instances of the same symptom, e.g. not the less
> precise symptom description of having a crash at an address
> which was not within a currently loaded module.
> > Fault Module Version: 0.0.0.0
> > Fault Module Timestamp: 00000000
> > Exception Code: c0000005
> > Exception Offset: ff1075ff
> Negative offset?
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> > Additional Information 1: 8d13
> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> > Additional Information 3: 8d13
> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> As a guess, try disabling all add-ons except ones which have Publisher:
> Microsoft Corporation. Then see if your symptoms change. Again, realize
> that may depend on whether your Exchange server supports your browser.
> Good luck
> Robert Aldwinckle